The 3 year Silver and Platinum Desktop plans start from day one of your system or equipment purchase; they extend the protection of the manufacturer’s warranty to cover on-site or shipping costs for mail-in repairs. These plans are valid on an individual product or system.

A system is defined as 1 CPU+ 1 monitor+1 printer+1 additional peripheral and any other hardware installed in the computer.

Note: LCD and Plasma PC-TVs are covered under their own plan(s).

Silver On-Site / Express Shipping Protection Plans:
• Nationwide service network
• On-site* or prepaid pickup and delivery service
• 24/7 toll-free tech support
• Technical hardware support
• The program is fully insured for your protection
• No lemon guarantee
• Power surge protection
• No deductibles
• Free transfer to new owner
• Renewable

Platinum On-Site / Express Shipping Protection Plans:
• Includes all the items noted under the Silver plan, plus it adds Accidental Protection or Extended Service Coverage for added protection against the unexpected.

*Some products must be shipped to an authorized service center for repair.

Note: Some restrictions apply. Please see the Terms and Conditions for full details.