Customer Service

At Micro Center, checking the availability of a product at your local store is quick and easy. Inventory information is refreshed every 15 minutes to provide accurate stock updates.

To check availability, simply look on the search results page or visit the product page, where the stock status is displayed under the price. If the status shows "25+ IN STOCK," there should be ample inventory for your visit. For lower stock levels or if you're traveling a significant distance, it's best to add the item to your cart and reserve it to ensure it's ready for you.

No appointment is necessary for repairs or services at the Micro Center Knowledge Bar—walk-ins are always welcome! If you'd prefer to skip the line, you can schedule an appointment online in advance.

Monday-Saturday: 10 AM - 9 PM

Sunday: 11 AM - 6 PM

For holiday hours, click here.

https://community.microcenter.com/kb/articles/1-what-are-the-store-hours

If you need to return or exchange an item, simply bring it back to any Micro Center store for a full refund or exchange. Most products may be returned within 30 days, excluding desktop and notebook computers, tablets, processors, motherboards, drones, digital cameras (including broadcast cameras), camera lenses, projectors, cell phones, 3D printers, 3D scanners, VR headsets, headphones, AirPods, earbuds, over-the-ear products, and specific branded game simulator accessories which may be returned within 15 days of purchase. For our complete return policy, please click here.

https://community.microcenter.com/kb/articles/28-what-is-the-return-policy

We offer computer diagnostics, laptop screen and battery replacements, PC upgrades, data migration and recovery, laptop and Apple device repairs, PC part installations, full PC build services, software support, and more. For a full list of services, browse here.

In store pickup items are held for three (3) days, after which the order will be automatically canceled. You can always find the in-store reservation hold date in your pickup order confirmation email.

All products sold at Micro Center come with 60 day free Technical Support. If you're in need of assistance, contact our remote Technical Support experts

Second Technical Support links to:
https://www.microcenter.com/site/content/tech-support.aspx

At Micro Center stores, you can shop using your Micro Center Insider® Credit Card.* Unfortunately, the Insider Credit Card is not available to be used for online purchases. On Microcenter.com and at our Micro Center store locations, you can shop using MasterCard, VISA, American Express, Discover® Network Card, Diners Club and debit cards. Micro Center Gift Cards are also accepted at any Micro Center location. Micro Center and Micro Center Online are based in the state of Ohio, USA. For more information, click here.

https://community.microcenter.com/kb/articles/170-what-forms-of-payment-can-i-use