Warranty & Support
Vendor Warranty:
Parts: 1 Year
Labor: 1 Year
Micro Center Return Policy:
We guarantee your satisfaction on every product we sell with a full refund — and you won’t even need a receipt.* We want you to be satisfied with your Micro Center purchase. However, if you need help or need to return an item, we’re here for you!
If an item you have purchased from us is not working as expected, please visit one of our in-store Knowledge Experts for free help, where they can solve your problem or even exchange the item for a product that better suits your needs.
If you need to return an item, simply bring it back to any Micro Center store for a full refund or exchange.
*If you are a Micro Center Insider or if you have provided us with validated contact information (name, address, email address), you won’t even need your receipt.
Desktop / notebook computers, tablets, processors, motherboards, digital cameras, camcorders and projectors, and CD/DVD duplicators may be returned within 15 days of purchase. All other products may be returned within 30 days of purchase. Merchandise must be in new condition, with original carton/UPC, and all packaging/accessories/materials. If you need to return software, a game or a movie, remember that you may not retain any copies — it’s not legal, and it’s not nice.
Refunds will
be credited to the credit card or debit card account used
for the original purchase.
Micro Center Support:
| Free Walk-in Tech Support |
| As a service to our customers, Micro Center offers free in-store technical support. Stop in any of our store locations during regular business hours, and our expert staff will answer your computer questions or help you with issues regarding: |
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- Hardware troubleshooting
- Wireless and wired networking
- Software configuration
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- Upgrades
- Build Your Own PC
- Tips and tricks
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Support from Home or Office
If you need help with hardware or software products purchased from Micro Center, please contact one of our knowledgeable tech support reps by live chat or email.
| Chat with Tech Support |
Email Tech Support |
Tech Support Hours |
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We'll get back to you as soon as possible during business hours.
SEND an EMAIL » |
Monday - Friday 9 a.m. to 12 a.m. EST
Saturday 10 a.m. to 12 a.m. EST
Sunday 11 a.m. to 9 p.m. EST |
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Free assistance is available for the first 30 days on new purchases, excluding internal hardware installations or networking support. Your invoice reference number will be required for free assistance.
We accept the following credit cards: Micro Center VISA® credit card with WorldPoints® Rewards; VISA; MasterCard; American Express; Novus/Discover. |
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Learn more about our exclusive Priority Care Program. You'll have access to our in-house Technical Support team of certified technology professionals trained to assist you on a variety of
PC and Mac related support issues. |
AOC
AOC E2425SWD 24" LED Monitor