HTC Vive Controller
For the full interactive virtual reality experience with the HTC Vive or the HTC Vive Pro VR headset, you'll need the HTC Vive Controller.
HTC Vive Base Station 1.0
Vendor Warranty:
- Parts: 30 days
- Labor: 30 days
Vendor Support:
- Main Website: http://www.htc.com/us/
- Support Website: https://www.htc.com/us/support/
- Support Phone #: (866) 449-8358
VR Headsets and Headphones Short Return Policy
VR headsets, Microphones, and Headphones (including AirPods, earbuds, and over-the-ear products) are only eligible for return if deemed defective.
Micro Center Support:
Walk-in Tech Support
As a service to our customers, Micro Center offers in store technical support. Stop in any of our store locations during regular business hours, and our expert staff will answer your computer questions or help you with things like:
- Hardware troubleshooting
- Wireless and wired networking
- Software configuration
- Upgrades
- Tips and tricks
Support for Micro Center purchases
If you need help with products purchased from Micro Center, please contact one of our knowledgeable tech support reps using the online chat button below, or visit our Tech Support page for additional options and helpful information.
Chat with Tech Support
Tech Support Hours
- Monday - Friday 9 am to 12 midnight
- Saturday 10 am to 12 midnight
- Sunday 11 am to 9 pm
- Eastern Time
- * excluding posted holiday hours
Free assistance is available for the first 60 days on new purchases, excluding internal hardware installations or networking support. For new PowerSpec computers, this free assistance is extended to one year from the date of purchase. Your invoice reference number will be required for free assistance.
Ask your Support Technician about additional options available through our exclusive Priority Care Program.
Tech Support accepts the following credit cards: VISA; MasterCard; Discover
Support Resources
Vendor Warranty:
- Parts: 30 days
- Labor: 30 days
Vendor Support:
- Main Website:
http://www.htc.com/us/ - Support Website:
https://www.htc.com/us/support/ - (866) 449-8358
