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Community Article PSU static/buzzing sound — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Cases and Power Supplies PSU static/buzzing sound Pkirk618 ✭ February 11 edited June 3 in Cases and Power Supplies I have a G467 purchased in November. My psu is is making a static or similar sounding buzz sound. What caught my attention initially an interference type sound reminiscent of cell phone interference through ones speaker. Upon closer look, with my ear right next to the PSU, I could hear this sound below. The youtube video isn't my setup however the sounds are the same. I believe it's a powerspec 750 bronze unit. https://www.youtube.com/watch?v=VO-2l4CIhR8&feature=emb_title Here's the deal, I'm a disabled veteran and hauling the computer into the store to diagnose what appears to be the PSU is a real problem for me. I can however easily take the PSU out and bring it in. I have a protection plan plus 1 year added on. It's less than 3 months old as it is. If this is normal, I can live with it if it doesn't get worse. Thanks for any input. 0 · Share on TwitterShare on Facebook Comments TSMikeW admin February 11 Greetings @Pkirk618 We can certainly help you investigate this issue. Please verify the issue occurs exactly as it's illustrated in the video. The switch on the PSU is off and you still hear this electrical buzzing? Does it occur if you switch the PSU to provide standby power to the board? Check that your surge protector is operating properly and that the outlet is properly grounded. I would also try to isolate any other device that is causing electrical interference. Disconnect everything else on the circuit and test the PC alone. If the noise disappears, reconnect devices one at a time to isolate the culprit. Let us know what your results are, or if you're unable to go through those steps. We will reach out to your local service department in that event, to arrange a repair for you. 1 · Share on TwitterShare on Facebook Pkirk618 ✭ February 12 edited February 12 On and off, connected to APC or different wall outlet doesn't change. The sound might get a little worse when not at idle but at idle, it's the same. I then moved the computer to another outlet (isolated outlet) same results. Same sound when all peripherals are disconnected too for good measure. Finally I disconnected the motherboard and turned on the PSU with no luck, the sound is the same. Finally I replaced the PSU with a corsair RMx PSU 850w psu and the noise was gone. If I turn the PSU on, outside the case, same sound as illustrated below. I'm confident my lines are clean and no interference from any other electronics are causing it. This is the PSU alone outside of the case. Note the clicking is slow at first but the fans are full speed. So while electric is supplied the unit makes noise. It's not the fan because the noise isn't dependent on variations in RPMs. Hope this helps! https://drive.google.com/file/d/17FDd1Bj1G8lXcKrqPYIfkGQjKY0a6bO3/view?usp=sharing 0 · Share on TwitterShare on Facebook Ian admin February 13 https://community.microcenter.com/discussion/comment/27663#Comment_27663 Hello, I'll be sending you an email for further assistance with this. 1 · Share on TwitterShare on Facebook Pkirk618 ✭ February 14 edited February 14 https://community.microcenter.com/discussion/comment/27721#Comment_27721 Not sure if it's been sent to my gmail account but there's nothing there from Microcenter. Can you note when it sends or when it's been sent? Thank you very much. 0 · Share on TwitterShare on Facebook Ian admin February 15 https://community.microcenter.com/discussion/comment/27776#Comment_27776 It should have been sent to you on Saturday. It is sent to the email you registered with on Micro Center community. 1 · Share on TwitterShare on Facebook Pkirk618 ✭ February 15 edited February 15 https://community.microcenter.com/discussion/comment/27793#Comment_27793 Nothing has been received. Checked spam folder too and nothing. Microcenter emails usually get to me. My profile address Pkirk***@gmail.com Can u resend? 0 · Share on TwitterShare on Facebook LandShark admin February 15 @Pkirk618 I've sent another email. Please check your inbox! 0 · Share on TwitterShare on Facebook Pkirk618 ✭ February 15 https://community.microcenter.com/discussion/comment/27825#Comment_27825 replied via email with the information requested -- at least I think that's what you need. 0 · Share on TwitterShare on Facebook Sign In or Register to comment. Howdy, Stranger! It looks like you're new here. If you want to get involved, click one of these buttons! Sign In with Micro Center Register Sign In with Micro Center Sign In Register Categories 6.2K All Categories 961 The Blog 39 What's Trending 146 How to & Technical Guides 6 Computer Hardware 116 Software 3 Home Office 5 Networking Audio/Visual 1 Home Automation 14 3D Printers 1 Maker 12 PC Build Guides 55 Reviews & Buying Guides 17 Build Showcase 9 Contests 32 Past Contests 333 The Community 1.4K General Discussion 85 New Members 30 Consumer Tech 11 Prebuilt PCs and Laptops 64 Software 2 Audio/Visual 2 Networking & Security Home Automation 2 Digital Photography 2 Content Creators 21 Hobby Boards & Projects 19 3D Printing 43 Retro Arcade/Gaming 73 All Other Tech 1.1K Store Information and Policy 41 Off Topic 2 Community Ideas & Feedback 108 Your Completed Builds 2.5K Build-Your-Own PC 1.6K Help Choosing Parts 204 Graphics Cards 149 CPU's, Memory and Motherboards 56 Cases and Power Supplies 18 Air and Liquid Cooling 10 Monitors and Displays 26 Peripherals 5 All Other Parts 15 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Need Anti-Static Bags Re-use? — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Off Topic Need Anti-Static Bags Re-use? GardnG ✭ February 3 in Off Topic I didn't see a contact phone number on the website for recycling for Columbus Ohio so I'm dropping a note here.  