How to reset Firefox to its default state
Description: Similar to the reset option in IE, if having problems with Firefox, try resetting it to its default state.
- Open Mozilla Firefox on the computer; go to the
Firefox option in the top corner of the browser.
- Select the Help option, and then select the
Troubleshooting Information option.
- On this page, the user will be shown all of Firefox's basic information. Click the
Reset Firefox option and then click Finish.
- Reopen Firefox and it has now been reset.
For more assistance contact Technical Support here.