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Home > Customer Support > Protection Plans
Protect your Investment with a Micro Center Protection Plan. |
It's your choice, based on your equipment and your needs. With a Micro Center Protection Plan, you can choose from:
- 3-Year Silver, Gold & Platinum Notebook Protection Plans
- 2 & 3-Year Platinum Camera / Camcorder Protection Plans
- 3-Year Silver and Gold LCD TV Protection Plans
- 3-Year Silver and Gold Plasma TV Protection Plans
- 1 or 2-year extended protection plans for systems and other hardware
- 1 and 2 year replacement plans
Our Sales Representatives have all the details, including costs. For more information and help selecting the right plan for you, please contact a Micro Center® store, or contact Customer Service. |
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3-Year Micro Center Silver & Platinum On-Site/Express Shipping Protection Plans
The 3 year Silver and Platinum Desktop plans start from day one of your system or equipment purchase; they extend the protection of the manufacturer’s warranty to cover on-site or shipping costs for mail-in repairs. These plans are valid on an individual product or system.
A system is defined as 1 CPU+ 1 monitor+1 printer+1 additional peripheral and any other hardware installed in the computer.
Note: LCD and Plasma PC-TVs are covered under their own plan(s).
Silver On-Site / Express Shipping Protection Plans:
• Nationwide service network
• On-site* or prepaid pickup and delivery service
• Toll-free customer support - 1-800-490-5536 (Available M-F 9:00 am to 9:00 pm EST, Sat 10 am to 6 pm EST, closed Sunday)
• The program is fully insured for your protection
• No lemon guarantee
• Power surge protection
• No deductibles
• Free transfer to new owner
Platinum On-Site / Express Shipping Protection Plans:
• Includes all the items noted under the Silver plan, plus it adds Accidental Protection or Extended Service Coverage for added protection against the unexpected.
*Some products must be shipped to an authorized service center for repair.
Note: Some restrictions apply. Please see the Terms and Conditions for full details. |
1 & 2-Year Micro Center Bronze Extended Protection Plans:
• Coverage begins upon expiration of the shortest portion of the manufacturer’s warranty
• Nationwide network of carry-in service centers
• Toll-free customer support - 1-800-490-5536 (Available M-F 9:00 am to 9:00 pm EST, Sat 10 am to 6 pm EST, closed Sunday)
• No lemon guarantee
• The program is fully insured for your protection
• No deductibles
• Transferable to new owner free of charge
Note: Some restrictions apply. Please see the Terms and Conditions for full details. |
3-Year Micro Center Silver, Gold & Platinum Notebook Protection Plans
Silver Notebook Protection Plan:
• Nationwide service network
• Prepaid shipping to an authorized repair center
• Toll-free customer support - 1-800-490-5536 (Available M-F 9:00 am to 9:00 pm EST, Sat 10 am to 6 pm EST, closed Sunday)
• The program is fully insured for your protection
• No lemon guarantee
• No deductibles
• Power surge protection
• Free transfer to new owner
Gold Notebook Protection Plan:
• Includes all the items noted under the Silver Plan, plus it adds screen protection
Platinum Notebook Protection Plan:
• Includes all the items noted under the Silver and Gold Plans, plus it adds Accidental Protection or Extended Service Coverage for added protection against the unexpected.
Note: Some restrictions apply. Please see the Terms and Conditions for full details. |
2 & 3-Year Micro Center Platinum Camera/Camcorder Protection Plans:
• Nationwide service network
• Prepaid pickup and delivery service
• Express Replacement Service
• Toll-free customer support - 1-800-490-5536 (Available M-F 9:00 am to 9:00 pm EST, Sat 10 am to 6 pm EST, closed Sunday)
• The program is fully insured for your protection
• No deductibles
• Free transfer to new owner
• Stuff Back - Lost and Found Service
• Accidental Protection or Extended Service Coverage for added protection against the unexpected.
Note: Some restrictions apply. Please see the Terms and Conditions for full details. |
2-Year Micro Center Silver and Gold Plasma TV Protection Plans
Silver Plasma TV Protection Plan:
• Nationwide service network
• Prepaid shipping to an authorized repair center if required
• Toll-free customer support - 1-800-490-5536 (Available M-F 9:00 am to 9:00 pm EST, Sat 10 am to 6 pm EST, closed Sunday)
• The program is fully insured for your protection
• No lemon guarantee
• No deductibles
• Power surge protection
• Free transfer to new owner
Gold Plasma TV Protection Plan:
• Includes all the items noted under the Silver Plan, plus it adds screen protection
Note: Some restrictions apply. Please see the Terms and Conditions for full details. |
2-Year Micro Center Silver and Gold LCD TV Protection Plans
Silver LCD TV Protection Plan:
• Nationwide service network
• Prepaid shipping to an authorized repair center if required
• Toll-free customer support - 1-800-490-5536 (Available M-F 9:00 am to 9:00 pm EST, Sat 10 am to 6 pm EST, closed Sunday)
• The program is fully insured for your protection
• No lemon guarantee
• No deductibles
• Power surge protection
• Free transfer to new owner
Gold LCD TV Protection Plan:
• Includes all the items noted under the Silver Plan, plus it adds screen protection
Note: Some restrictions apply. Please see the Terms and Conditions for full details. |
1 & 2-Year Micro Center Peripheral Replacement Plan
• Peripheral Replacement Plans cover most crucial hardware under $500 including PDAs, scanners, digital cameras, video hardware, keyboards, mice and joysticks, CD-ROM drives, surge devices, speakers, expansion cards, PCMCIA cards, multimedia devices printers and more
• Coverage on all Replacement Plans begins upon expiration of the shortest portion of the manufacturer's parts and labor warranty, and is limited to one replacement during the term of the plan.
• Toll-free customer support - 1-800-490-5536 (Available M-F 9:00 am to 9:00 pm EST, Sat 10 am to 6 pm EST, closed Sunday)
• The program is fully insured for your protection
• All Peripheral Replacement Plans exclude coverage for CPUs, laptops, LCD and plasma TVs and consumables |
Terms and Conditions
• If you purchased your Protection Plan on or after July 3, 2005, go to the applicable Terms & Conditions at www.eservicentral.com/microcenter
• If you purchased your Protection Plan before July 3, 2005, please read the applicable Terms & Conditions.
• If you purchased a TechSaver Protection Plan from Warrantech Direct, Inc., please read the applicable Terms & Conditions at www.warrantech.com
Manufacturer Warranties
Any manufacturer's warranty on a product applies as sold on Micro Center Online® and at all Micro Center® stores locations. All manufacturer warranty information will accompany the product. If you have any questions regarding your manufacturer's warranty, please contact the manufacturer directly. |
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