What do I get for my diagnostic fee?
The diagnostic fee includes a comprehensive hardware and software diagnostic as well as a virus scan. This gives of Technician a comprehensive view of your computer and all areas that my be affected. We use this to focus our repair process on only the corrupted parts of your computer.
What could be wrong with my computer?
We've seen just about everything that can go wrong with a computer. Some common issues include cracked screens, motherboard
failures, hard drive malfunction, liquid/physical damage, power issues and software/operating system corruption.
What if I'm still under manufacturer's warranty?
Your repair could be free. As long as the failure is covered by your manufacturer's warranty, we can provide the repair free of charge.
We are an Authorized Service Provider for Apple, Dell, HP, ASUS, Acer, Lenovo, MSI and PowerSpec.
How long will it take to repair my computer?
That depends on the type of repair you're having done. If it is a software-related repair, we will usually have the computer back to you
the same day you drop it off. If your computer requires a part, we will source the part (either from our retail floor or have it shipped to
our store) and complete the repair as soon as the part arrives. This can take 2-3 business days.