Why Priority Care+?
Our Priority Care+ Program was designed to provide exclusive Technical Support services not available to other customers. Whether you have a simple question, receive an error message, or more complicated needs, Priority Care+ offers a superior level of service to get your computer up and running faster. Priority Care+ not only covers basic technical support needs, but also includes additional tools and features that you won't find anywhere else. No matter what time of day, our resources are available for Priority Care+ Members.
Our in-house Technical Support team consists of certified technology professionals that are trained to assist you on a variety of computer related support issues. We have a full range of support services such as Live Chat, Email, Remote Access, Tech Forum, Phone Support, In-store Support and our Tech Center documentation.
- Priority status when calling Technical Support
- Priority status via Technical Support Live Chat
- Priority status via Technical Support Email
- Diagnostic Tools selected for use with Priority Care+
- Comprehensive Technical Support at a Reduced Cost
Monday - Friday, 9am to Midnight EDT
Saturday, 10am to Midnight EDT
Sunday, 11am to 9pm EDT
*excluding posted holiday hours
Priority Care+ Program Terms and Conditions »