Whether In-Store or Remote, We're Here to Help
In-store Knowledge Bar Hours
Monday - Saturday 10am to 9pm
Sunday 11am to 6pm
Remote (US Based) Tech Support Hours
Monday - Friday 9am to 12am EST
Saturday 10am to 12am EST
Sunday 11am to 9pm EST
COMPREHENSIVE DIAGNOSTIC
In-store Remote
$49.99
Our expert technicians can assist you in identifying the issue and determine how best to fix your device.
CLICK TO CALL SUPPORT
SCHEDULE VISIT
  • Equipment tested with professional diagnostic tools and software.
  • Service available for laptops, desktops, tablets (including iPads), and custom builds.
  • Certified technicians handle all diagnostics.
VIRUS REMOVAL
In-store Remote
$99.99
At Micro Center, our experts will diagnose and remove any malicious software, keeping your device safe and secure.
CLICK TO CALL SUPPORT
SCHEDULE VISIT
  • Certified technicians diagnose and remove viruses, spyware, and malware from your device.
  • Service available for desktops, laptops, smartphones, and tablets.
  • Same-day virus removal service to get your device back up and running quickly.
PRIORITYCARE SESSION
In-store Remote
$49.99
If you suspect something is going on with your computer, we can help provide consultation on what the next steps are to get you moving in the right direction!
CLICK TO CALL SUPPORT
SCHEDULE VISIT
  • We’ll talk with you to understand the issue you’re experiencing.
  • Based on your input, we’ll recommend the best steps to resolve it.
  • If further diagnostics or repairs are needed, we’re here to help (additional fees may apply).
PRINTER TROUBLESHOOTING
Remote
$49.99
Our expert technicians can help with printer setup, troubleshoot connection issues, ensure printing and scanning functionality, and resolve driver or software problems.
CLICK TO CALL SUPPORT
  • Initial printer setup support
  • Wired or wireless printer troubleshooting
  • Physical functionality for printing and scanning
  • Driver and software assistance
FREE IN-STORE TECH CONSULTATION
No Purchase Necessary Usually Under 10 Minutes
FREE
Our free consultations help you understand your computer’s issues and explore solutions. We’ll inspect your device, discuss our findings, and recommend next steps.
SCHEDULE VISIT
  • Walk-ins welcome
  • Initial Basic Troubleshooting
  • Speak with an expert technician to gain insight into the nature of your technoloty issue
  • Recommentations for solutions (such as providing self help, support, and additional services including return or exchange)
  • Validation and Facilitation of Warrany Service
COMPLIMENTARY PRODUCT SUPPORT
Included With Purchase 60-Days from Purchase Date
FREE
We're here to help! Call us or start a chat with our US-based Micro Center Remote Technical Support Team. We’ll assist in getting your product working and provide helpful resources for your new purchase.
SCHEDULE VISIT CALL US
All Features from Free Consultation Included
  • Initial manufacturer functionality check
  • Operating system and software assistance
  • Printer troubleshooting
  • Factory reset assistance

Remote Services Offered

Need assistance from Micro Center Experts but cannot visit the store? Or maybe you simply need the convenience of receiving service remotely. Click the link below to view the services Micro Center offers over the phone from the convenience of your home.

PRIORITYCARE+

PriorityCare logo
Get peace of mind for all your connected devices, no matter where you purchased them. PriorityCare+ offers you unlimited technical support and free diagnostics so you’re covered when tech issues arise. Need support today? Our knowledgeable, U.S. based experts are available to help online or in-store. Call, chat, or schedule a visit today.
Coming soon - Get peace of mind for all your connected devices, no matter where you purchased them. PriorityCare+ offers you unlimited technical support and free diagnostics so you’re covered when tech issues arise. Our knowledgeable, U.S. based experts are available to help online or in-store.​

Our Experts Are Here for You

Since 1979, we’ve specialized in selling, repairing, upgrading, and building computers. Backed by decades of experience, our skilled technicians have repaired and upgraded thousands of PCs for both personal and business needs.

Additional Resources

Laptop Screen Replacement

We will remove the damaged laptop screen, install the new one, and perform multiple tests to make sure everything is working as it should.

PC Builder

Our expert technicians can build the PC of your dreams for you. Some builds can even be completed same day!

Battery Replacement

Micro Center carries a wide range of new replacement laptop batteries. Our certified service technicians can install an internal laptop battery for you the same-day.

See All Services

Our certified technicians can help with any computer repair or service need. Repairs are completed in each store, giving you peace of mind. Walk-ins welcome or schedule an appointment.

FAQS


Find your nearest Micro Center

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Charlotte

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Columbus
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Pennsylvania

St. Davids

Texas

Houston
Dallas

Virginia

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