Yes! Micro Center is an Authorized Service Provider (ASP) for Lenovo, meaning we use genuine Lenovo parts and our certified technicians perform manufacturer-approved repairs.

No, since we are an Authorized Service Provider, Lenovo recognizes our repairs as if they were done directly by the manufacturer.

Yes! All repairs are covered by our 90-day repair warranty, whether they are in-warranty or out-of-warranty.

As an Authorized Service Provider, Micro Center offers in-warranty repairs at no cost to you. We eliminate the hassle of shipping your device to Lenovo’s repair depot, making the process more convenient. Additionally, our services typically provide faster turnaround times compared to Lenovo’s mail-in repair options.

Micro Center services a wide range of Lenovo products, including laptops such as ThinkPad, Legion, IdeaPad, and Yoga models. We also repair desktops and workstations, including ThinkCentre and Legion Towers. Our services extend to tablets like the Lenovo Tab and Yoga Tab, as well as Lenovo enterprise products, including servers.

We offer a variety of repair and diagnostic services, including warranty repairs covered under Lenovo’s manufacturer warranty. Out-of-warranty repairs are also available. Our technicians handle screen replacements, battery replacements, and keyboard or trackpad repairs. We provide motherboard and hardware diagnostics, SSD and HDD upgrades with data migration, and comprehensive system diagnostics to ensure your device runs smoothly.

The diagnostic process is usually completed within 24 hours. Repair times depend on part availability, with Lenovo parts generally arriving within three to five business days. In some cases, same-day service may be available for select repairs.

Yes! All in-warranty repairs use genuine Lenovo parts directly from the manufacturer.

For the best service experience, bring your device, whether it is a laptop, desktop, or tablet. If applicable, also bring the power adapter. If you are requesting a manufacturer warranty repair, please provide proof of purchase.

Yes! We can upgrade your RAM, SSD, or HDD during the repair process. Let us know if you’re interested in an upgrade!

Yes, we provide new device setup, data transfer and recovery, and operating system installation with updates..

Yes! Our Micro Center Protection Plans provide extended coverage for accidental damage, hardware failures, and more.

PriorityCare+ is our premium tech repair membership that offers:

• Faster service times
• Unlimited Tech Support
• Unlimited Diagnostic Services
• Unlimited Troubleshooting and Training
• Cloud Storage
• Dedicated Phone Support

Learn more about PriorityCare+ by clicking here.