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Live Chat

Live Chat

With Live Chat, our friendly experts will provide answers regarding your Micro Center purchases or online order questions.

Email Us

Email a simple form to get a message to our support team. You'll receive an answer within 2 business days.

You may also reach us at 1-614-850-3675.

Need help?

We make it easy to get answers to your questions about order status, product information, returns, account questions, business sales and so much more. We offer several forms of communication.

Online Order Support:

  • Monday - Friday: 10 a.m. - 7 p.m. EST
  • Saturday: 10 a.m. - 7 p.m. EST
  • Sunday: Closed

Check Repair Order Status

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Mailing Address:

Micro Center
4119 Leap Road
Hilliard, Ohio 43026

Please Note: Micro Center does not accept uninvited solicitations or disclosures of new product ideas, inventions or business concepts, and we cannot give any assurances that unsolicited disclosures will be protected or held in confidence.

 Helpful Links

Credit Cards Accepted - Payment options for in-store and online shopping
Check Order Status - How to check the status of your online order
Shipping Options - Various shipping methods and delivery schedules
In-store Pickup - The convenience of shopping online with pickup at the store
Returns and Exchanges - Guidelines and how-to instructions
Product Availability - Determine when your online order will arrive
Rebates - Search for rebates, current and expired, plus status and FAQs
Shopping Exceptions - What qualifies as an exception, as well as information that can help you place an order
FAQs - A good place to start if you have a question
Email Newsletters - Hot offers, special savings, free in-store clinics...and more
Online Order Support - How to get in touch with Live Chat, by email or phone
Contact Technical Support - Your main source of support for all IPSG, PowerSpec and WinBook products
Consumer Recycling Information - Recycling information for computer products