My question is one of re-use than recycling,  I have a project need for some anti static bags and don't doubt your tech support area has a fair amount heading into the waste stream.  Is there any way I could get some?  I'm sure I could buy them online but again trying to be enviro friendly. Thanks, Gary 0 · Share on TwitterShare on Facebook Comments LandShark admin February 4 Hello @GardnG I'm not sure of the answer here! I'd be happy to reach out to our store management for you to better find out! Please expect an email from us. 0 · Share on TwitterShare on Facebook Sign In or Register to comment. Howdy, Stranger! It looks like you're new here. If you want to get involved, click one of these buttons! Sign In with Micro Center Register Sign In with Micro Center Sign In Register Categories 6.2K All Categories 961 The Blog 40 What's Trending 146 How to & Technical Guides 6 Computer Hardware 116 Software 3 Home Office 5 Networking Audio/Visual 1 Home Automation 14 3D Printers 1 Maker 12 PC Build Guides 55 Reviews & Buying Guides 17 Build Showcase 8 Contests 31 Past Contests 322 The Community 1.4K General Discussion 85 New Members 30 Consumer Tech 11 Prebuilt PCs and Laptops 64 Software 2 Audio/Visual 2 Networking & Security Home Automation 2 Digital Photography 2 Content Creators 21 Hobby Boards & Projects 19 3D Printing 43 Retro Arcade/Gaming 73 All Other Tech 1.1K Store Information and Policy 41 Off Topic 1 Community Ideas & Feedback 108 Your Completed Builds 2.5K Build-Your-Own PC 1.6K Help Choosing Parts 204 Graphics Cards 148 CPU's, Memory and Motherboards 56 Cases and Power Supplies 17 Air and Liquid Cooling 9 Monitors and Displays 25 Peripherals 5 All Other Parts 15 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article How to add a Static Route on a Tenda FH1201 Router - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker How to add a Static Route on a Tenda FH1201 Router - Micro Center This article will show how to add a static route on a Tenda FH1201 AC1200 router. A static route is used mostly in a corporate environment with the use of multiple routers. You should not use static route unless you are familiar with static routing or under the advisement of your network admin. 1. Open up any web browser, and type in the address bar: 192.168.0.1 and then press Enter on your keyboard. 2. Type the password into the password field. The default password is admin if you have not changed it. Click Login. 3. Click on the Advanced link. 4. Click on the Advanced tab. 5. Click on Static Routing in the left menu. 6. Click on Add static route. 7. All fields need to be filled out. The information is dependent on your corporate network and your network administrator should provide you this information. 8. Click Save. © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article How to set up a Static IP Address on a Tenda AC15 Router - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker How to set up a Static IP Address on a Tenda AC15 Router - Micro Center This article will show how to set up a static IP connection with the Tenda AC15 AC1900 wireless router. Here is how to do this: 1. First, to change the settings of the router, connect to the router by going to its default address: 192.168.1.1 in your browser. Here the default router password will be needed to sign in to change settings. 2. Once signed in to the router, on the left side, select Internet Settings from the list. 3. By default, the router should be set to use a Static IP connection at setup. 4. If not, click on the drop down menu and select Static IP. 5. To set up a static IP address, enter in the IP address, subnet mask, default gateway and DNS settings for your connection. 6. Once finished, click Connect, and with valid information the internet access will become active. © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article How to set up a Static IP Address on a Tenda AC15 Router - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker How to set up a Static IP Address on a Tenda AC15 Router - Micro Center This article will show how to set up a static IP connection with the Tenda AC15 AC1900 wireless router. Here is how to set this up: 1. First, to change the settings of the router, connect to the router by going to its default address: 192.168.1.1 in your browser. Here the default router password will be needed to sign in to change settings. 2. Once signed in to the router, on the left side, select Internet Settings from the list. 3. By default, the router should be set to use a Static IP connection at setup. 4. If not, click on the drop down menu and click on Static IP. 5. To set up a static IP address, enter in the IP address, subnet mask, default gateway and DNS settings for your connection. 6. Once finished, click Connect, and with valid information the internet access will become active. © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article How to change the WAN Connection Type on a Tenda FH1201 Router - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker How to change the WAN Connection Type on a Tenda FH1201 Router - Micro Center This article will show how to change the WAN connection type on a Tenda FH1201 AC1200 Router. The router should auto detect your WAN connection but if it does not you can follow this guide to change it to your ISP's specifications. Here is how to do this: 1. Open up any web browser, and type in the address bar: 192.168.0.1 and then press Enter on your keyboard. 