Skip to Main Content Area Site Selections - Account, Store, Cart General Information - Store Pickup, Customer Support, Catalog, Service Product Search Form Product Category Navigation Product Brand Navigation Footer

HOW TO: Boot in Safe Mode

This how-to guide will walk you through how to boot your computer into safe mode using either a basic, or an advanced option.

Basic Instructions:
  1. Turn off the computer.
  2. Turn the computer back on then immediately begin tapping the F8 key across the top row of keys on the keyboard repeatedly.
  3. The display should then show the screen below. Use the arrow keys to highlight Safe Mode and press the Enter key.

    Safe Mode screen
  4. When prompted log into your normal account. If you are using Windows XP, click Yes on the window that appears upon login. Your computer is now operating in safe mode.
Advanced Instructions:
  1. Click Start.
  2. Windows XP users click Run, type “msconfig” (without the quotes) in the box and click OK. Windows Vista and Windows 7 users type “msconfig” (without the quotes) in the bar directly above the Start button and press Enter.
  3. Click the Boot or boot.ini tab in the System Configuration Utility Window.

    System configuration
  4. Click the check box to the left of Safe Boot.

    System configuration
  5. Click OK.
  6. Select Restart and your computer should then boot into safe mode.