Data Backup and Recovery Services

Your One Stop Shop for Data Services

Our files and data are important to us. Whether you've lost important financial records, priceless photos of family and friends, or other important documents, our expert technicians can take your damaged storage drives and devices to determine if the files can be recovered. In rare cases, the drive may be too damaged but a majority of the time files are still restorable when previously thought to be lost. Micro Center can also help you back up your storage devices so that your files are safe and not at risk of being lost due to a failing or damaged storage drive.

Nearest Data Backup and Recovery Services

Rockville, MD

Hours: Mon - Sat 10 to 9, Sun 11 to 6
1776 E Jefferson ST Ste 203, Rockville, MD, 20852
Store Hours, Info & Map

These Services are available in-store only

Please choose a store location:

Level 1

In-Store

≤ 1 TB Data Capacity

Restore your lost files! Perfect for accidental deletions, basic file corruption, and partially functional drives, for drive capacities less than or equal to 1 TB.

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Accidental Deletion: Recover deleted files.
Basic File Corruption: Fix damaged files.
Drive Detection Issues: Restore data from partially functional drives.

$249.99

Level 2

In-Store

> 1 TB Data Capacity

Perfect for accidental deletions, basic file corruption, and partially functional drives, for drive capacities greater than 1 TB.

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Accidental Deletion: Recover deleted files.
Basic File Corruption: Fix damaged files.
Drive Detection Issues: Restore data from partially functional drives.

$549.99

Level 3

Advanced Depot

≤1 TB Data Capacity

Our Advanced Data Recovery service can handle complex cases that our in-store options can't, including damaged and undetectable hard disk drives.

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Physical Damage: Recover data from damaged drives.
Undetectable Drives: Restore data from unrecognized drives.
Advanced Techniques: Extract data from complex cases.

$1399.99

*Drives are shipped off-site for processing, which may extend the recovery time. Rest assured, your device will be handled with the utmost security.

Level 4

Advanced Depot

>1 ≤ 3 TB Data Capacity

Our Advanced Data Recovery service can handle complex cases beyond the scope of our in-store options. Perfect for damaged or undetectable hard disk drives.

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Physical Damage: Recover data from damaged drives.
Undetectable Drives: Restore data from unrecognized drives.
Advanced Techniques: Extract data from complex cases.

$1999.99

*Drives are shipped off-site for processing, which may extend the recovery time. Rest assured, your device will be handled with the utmost security.

Level 5

Advanced Depot

Free Evaluation and Quote

>3TB Advanced Data Recovery Service

This service handles drives over 3TB, phones, tablets, integrated SSDs, NAS or RAID arrays, and ransomware cases. Your device is shipped from our store to our advanced team for evaluation, after which a quote will be provided based on the diagnosis.

Covers Advanced Data Recovery Cases: Supports drives over 3TB, phones, tablets, integrated SSDs, NAS/RAID arrays, and ransomware cases.
Comprehensive Evaluation: Your device is shipped off-site for diagnostics, and a detailed quote is provided after a full assessment.
Secure Handling: Rest assured, your device will be handled with the highest level of security throughout the process.

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* Drives are sent off-site for diagnostics and processing, which may lengthen the recovery time. A quote will be provided once the diagnosis is complete. Rest assured, your device will be handled securely throughout the process.

Our Process

HOW IT WORKS

BRING IN YOUR DEVICE

Bring in your equipment and tell us which files you need recovered

DETERMINE RECOVERY SOLUTION

We'll discuss how best to save your files and data

WE DO THE RECOVERY

Once done, we will contact you for pickup

PICK UP YOUR DEVICE

Go to Knowledge Bar or Service Counter for pickup.

Devices We Service

We can perform data recovery and backup services on all types of Apple devices, including iPhones, iPads, iMacs, Mac Minis, and MacBooks.

We support PC desktop and laptop storage devices, whether it’s an internal hard drive or solid state drive (SSD), external disk drives, or USB flash drives.

For advanced home users or small businesses, we also support data backup and recovery for Network Attached Storage (NAS) servers and RAID systems.

