How to clear the Update Cache in ESET Version 9

Description: This article will show how to clear ESET’s update cache, which may resolve an issue where ESET is not updating correctly.

  1. The option to clear the update cache for ESET Version 9 is found in the program directly. To open ESET, it is typically found on the taskbar in hidden icons. To show these icons, click on the arrow / triangle at the bottom right of the screen.
    Windows System Tray Hidden Programs Icon
  2. Once the window expands, choose the ESET icon to open the program.
    Windows System Tray Hidden Programs Icon, ESET Program Icon
  3. Once the program is open, it will load to the home screen. Press F5 (function key) to open up the Advanced Setup.
    ESET Home Screen
  4. Once Advanced Setup is open, choose Update from the list on the left.
    ESET Advanced Setup, Update
  5. Here there will be an option to Clear update cache - Choose this option by selecting the Clear button.
    ESET Update, Clear Update Cache
  6. Once finished, this option will become grayed out. Choose OK at the bottom to complete the process.
    Save Changes, OK