We're here to help
We're deeply passionate about providing product expertise and exceptional customer service, and want to make your Micro Center online and in-store shopping experiences exceptional. Have questions? Need answers? You'll find it all here - links to important contacts, policies, support services and more.
Find the answers to commonly-asked questions on a wide range of both in-store and online shopping policies and procedures.
Choose In-store Pickup, you can shop online, reserve your items and pick them up at the store within 18 minutes!*
We offer a variety of protection plans to help you get just the right coverage.
Check Order Status
It's easy to check the status of your online order.
Save even more with printable rebate forms for current offers.
Online Order Restrictions
We're sorry, but we can't complete an online order for some accounts and addresses.
A listing of our various shipping methods and delivery schedules.
Review time estimates for how long it will take to receive your order, acquire the items in your order, and prepare them for shipment.
Returns & Exchanges
Micro Center Online will gladly receive any merchandise you would like to return, provided it meets the guidelines in our Return Policy.
Our Tech Support provides just what you need to stay up and running.
Service & Repair
Each store features a full range of repair services.
Got something in the shop? Check your repair status:
Explore our extensive library of technical definitions, downloads and walkthroughs.
Free, in-store sessions hosted by our own tech support staff.
State-specific instructions on how to recycle electronics.
Each Micro Center store features a Knowledge Bar offering free, one-on-one tech support and inspiration - no appointment needed.