COMPUTER VIRUS AND MALWARE REMOVAL
Our Process
Devices We Service
Feeling the slowdown on your Apple MacBook, iMac, PC, laptop, smartphone, or tablet? Don't suffer through a malware infection! Our certified technicians remove malicious software from all devices, keeping you safe and your tech running smoothly.
What We Need From You
We want to help get you back up and running as soon as possible, so please so please ensure you have everything you need ahead of time!
Virus Protection and Malware Removal
We've Got You Covered
Facing a potential virus infection? At Micro Center, we offer a comprehensive suite of solutions. Start with a free consultation to discuss your concerns. Our technicians can then perform a detailed diagnostic scan, identify any threats, and provide a quote for virus removal. Take back control of your device – get started today!
Comprehensive Computer Diagnostic Service
Required Service Before Virus Removal
ESET Internet Security - 1 Device, 3 Year (OEM)
Proven Expertise Since 1979
Frequently Asked Data Services Questions
Our certified technicians can quickly diagnose and remove viruses, keeping your computer safe and secure. We understand the frustration viruses can cause, so we've answered some of our most frequently asked questions below to get you started.
Very common! If you happen to be one of the millions of computer users that get infected with a virus every year, know that there are solutions out there to help you. We complete thousands of virus scans and removals every year and are up-to-date on the most current infections.
Yes. To ensure the most effective solution for your PC, we recommend a quick diagnostic service before scheduling virus removal. A diagnostic test helps us accurately identify the issue and recommend the best course of action for your device.
Yes! Contrary to popular belief, Macs have increasingly received more viruses than when they first entered the market. While Macs boast strong built-in security features, they are not invincible. Cybercriminals are targeting Macs more as their market share grows.
If you think you have been infected, bring your computer in to one of our Certified Technicians to confirm and remove the malware. Some common symptoms of viruses, malware, spyware and ransomware include slow performance, delayed boot-up, random shutdowns, unwanted pop-ups/ads and suspicious hard drive activity.
We recommend always having a current backup of your data. In some instances, we will need to wipe the hard drive to guarantee the machine is free of the virus, but as long as the data is backed up, we can reload the backup data on your virus-free computer and you can continue to access your data files.
The best way to fix a virus or malware is to prevent it from happening in the first place. There are several antivirus programs out there that will help protect your machine; we will be happy to recommend our favorite. Whichever AV software you choose, it is critical that your software is current (i.e. not expired) and your antivirus definitions are up-to-date.
Additional Micro Center Virus and Malware Removal Service Information
Is your computer acting sluggish? Are you bombarded with pop-up ads? These could be signs of a virus or malware infection, leaving you frustrated and powerless. At Micro Center, we understand the disruption and fear these threats can cause.
For over 40 years, our certified technicians have been the heroes in countless malware battles. We take on all malware threats, from pesky adware to data-stealing Trojans, across a wide range of devices:
- Desktops and Laptops: All operating systems, including Windows, macOS, and Linux. Yes, even Macs can get malware!
- Mobile Devices: Safeguard your irreplaceable photos, contacts, and messages on smartphones and tablets.
- Networks: We can secure your entire network infrastructure, protecting all your connected devices.
Here's how we make the fight against malware easy for you:
- Comprehensive Diagnosis: Our technicians will meticulously examine your device, explain the problem clearly, and provide a transparent quote upfront.
- Flexible Solutions: Schedule an appointment or walk-in for our expert malware removal services.
- Unwavering Protection: We prioritize your privacy. We remove malware and can provide safeguards for your data on a secure, separate drive. You, and only you, will have access to your files.
- Data Recovery Expertise: Our technicians can assess the situation and recommend data recovery options in case of severe malware damage. (Separate service)
- Continued Support: After we successfully remove the malware, our experts are here to answer your questions and help you implement robust security measures to prevent future attacks.
While our expert technicians can successfully remove malware in most cases, the best defense is a good offense. At Micro Center, we offer a variety of security solutions to help you safeguard your devices from the start. Our specialists can recommend antivirus software, firewalls, and other essential tools to keep your data protected and your system running smoothly. We can advise on best practices for safe browsing habits and secure password management. By taking these proactive steps, you can significantly reduce the risk of malware infection and ensure the long-term health of your devices.
Our combination of in-store malware removal services, data recovery expertise (if needed), and comprehensive security solutions provides a complete shield against cyber threats. Visit us today and let our certified technicians help you achieve digital peace of mind. You'll be glad you did!