Micro Center Protection Plan

Key Benefits

We know how important your devices are to you. Whether it's operational or mechanical breakdown, power surge and spike, or accidental damage coverage (depending on the plan), our plans ensure your tech is protected.

Benefit 1

Peace of mind

Rest easy knowing your device protection is backed by one of the best in the indust.

Benefit 2

Repair or Replacement

If your product can't be repaired, you'll get a replacement or a gift card for the purchase price*

Benefit 3

In-Store Service

Every day in every store, our certified technicians are available to support your device**

Benefit 4

Value

Affordable plans tailored to meet your needs

Benefit 6

No Extra Costs

No deductibles or service fees—what you see is what you pay

Benefit 5

Fully Transferrable

Your device is covered even if you’re gifting or reselling it

*Subject to claim approval and limits of liability. Plan fulfilled upon replacement, gift card issuance, or term expiration. Replacement may be with refurbished or new products or ports. **Service hours: Monday through Saturday 10 p.m. to 9 p.m., and Sunday 11 a.m. to 6 p.m. local time, excluding holidays.

Eligible Products

Here are some of the products eligible for the Micro Center Protection Plan

Computer & Accessories

  • Desktops
  • Laptops
  • Apple iMacs
  • Tablets

Peripherals

  • Headphones
  • Speakers
  • Monitors
  • Keyboards
  • Mice

Components

  • Motherboards
  • Graphics Cards
  • Processors
  • RAM
  • Hard Drives
  • Power Supplies

Networking & Smart Home

  • Security Cameras
  • Networking Devices
    • Routers
    • Modems
  • Smart Home Devices
    • Lightbulbs
    • Smart Locks
    • Sensors

Home Entertainment

  • Gaming Consoles
  • Racing Sims
  • TVs

Imaging & Printing

  • Inject/Laser Printers
  • Digital Imaging Devices
  • 3D Printers

Our Coverages

Learn about the various coverages we offer to protect what matters most to you.

Accidental Damage

Accidental Damage

Protection from accidental drops, spills, and cracked screens for desktops, laptops, and tablets starting on the date of purchase.

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Add-on: Out-of-warranty protection up to $5,000 while traveling outside the U.S. for $59.99

Coverages:

  • Accidental drops, spills, and cracked screens
  • Mechanical and electrical breakdown issues (beyond the manufacturer’s warranty)
  • Failures due to dust, internal heat, and humidity
  • Part failure and defects
  • Power surges

Additional benefits:

  • No-lemon guarantee
  • Free virus removal ($99 value) on computers with an active ESET license
  • Expedited in-store service and two-way shipping
Date of Purchase Protection

Date of Purchase

Coverage for mechanical and electrical breakdown issues starting on the date of purchase.

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Add-on: Out-of-warranty protection up to $5,000 while traveling outside the U.S. for $59.99

Coverages:

  • Mechanical and electrical breakdown issues (beyond the manufacturer’s warranty)
  • Failures due to dust, internal heat and humidity
  • Part failure and defects
  • Power surges

Additional benefits:

  • No-lemon guarantee
  • Free virus removal ($99 value) on computers with an active ESET license
  • Expedited in-store service and two-way shipping
Extension

Extension

Coverage for mechanical and electrical breakdown issues starting after the manufacturer's warranty expires

Learn More

Add-on: Out-of-warranty protection up to $5,000 while traveling outside the U.S. for $59.99

Coverages:

  • Mechanical and electrical breakdown issues (beyond the manufacturer’s warranty)
  • Failures due to dust, internal heat and humidity
  • Part failure and defects
  • Power surges

Additional benefits:

  • No-lemon guarantee
  • Free virus removal ($99 value) on computers with an active ESET license
  • Expedited in-store service
Replacement

Replacement

Covers a one-time replacement for select products under $500 starting on the date of purchase.

Learn More

Not available on computer systems, tablets, LCD/LED/Plasma TVs

Coverages:

  • Mechanical and electrical breakdown issues (beyond the manufacturer’s warranty)
  • Part failure and defects

Additional benefits:

  • No-lemon guarantee
  • Free virus removal ($99 value) on computers with an active ESET license
  • In-store service and two-way shipping
Apple Protection

Apple Protection

Coverage and priority support for Apple products starting on the date of purchase.