What We Need From You

Bring everything you think might help, including your power adapter if it is a laptop, tablet, or all-in-one PC, especially if the issue is power related

Your login credentials - for Apple, please make sure Find My Device is turned OFF. If the unit doesn't power on, you can do this on Apple's website using your Apple account.

For PCs, if you have BitLocker or any passwords set on the computer (BIOS, login, etc.) please provide these (all of them)

A complete problem description with as much detail as possible so our technicians can get to work on it quickly without having to ask for more information

Proven Expertise

Since 1979 our Expert Technicians have been repairing, building and upgrading all types of laptops and desktops, as well as performing data backup and recovery services.

The majority of repairs are completed in-house, resulting in quicker repairs and data security.

We repair any brand of desktop or laptop and are an Authorized Service Provider for Apple, Dell, HP, ASUS, Acer, Lenovo, and PowerSpec.

All Technicians are Comp TIA A+ and OEM Certified

Comp TIA A+ and OEM Certified and Apple Authorized Service logos

FEATURED BRANDS

Data Backup and Recovery Services FAQ

How do I know whether my hard drive is healthy enough to get data off of it?

Typically, if you aren't able to find files or data and you haven't accidentally deleted them, there is an issue with your hard drive. One of our Technicians will test the health of your hard drive and provide you with options.

What is the difference between a data backup and a data recovery?

Data backups are preventative safety measures for your data whereas a recovery is reactive once you've had a hard drive failure. Backups allow you to have all of your sensitive data - pictures, music, personal documents, work files, etc. - safely stored on a separate hard drive so that if you have a hard drive failure, you can pick up right where you left off.

Data recovery techniques are used once you've had some sort of data or file loss. Types of data loss range from simple file deletion to reformatted or physically damaged hard drives, resulting in complete data loss.

What types of electronics are you able to recover data from?

Our industry-leading techniques allow us to recover lost data from a variety of sources. Today, we can recover data from hard drives, SSDs, thumb drives, USB devices, encrypted drives, and cell phones.

Is there software I can use to recover the data myself?

Yes, but we don't recommend it. Most data recovery software will scan your entire hard drive over and over again, which can lead to further damage and data loss. Our process is much more precise and gives us a better chance at a successful recovery. We have trained computer engineers who will first target your most important files. Once those files have been recovered, we move on to the rest of the drive to try and capture all your data.

How much does a recovery cost?

Every recovery is unique. Basic recoveries that are a result of file deletion, reformatted drives, minor system corruption or minor physical damage can be attempted in our store for $250. We only have to ship out severe hard drive failures, which range in price depending on the damage and size of the drive.

How long do recoveries take?

We understand you need your data back quickly. We are able to handle most recoveries in-store, often the same day. More severe cases require us to send the drive out to a dedicated clean room location. Those recoveries can take several days and sometimes up to a week to recover.

How do I know my data is safe?

Any recovered data we are able to get off the drive is transferred to a healthy, encrypted drive. We will give you and only you theencryption key to access your information.

Micro Center Nationwide Data Recovery Locations

California

Tustin

Colorado

Denver

Georgia

Duluth
Marietta

Illinois

Chicago
Westmont

Kansas

Overland Park

Massachusetts

Cambridge

Maryland

Rockville
Parkville

Michigan

Madison Heights

Minnesota

St. Louis Park

Missouri

Brentwood

New Jersey

North Jersey

New York

Westbury
Yonkers
Flushing
Brooklyn

Ohio

Columbus
Mayfield Heights
Sharonville

Pennsylvania

St. Davids

Texas

Houston
Dallas

Virginia

Fairfax

Data Backup and Recovery Services

Your One Stop Shop for Data Services

Nearest Data Backup and Recovery Services

Rockville, MD

These Services are available in-store only

Our Process

HOW IT WORKS

BRING IN YOUR DEVICE

DETERMINE RECOVERY SOLUTION

WE DO THE RECOVERY

PICK UP YOUR DEVICE

Devices We Service

What We Need From You

Proven Expertise

FEATURED BRANDS

Data Backup and Recovery Services FAQ

Micro Center Nationwide Data Recovery Locations

California

Colorado

Georgia

Illinois

Kansas

Massachusetts

Maryland

Michigan

Minnesota

Missouri

New Jersey

New York

Ohio

Pennsylvania

Texas

Virginia

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