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How to search the Knowledge Base in ESET Version 8

Description: This article will show you how to search the ESET Knowledge Base from ESET Version 8. ESET regularly updates their support database of frequently asked questions and this can be a good source of information if you have questions about your ESET software.

  1. Open the ESET software by clicking the ESET icon in the lower right corner of your desktop screen (this may include checking in your hidden icons here).
    Windows System Tray ESET Icon
  2. Click on Open ESET.
    ESET Icon Program Options
  3. This brings you to the ESET Version 8 Homepage.
    ESET Home Screen
  4. On the left side, click on Help and support.
    ESET Help and Support
  5. In the Help and support section click on Search ESET Knowledge Base.
    ESET Search Knowledge Base
  6. This will open up the ESET Knowledge Base, allows you to choose Home Support or Business Support depending on your product license, and then searches through many options to help solve problems and apply common fixes to problems that you may encounter.
    ESET Knowledge Base