Learn More

Coverages:

  • Mechanical and electrical breakdown issues (beyond the manufacturer’s warranty)
  • Accidental drops, spills, and cracked screens (optional)
  • Failures due to dust, internal heat, and humidity
  • Part failure and defects
  • Power surges

Additional benefits:

  • No-lemon guarantee
  • Free virus removal ($99 value)
  • Expedited in-store service and two-way shipping
  • Technical Support
HDTVs Protection

HDTVs Protection

Covers screen replacement on TVs if it’s damaged in a drop or fall from handling, mounting, moving, or other normal usage starting on the date of purchase .

Learn More

Coverages:

  • Mechanical and electrical breakdown issues (beyond the manufacturer’s warranty)
  • Part failure and defects
  • Power surges

Additional benefits:

  • No-lemon guarantee
  • Expedited in-store service and two-way shipping
  • In-home services for TVs 37" and larger
Custom Build Protection ProBuilder

Custom Build Protection ProBuilder

Covers new custom-built systems assembled by Micro Center-certified technicians. Coverage starts on the date of purchase and includes both parts and labor, providing protection up to the total hardware cost of the build.

Learn More

Coverages:

  • Mechanical breakdown or failure
  • Part failure, breaks, and defects
  • Replacements (parts and labor)

Additional benefits:

  • 90-day labor warranty on all custom-built computers
Custom Build Protection Build-It-Yourself

Custom Build Protection Build-It-Yourself

Covers parts used for custom-built systems assembled by you. Coverage starts on the date of purchase and requires the purchase of two or more components. Covers replacements for failed protected parts purchased from Micro Center. Labor is not included; you must self-assemble, diagnose, and remove parts or pay for labor services.

Learn More

Coverages:

  • Part failure, breaks, and defects
  • Replacements

Limitations and exclusions apply. See the Terms and Conditions for complete details and providers. In Texas, the provider is the National Product Care Company dba Texas National Product Care Company, Inc.

Already Purchased Protection?

Access your plan details, file a claim, or get support all in one convenient place.

View my protection plan
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Frequently Asked Questions

Some of the most common questions our customers ask are answered here. If you need further assistance, please contact our support team.

FAQ image of a desktop place

Simply bring your defective item to your local Micro Center! Our certified technicians will quickly assist you with repairs or replacements. You can also refer to the ‘Need Service’ section below for support; however, visiting the store ensures the fastest service.

No appointment is necessary! Feel free to walk into your local Micro Center with your covered device. If you prefer, you can schedule an appointment here.

Yes! You can add protection if you're still within the return period. Please visit Micro Center with your device, and an associate will guide you through the process, including any necessary verification.

The length of the claims process and the available service options vary based on the product type. Most repairs typically take around 48 hours, whereas replacements can be completed in just minutes.

There are no additional fees for repairs or replacements if the product’s failure is covered. This means you won’t have to pay a service fee or deductible for an approved claim. For example, drops, spills, and cracks are covered if you have purchased accidental damage protection.

You can view your terms and conditions by clicking the appropriate link below.
Terms and Conditions If you purchased your product and plan on 10/1/22 or after
Terms and Conditions If you purchased your product and plan on 12/29/13 through 9/30/22
Terms and Conditions If you purchased a Seagate Rescue Service Plan

Visit our support page for additional frequently asked questions.

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Need Service?

We're here to help resolve your issues quickly and efficiently. Choose how you'd like to connect with our support team below.

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Book your visit online. Walk-ins welcome.

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Get quick solutions via chat.

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Call Support

Connect with our team over the phone.

1-800-490-5536
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We are the trusted brand behind your protection plan.

Micro Center Protection Plan is brought to you by Assurant, a Fortune 500 company that works with the world's leading brands to protect, connect, and support over 300 million consumers.

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Consumers protected, connected, and supported worldwide.

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Years of deep expertise, unmatched insight, and flexible capabilities.

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Years of transparency and accountability as a public company.

It's your choice, based on your equipment and your needs. Our Sales Representatives have all of the details, including costs.

Whichever plan you choose, your Micro Center protection plan will be working for you long after the manufacturer's limited warranty has expired. For only pennies a day, you can protect your investment and make repairs a breeze.*

If one of these plans doesn't sound like exactly what you need, don't worry! We have a full selection of protection plans available at the store. A Sales Associate would be happy to assist you in determining which plan would be the best fit for you.

Micro Center In-store Service:
Rockville, MD

Hours: Mon - Sat 10 to 9, Sun 11 to 6
1776 E Jefferson ST Ste 203, Rockville, MD, 20852
Store Hours, Info & Map

Please choose a store location:

Tech Support Hours:

Monday - Friday, 9am to 12 midnight
Saturday, 10am to 12 midnight
Sunday, 11am to 9pm
Eastern Daylight Time
*excluding posted holiday hours

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