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TECH SUPPORT
TECH CENTER Associate

Here to keep you UP and running
Need help? Got questions?
From hundreds of FAQs to Live Chat with our lab-savvy techs to face-to-face conversations with Knowledge Experts at each store, we can help you discover the answers you need in a way that works best for you. Regardless of whether you're an expert or a beginner, we can help.



Chat, Email & MORE

We're lucky to have some of the best minds and resources in the computer industry at our fingertips, and we'd like to share these resources with you. If you need help with your Micro Center purchase, choose from the extensive options in our Tech Center or feel welcome to contact one of our Tech Support Representatives using the options below. See our Tech Support FAQs for additional details. Please have your Micro Center reference number and purchase information ready for the technician.


Online CHAT »

Live Chat 
Quick interaction with our Support Techs

Send an EMAIL »

A timely response during hours of operation

Discuss in our FORUM »

Community discussion with fellow computer enthusiasts

Give us a CALL »

When other options aren't quite what you need

Remote Support ACCESS »

Connect remotely with your Support Tech

Tech Support FEEDBACK »

Let us know how we did or how we can improve

Free assistance is available for the first 90 days on new purchases, excluding internal hardware installations or networking support. Your transaction reference number and purchase information will be required to receive free assistance.

Choose PRIORITY CARE+

Priority Care Banner


Something in SERVICE?

Check the status of your repair.   Check Repair Status


PowerSpec DRIVERS

PowerSpec Drivers Search


Tech Support HOURS


CHAT, EMAIL, & MORE:
Monday - Friday, 9am to Midnight EST
Saturday, 10am to Midnight EST
Sunday, 11am to 9pm EST

KNOWLEDGE BAR WALK-IN SUPPORT:
Available during store business hours


Explore TECH CENTER

Featuring hundreds of How-to articles, videos, and reference information on today's hottest tech topics (plus legacy product info), TECH CENTER is a powerful resource at your fingertips and available 24 / 7 / 365.

Sample these topics:
Windows 10 - Upgrading, What's New
WinBook Tablets - Overviews, Set-up, Security
Build Your Own - Adding RAM, Installs, Formatting
- Renewal, Activation, Passwords

Visit the Tech Center »


TECH CENTER

Visit a STORE

Each of our stores features a Knowledge Bar or Tech Support Station. Stop in to discuss issues and solutions with a highly-trained Knowledge Expert. Both the Knowledge Bar and Walk-in Tech Support are free to our customers, and open every day during normal store hours.

Knowledge Bar


FREE In-store Clinics

Come participate in the free, in-store clinics hosted by our own Tech Support staff. Each clinic covers a topic of interest on current technology, and provides an opportunity to get your computer questions answered by the experts.

CLINIC Info & Schedule »