How to change your ESET Product without purchasing a New License

Description: This article will show how to change the product version of ESET without purchasing a new license on Windows 7, Windows 8, or Windows 10. This is only possible if a customer purchased a license that has the availability to install other versions, like Multi-Device Security or Smart Security Premium. In this example, we are using Smart Security Premium, but that choice is only available when a Smart Security Premium license is purchased.

  1. Open your ESET product by selecting the up arrow located near the date and time on the taskbar, then select the ESET icon.
    Windows: Show hidden icons, ESET icon
  2. Click Help and Support.
    ESET main screen, Help and Support button
  3. Click Change Product.
    ESET Help and Support Screen, Change Product button
  4. Choose the product and click Continue.
    ESET Change Product Screen, Products, Continue button
  5. Click Activate. Restart when prompted.
    ESET Product Screen, Activate button