Shop Online, Reserve Your Items & Pick Up at the Store
Shop a huge selection, quickly and conveniently.
- Fast service from reservation (or order) to ready for pickup
- 30,000 computer items and expert help in each store
- Ready for you in just 18 minutes!*
Frequently Asked Questions
How do I purchase in-store pickup items online?
When you are ready to check out, select IN-STORE PICKUP from the drop down menu in your shopping cart. Choose the store location where you'd like to pick up your reserved items, then continue through our "Safe Shopping" checkout procedure.
What if I can't pick up my reservation?
Your reservation will remain on hold for three calendar days. Once that time has expired, your items will automatically be returned to the store shelf.
Will I receive an email reservation confirmation?
When you check out online, your online reservation summary will be your reservation confirmation. Then, within 18 minutes, you'll receive a Reservation Ready email confirming your reservation and providing additional details. Note: to ensure you receive this email, please add email@example.com to your Safe Senders list.
Should I go to the store as soon as I place my reservation?
Please wait to receive your Reservation Ready email before heading to the store. If your items are not available, we'll email you with that information.
What if my reservation is not ready in 18 minutes?
We make every effort to complete reservations on time, but we cannot guarantee that all reservations will be ready in 18 minutes. Please wait for your Reservation Ready email before going to the store.
Where do I pick up my reservation?
To pick up your reservation, look for the In-Store Pickup Here sign. Feel free to shop more and talk with our Associates before you check out.
What if all my items aren't available?
You can pick up just the items that are available, or ask one of our Sales Associates to assist you in finding a substitute item. We do not ship products from one retail store location to another. We receive new shipments weekly, so we encourage you to try again in a few days. At this time, we are not able to offer back-in-stock notices or accept backorders.
Can I reserve some items for pickup and some to be shipped?
Yes. You will need to make a reservation for in-store pickup and an order for delivery separately.
Are there any items that cannot be reserved for pickup?
Yes. Products may not be available for in-store pickup due to manufacturer requirements or stock availability. In addition, products that are part of first-come, first-served in-store promotions, or included in special sales events cannot be reserved for pickup.
How much time do I have to pick up my reservation at the store?
You have three calendar days to pick up your reservation. Your Reservation Ready email will indicate the latest date for end-of-business-day pickup. Please pick up your reservation by the date specified. If not, your items will automatically be returned to the store and your credit card will not be charged.
What should I bring when I come to pick up my reservation?
Please bring a valid form of payment and a printed copy of your Reservation Ready email to help process your reservation faster.
Why are some items labeled LIMIT ONE PER HOUSEHOLD?
We're frequently able to offer you amazing deals - but in limited quantities. In order to make these hot offers available to more customers, we designate them LIMIT ONE PER HOUSEHOLD. When an item is limited, you'll be able to purchase just one, whether you choose in-store pickup or shipping. This limit encompasses all reservations placed under the same customer name, credit card number and/or shipping or billing address. If the stated limit is exceeded, your reservation will be adjusted or cancelled so that all customers have an equal chance to purchase these amazing deals.
Let your friends know when these items are available, though - they can share in the great deal you found!