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EXTRAS: Windows 8 Frequently Asked Questions

Description: Answers to commonly asked questions about Windows 8.

Q. What is a Microsoft Account?

A. "Microsoft Account" is the new name for what used to be called a "Windows Live ID." Your Microsoft account is the combination of an email address and a password that you use to sign in to services like Hotmail, Messenger, SkyDrive, Windows Phone, Xbox LIVE, or If you use an email address and password to sign in to these or other services, you already have a Microsoft Account - but you can also sign up for a new one at any time. You will use this to sign into any Windows 8 PC.

Q. Where is the Start Button?

A. Don't worry, it isn't missing. The Start Button was replaced by the Start Screen. This is the screen that you first see when you start up your machine. This gives you access to all of your apps and files just like the old Start Button did, but with a different appearance that you may be used to.

Q. Can I run Windows 8?

A. For this question Microsoft has a great utility called the Windows 8 Upgrade Assistant. This program will scan your computer to check for any possible problems that may arise as well as the necessary solution. This utility can be found on the web at:

Q. What are Apps?

A. You may have heard the exclamation "there's an app for that!"

  • The latest iteration of Windows, Windows 8, introduces the use of apps. Abbreviated from the word applications, Windows 8 apps come in all forms and, among other things, allow you to view a PDF file, perform a quick calculation or view the latest message in your e-mail mailbox.
  • The Windows Store allows you to "browse lists of tops apps, view staff recommendations, and get personalized picks based on apps you already own".
  • How do I download Apps from the Windows Store? Tap or click on the Store tile from the Start Screen. You can navigate through the featured apps and categories by moving the scrolling bar along the bottom. Once the desired application is found, click on its tile to open its information page. To install the application click the Install button. Once the application is installed, it will appear on the Start Screen for easy access.