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Home | Gaming | PC, Mac Gaming | Accessories | Gaming HeadsetsTurtle Beach Recon 500 Wired Multiplatform Gaming Headset-Black
Hear a revolution in gaming audio with the Turtle Beach Recon 500. First-of-their-kind 60mm Eclipse Dual Drivers and a TruSpeak removable noise-cancelling mic provide unprecedented audio quality and top-tier communication, while breathable memory foam ear cushions keep you cool and comfortable in the heat of battle.
PS4
Mobile
Nintendo Switch
PS5
Xbox Series X
Xbox Series S
Vendor Warranty:
- Parts: 1 Year Limited
- Labor: 1 Year Limited
Vendor Support:
- Main Website: http://www.turtlebeach.com/
- Support Website: http://www.turtlebeach.com/support/
- Support Email: support@turtlebeach.com
Headphone, Microphone, and Wireless Phone Return Policy
The following products are not eligible for return: VR Headsets, Headphones, including Airpods, Earbuds, Over the Ear Products, Microphones, Microphone Accessories, and Wireless Phones
Micro Center Support:
Walk-in Tech Support
As a service to our customers, Micro Center offers in-store technical support. Stop in any of our store locations during regular business hours, and our expert staff will answer your computer questions or help you with things like:

- Hardware troubleshooting
- Wireless and wired networking
- Software configuration
- Upgrades
- Tips and tricks
Support for Micro Center purchases
If you need help with products purchased from Micro Center, please contact one of our knowledgeable tech support reps using the online chat button below, or visit our Tech Support page for additional options and helpful information.
Chat with Tech Support

Tech Support Hours
- Monday - Friday 9 am to 12 midnight
- Saturday 10 am to 12 midnight
- Sunday 11 am to 9 pm
- Eastern Time
- * excluding posted holiday hours
Free assistance is available for the first 60 days on new purchases, excluding internal hardware installations or networking support. Your invoice reference number will be required for free assistance.
Ask your Support Technician about additional options available through our exclusive Priority Care Program.
Tech Support accepts the following credit cards: VISA; MasterCard; Discover; American Express
Support Resources
Vendor Warranty:
- Parts: 1 Year Limited
- Labor: 1 Year Limited
Vendor Support:
- Main Website:
http://www.turtlebeach.com/ - Support Website:
http://www.turtlebeach.com/support/ - Support Email:
support@turtlebeach.com