
Welcome to Tech Support

Whether In-Store or Remote, We're Here to Help
In-store Knowledge Bar Hours
Monday - Saturday
10am to 9pm
Sunday
11am to 6pm
Remote (US Based) Tech Support Hours
Monday - Friday
9am to 12am EST
Saturday
10am to 12am EST
Sunday
11am to 9pm EST
COMPREHENSIVE DIAGNOSTIC
In-store
Remote
$49.99
Our expert technicians can assist you in identifying the issue and determine how best to fix your device.
CLICK TO CALL SUPPORT
SCHEDULE VISIT
- Equipment tested with professional diagnostic tools and software.
- Service available for laptops, desktops, tablets (including iPads), and custom builds.
- Certified technicians handle all diagnostics.
VIRUS REMOVAL
In-store
Remote
$99.99
At Micro Center, our experts will diagnose and remove any malicious software, keeping your device safe and secure.
CLICK TO CALL SUPPORT
SCHEDULE VISIT
- Certified technicians diagnose and remove viruses, spyware, and malware from your device.
- Service available for desktops, laptops, smartphones, and tablets.
- Same-day virus removal service to get your device back up and running quickly.
PRIORITYCARE SESSION
In-store
Remote
$49.99
If you suspect something is going on with your computer, we can help provide consultation on what the next steps are to get you moving in the right direction!
CLICK TO CALL SUPPORT
SCHEDULE VISIT
- We’ll talk with you to understand the issue you’re experiencing.
- Based on your input, we’ll recommend the best steps to resolve it.
- If further diagnostics or repairs are needed, we’re here to help (additional fees may apply).
PRINTER TROUBLESHOOTING
Remote
$49.99
Our expert technicians can help with printer setup, troubleshoot connection issues, ensure printing and scanning functionality, and resolve driver or software problems.
CLICK TO CALL SUPPORT
- Initial printer setup support
- Wired or wireless printer troubleshooting
- Physical functionality for printing and scanning
- Driver and software assistance
FREE IN-STORE TECH CONSULTATION
No Purchase Necessary
Usually Under 10 Minutes
FREE
Our free consultations help you understand your computer’s issues and explore solutions. We’ll inspect your device, discuss our findings, and recommend next steps.
SCHEDULE VISIT
- Walk-ins welcome
- Initial Basic Troubleshooting
- Speak with an expert technician to gain insight into the nature of your technoloty issue
- Recommentations for solutions (such as providing self help, support, and additional services including return or exchange)
- Validation and Facilitation of Warrany Service
COMPLIMENTARY PRODUCT SUPPORT
Included With Purchase
60-Days from Purchase Date
FREE
We're here to help! Call us or start a chat with our US-based Micro Center Remote Technical Support Team. We’ll assist in getting your product working and provide helpful resources for your new purchase.
SCHEDULE VISIT
CALL US
All Features from Free Consultation Included
- Initial manufacturer functionality check
- Operating system and software assistance
- Printer troubleshooting
- Factory reset assistance
Remote Services Offered
Need assistance from Micro Center Experts but cannot visit the store? Or maybe you simply need the convenience of receiving service remotely. Click the link below to view the services Micro Center offers over the phone from the convenience of your home.
PRIORITYCARE+

Get peace of mind for all your connected devices, no matter where you purchased them. PriorityCare+ offers you unlimited technical support and free diagnostics so you’re covered when tech issues arise. Need support today? Our knowledgeable, U.S. based experts are available to help online or in-store. Call, chat, or schedule a visit today.
Coming soon - Get peace of mind for all your connected devices, no matter where you purchased them. PriorityCare+ offers you unlimited technical support and free diagnostics so you’re covered when tech issues arise. Our knowledgeable, U.S. based experts are available to help online or in-store.


Our Experts Are Here for You
Since 1979, we’ve specialized in selling, repairing, upgrading, and building computers. Backed by decades of experience, our skilled technicians have repaired and upgraded thousands of PCs for both personal and business needs.
Additional Resources

Laptop Screen Replacement
We will remove the damaged laptop screen, install the new one, and perform multiple tests to make sure everything is working as it should.

PC Builder
Our expert technicians can build the PC of your dreams for you. Some builds can even be completed same day!

Battery Replacement
Micro Center carries a wide range of new replacement laptop batteries. Our certified service technicians can install an internal laptop battery for you the same-day.

See All Services
Our certified technicians can help with any computer repair or service need. Repairs are completed in each store, giving you peace of mind. Walk-ins welcome or schedule an appointment.
FAQS
Does Micro Center Technical Support provide assistance for products not purchased at Micro Center?
Yes. Micro Center Tech Support does provide service for non-Micro Center purchases, however there is a service fee for this assistance. Customers who purchase their products from Micro Center qualify for free basic Tech Consultation for the first 60 days after purchase.
How much is technical support?
Micro Center provides a variety of free resources to our customers including our online Knowledge Base and Micro Center Community. Micro Center customers qualify for free basic Tech Consultation for the first 60 days after purchase, excluding internal hardware installations or advanced networking support. Your purchase information will be required for free assistance. Additional assistance is available by contacting one of our technical support representatives through Live Chat or Telephone Support. Your initial inquiry to Tech Support is at no charge, but you may incur a troubleshooting fee for comprehensive assistance - rates vary depending on the nature of your call. Ask your Technical Support Representative for details - we accept Visa, MasterCard, Discover, and American Express.
When is Micro Center Technical Support open?
Micro Center Tech Support is open Monday - Friday 9am - Midnight, Saturday 10am - Midnight, and Sunday 11am - 9pm (Eastern Standard Time) except for reduced hours posted on holidays. Micro Center also provides Tech Support at our retail locations during regularly scheduled store hours. Our online resources are always available.
Do you offer Tech Support in other languages?
Currently Micro Center is only able to offer Tech Support in English.
What is PriorityCare+?
PriorityCare+ is an exclusive Tech Support program for qualifying purchases. This program provides members first-class support when they need technical assistance with their purchase, including priority status when contacting technical support, and additional services exclusive to PriorityCare+ members. Ask a Telephone Tech Support Representative for more details.
Does Micro Center have a repair service?
Yes. All Micro Center store locations have an in-store Service Department. Micro Center will service most brands available at Micro Center stores. The Micro Center Service Department can also repair products not purchased from our store. For more information about our in-store repair services, visit our Service & Repair page.
Where do I go for a warranty issue with my product?
Micro Center provides support for any extended warranty purchased with one of our products. If your product still has a manufacturer warranty, consult your product’s documentation for additional information.
What payment methods do you accept?
At Micro Center stores, you can shop using your Micro Center Insider® Credit Card.* Unfortunately, the Insider Credit Card is not available to be used for online purchases.
On Microcenter.com and at our Micro Center store locations, you can shop using MasterCard, VISA, American Express, Discover® Network Card, Diners Club and debit cards. Micro Center Gift Cards are also accepted at any Micro Center location. Micro Center and Micro Center Online are based in the state of Ohio, USA.
For more information, click here.
https://community.microcenter.com/kb/articles/170-what-forms-of-payment-can-i-use
https://community.microcenter.com/kb/articles/170-what-forms-of-payment-can-i-use
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