How to clear the Windows Update Download Cache in Windows 7

Description: This article describes the process of deleting the Windows Update download cache in Windows 7, potentially resolving many instances where Windows will "hang" or "freeze" at the "Installing Updates" screen while shutting down.

  1. Left click on the Start Menu.
  2. Type C:\Windows\SoftwareDistribution\Download in the Search programs and files field.
  3. Left click on the Download Folder that appears.


  4. Hold down the Ctrl Key on your keyboard and press the A Key on Your Keyboard to select the contents of the folder.
  5. Press the Delete Key on your keyboard.
  6. Left click on the Yes Button to delete the items.
  7. Left click on the Continue Button if prompted.


  8. Restart your computer to complete the process.

Satisfaction Guaranteed

We guarantee your satisfaction on every product we sell with a full refund - no receipt needed if you have a Micro Center Insider Account.

Service & Repair

We're your trusted local service and repair professionals.
How can we help?