Micro Center Launches In-Store Game Console Repair Service

It’s a scenario familiar to many gamers: Your PlayStation, Xbox or Nintendo Switch is outside its warranty period, and something goes wrong. A disc drive stops reading discs, an HDMI port won't output a signal, or the battery on a Switch can barely hold a charge. 

Historically, the options have been limited. You could either attempt a DIY repair, seek out a local or online fix-it shop of unknown quality, or simply give up and buy new hardware. 

But now, a new option is available for out-of-warranty consoles. Micro Center is launching an in-store repair service for popular current-generation game consoles, bringing the same level of expert service we provide for PCs and laptops to the console world.

The new program will initially be available starting the week of August 4 at four Micro Center locations: Tustin, Houston, Miami, and Westmont. A chain-wide launch is planned for the near future.

Consoles and repairs covered

The new service will cover a wide range of common hardware issues for the most popular consoles from Sony, Microsoft, and Nintendo. Here is a detailed breakdown:

Sony PlayStation

• Models: PlayStation 4, PlayStation 5 (Standard, Pro, Slim, and Digital Editions)
• Repairs: Disc drive replacement, HDMI port replacement, and console cleaning. 

Microsoft Xbox

• Models: Xbox One, Xbox One X, Xbox One S, Xbox Series X, Xbox Series S
• Repairs: Disc drive replacement, HDMI port replacement, and console cleaning.

Nintendo Switch

• Models: Switch, Switch Lite, Switch OLED
• Repairs: Disc drive replacement, charge port replacement, battery replacement, screen replacement, and console cleaning.

Controllers and the new Switch 2 are not initially covered by this pilot program, but stay tuned for future updates. 

How it works

Getting your console looked at is straightforward. You can schedule a free consultation online or simply walk into one of the participating stores. There is no diagnostic charge for this service, so you can get an expert opinion on the problem without an upfront cost.

Schedule a consultation here: Free Consultation

Repair costs

Here's a rundown of the repairs we do and the cost for each. Note that hard drive and SSD repairs don't include the cost of a new HDD/SSD. If you need one, you can can pick exactly what you want from the store shelves, or have one of our sales associates help you choose. 

This service is especially useful for consoles that are no longer covered by their manufacturer's warranty. All repairs performed by Micro Center will come with our standard 90-day warranty on labor and a one-year warranty on parts. 

This expansion into console repair is a natural next step for Micro Center, building on our long history of being a trusted resource for the PC building and repair community. While the Tustin, Houston, Miami, and Westmont stores are the first places we'll be doing in-person console diagnostics and repairs, this service is expected to roll out across the entire Micro Center chain in the near future.