Micro Center Support
PriorityCare+ Membership
Customer Service
Contact Us
Our dedicated, US-based customer service agents are here to assist you every step of the way. Whether you have a question about a product or service, need help with an order, or have any other questions, we're just a chat away. Your satisfaction is our top priority, and we’re committed to providing you with the best support possible.
TECH SUPPORT
Having Computer Issues?
Our tech experts are here to help in store or remotely so you an get back to work
FAQS
Is an item in stock?
At Micro Center, checking the availability of a product at your local store is quick and easy. Inventory information is refreshed every 15 minutes to provide accurate stock updates.
To check availability, simply look on the search results page or visit the product page, where the stock status is displayed under the price. If the status shows "25+ IN STOCK," there should be ample inventory for your visit. For lower stock levels or if you're traveling a significant distance, it's best to add the item to your cart and reserve it to ensure it's ready for you.
To check availability, simply look on the search results page or visit the product page, where the stock status is displayed under the price. If the status shows "25+ IN STOCK," there should be ample inventory for your visit. For lower stock levels or if you're traveling a significant distance, it's best to add the item to your cart and reserve it to ensure it's ready for you.
Do I need an appointment at the Knowledge Bar?
No appointment is necessary for repairs or services at the Micro Center Knowledge Bar—walk-ins are always welcome! If you'd prefer to skip the line, you can schedule an appointment online in advance.
What are store hours?
Monday-Saturday: 10 AM - 9 PM
Sunday: 11 AM - 6 PM
For holiday hours, click here.
https://community.microcenter.com/kb/articles/1-what-are-the-store-hours
Sunday: 11 AM - 6 PM
For holiday hours, click here.
https://community.microcenter.com/kb/articles/1-what-are-the-store-hours
What is the return policy?
If you need to return or exchange an item, simply bring it back to any Micro Center store for a full refund or exchange. Most products may be returned within 30 days, excluding desktop and notebook computers, tablets, processors, motherboards, drones, digital cameras (including broadcast cameras), camera lenses, projectors, cell phones, 3D printers, 3D scanners, VR headsets, headphones, AirPods, earbuds, over-the-ear products, and specific branded game simulator accessories which may be returned within 15 days of purchase. For our complete return policy, please click here.
https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
What services do you offer?
We offer computer diagnostics, laptop screen and battery replacements, PC upgrades, data migration and recovery, laptop and Apple device repairs, PC part installations, full PC build services, software support, and more. For a full list of services, browse here.
How long will my in store pickup order be held for?
In store pickup items are held for three (3) days, after which the order will be automatically canceled. You can always find the in-store reservation hold date in your pickup order confirmation email.
How can I get technical support with a product I purchased?
All products sold at Micro Center come with 60 day free Technical Support. If you're in need of assistance, contact our remote Technical Support experts
Second Technical Support links to:
https://www.microcenter.com/site/content/tech-support.aspx
Second Technical Support links to:
https://www.microcenter.com/site/content/tech-support.aspx
Manage Account
If you're looking to make your very own Micro Center Insider Account, we will walk you through how to do that in a few easy steps, click here.
Create a MicroCenter Insider Account
Create a MicroCenter Insider Account