How to fix Excel 2007/2010 files not opening by a double-click
When you double click on an Excel document, it fails to open and displays the error message There was a problem sending the command to the program.

If you have an issue opening your Excel files when you double-click on them but CAN open them from within Excel using File>Open, do the following:
- Close the error box above.
- Open Excel, click on File, Options.
- The following window appears.
- Close Excel and verify that you can double click on your Excel documents to open them without any issues.


Technical Support Community
Free technical support is available for your desktops, laptops, printers, software usage and more, via our new community forum, where our tech support staff, or the Micro Center Community will be happy to answer your questions online.
Forums
Ask questions and get answers from our technical support team or our community.
PC Builds
Help in Choosing Parts
Troubleshooting