How to repair Hyperlinks Not Working in your Internet Browser
Description: Clicking on a link in Outlook or your Internet browser and not getting a response? This can be due to the fact the HTML registry file has been corrupted, and may need to be reset or replaced.
- The easiest fix is to simply open and reset your internet browser. See this article for steps on how to reset your browser.
- If the reset does not work, we need to replace an html file in the registry. Here is some information from Windows Seven Forums for a sample default file to be used as a guideline.
- This will bring you to their index thread of default Windows 7 files which can be used to restore corrupted default Windows files. We're looking for the html file - once located, just click on the html file and you will be prompted - you can either run the file or save it so you have it.
- Once we have the file, double-click on it and run - Click yes on the warning message about editing the registry.
- Now, we want to verify the string is working properly. We will need to open the registry, click Start and type in Regedit - and press enter.
- Click on the HKEY_CLASSES_ROOT and locate the .html directory. HKEY_CLASSES_ROOT\.html
- Make sure the Data value under the Default (string) is showing as HTMLfile - if not, right click default and modify it to HTMLfile and click OK, and exit the registry editor.
- Now attempt use of hyperlinks in Outlook and your Browser.
*CAUTION*: Improper editing of the registry can cause Windows to become unstable. It is always good to make a backup copy before editing the registry.