As an authorized HP Service Partner, Micro Center offers quality repairs performed by certified technicians using genuine HP parts. Our services are warranty-compliant, ensuring your device receives the highest quality care. We aim to provide swift and reliable solutions to get your technology back up and running.

Being an Authorized Service Provider means we are recognized by HP as an official partner capable of performing in-warranty repairs. This status allows us to provide quicker turnaround times and a seamless customer experience.

Micro Center is authorized to perform a range of services for HP devices, including warranty repairs, out-of-warranty services, and parts replacements. Our certified technicians are trained to handle various HP models, ensuring your device receives expert care.

Our technicians undergo comprehensive training and certification programs provided by HP. These programs cover various HP product lines, ensuring our team is equipped with the knowledge to service each model effectively.

Generally, if your HP device is under warranty, you can bring it to Micro Center for service. We will validate the warranty coverage with HP and proceed accordingly. However, certain exceptions may apply, such as specific models sold exclusively through other retailers. It's best to contact us or visit our store for detailed information.

Yes, for all in-warranty repairs under our Authorized Service Provider agreement with HP, we utilize only genuine HP parts directly from the manufacturer. This ensures the quality and reliability of the repairs.

Using Micro Center's authorized services does not impact your device's warranty status. HP considers our services equivalent to sending your device to their official repair centers, ensuring your warranty remains intact.

Yes, all our repairs are covered by a standard 90-day warranty. This warranty is applicable to both in-warranty and out-of-warranty repairs, providing you with peace of mind regarding the quality and durability of our services.

Turnaround times can vary based on our current service volume. Typically, we provide diagnostic results and repair estimates within 24 hours. Part delivery times differ by manufacturer; for HP devices, parts generally arrive within 3-5 business days.

You can visit our store with your HP device, and our certified technicians will assist you. If you have questions or need further assistance, feel free to stop by your local Micro Center and visit the Knowledge Bar.

Yes, we offer comprehensive protection plans to safeguard your investment. These plans provide coverage for repairs, accidental damages, and more, ensuring your device remains protected. For more information, visit our PriorityCare+ page.