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How to mark a Device Not Missing ESET Smart Security Version 9 Anti-Theft

Description: This article will show how to return a missing device to its normal state with ESET Anti-Theft.

  1. Navigate to the ESET Anti-Theft website at
  2. Select Sign in from the ESET Anti-Theft home page.
    ESET Anti-Theft Sign In
  3. Enter the email address and password to log in to the ESET Anti-Theft account.
    ESET Anti-Theft Sign In Screen
  4. Select the missing device from the list of Devices protected by ESET Anti-Theft, and choose View details under the specific device.
    ESET Anti-Theft Protected Devices
  5. On the Status menu, select I recovered my device under where it will say Recovered?.
    Protected Devices Status
  6. A confirmation window will appear stating You are about to confirm that this device is not missing. Choose I recovered my device to confirm.
    Protected Devices Status, Recovered
  7. The computer’s status will be updated to show Not missing. Restart the computer that anti-theft was enabled on and the computer should return to normal.
    Recovered, Confirm