2. Type the password into the password field. The default password is admin if you have not changed it. Click Login. 3. Click on the Advanced link. 4. Click on the Network tab. 5. Click on WAN in the left menu. 6. Click on the Connection Type drop down menu and select Dynamic IP or PPPoE. If you have a static IP please see How to change your WAN to a static IP on the AC1200. PPPoE is less common but you will need a user name and password from your internet service provider. Dynamic IP is also known as DHCP. Most internet service providers use this. 7. If Dynamic IP is selected you do not need to configure any further - go to the next step. If PPPoE is selected then you need to enter in the username and password your internet service provider has given to you. 8. Click on Save. © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article How to configure PPPoE on a Tenda AC15 Router - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker How to configure PPPoE on a Tenda AC15 Router - Micro Center This article will show how to connect using PPPoE settings provided by your ISP to connect to the internet using the Tenda AC15 AC1900 router. 1. First, to change the settings of the router, connect to the router by going to its default address: 192.168.1.1. Here the default router password will be needed to sign in to change settings. 2. By default, the router will want to connect using static IP. To setup connecting via PPPoE, the connection type needs to be changed. To get to this, once signed into the router, a menu will appear on the left, select Internet Settings here. 3. At the top of the new screen to the right, it will say Tenda recommends Static IP Below this, here a connection type can be selected where it says Select a connection type. Click on this and then there will be a drop down menu with available connection options. 4. In the drop down menu, select PPPoE to become the default and to see its settings. 5. Now settings to enter the PPPoE username and password will be shown. Typically the username and password for PPPoE connections will be provided by your internet service provider. 6. Once the information is entered, click on Connect. With valid information entered, after a few moments it will connect to your internet. © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article About the replacement plan on Motherboard, Cpu and Gpu — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy About the replacement plan on Motherboard, Cpu and Gpu Joshua47 ✭ January 9 in Store Information and Policy Dear Micro center support team, I want to ask some questions about the replacement plan I bought on CPU and GPU. I would need to overclock my GPU for rendering work, if the GPU died within the period of replacement plan, can I bring it to micro center for replacement? If not, can you please specify what kinds of defunctions are covered by the plan? And about the CPU, if the cpu pins got bent or got hit by the static electricity , can I bring the cpu to microcenter for a service or replacement?  If not, can you please specify what kinds of defunctions would be covered? Or are there any plans thay could covered the cpu pins bent or shocking by static electricity? About the Motherboard replacement plan, if it got short circuit defunction or got hitting by static electricity or missing components, can I bring it to micro center for a replacement? If it only replaces for store credit instead of a new item, would that credit include my tax paid for the initial purchase? Thank you and have a great day. 0 · Share on TwitterShare on Facebook Comments TS_EmileC admin January 9 edited January 9 Hello @Joshua47 -Overclocked components aren't covered if the overclocking is the cause for failure. -CPU/Motherboards if a power outage occurs and your system components fail, we would want to bench test them to ensure they are working before replacing them under warranty. We can't fix the CPU itself, only replace them. Bent pins aren't covered unless it was like that in the box. If it's user caused, not covered. -A credit under a replacement plan does not include tax. I also, deleted the second thread you made since it was a repeat of the same post. 0 · Share on TwitterShare on Facebook Joshua47 ✭ January 10 TS_EmileC said: Hello @Joshua47 -Overclocked components aren't covered if the overclocking is the cause for failure. -CPU/Motherboards if a power outage occurs and your system components fail, we would want to bench test them to ensure they are working before replacing them under warranty. We can't fix the CPU itself, only replace them. Bent pins aren't covered unless it was like that in the box. If it's user caused, not covered. -A credit under a replacement plan does not include tax. I also, deleted the second thread you made since it was a repeat of the same post. Thank you dor answer the questions. I have read the micro center web page about the replacement plan, but the words are a little bit vague. Especially on determining the "normal using". My concerns are mainly about the short circuit on Motherboard, and the high temperature for ryzen cpus in the summer. The short circuit could happened any time, and it could possibly bring problems on my cpu and gpu. 0 · Share on TwitterShare on Facebook Sign In or Register to comment. Howdy, Stranger! It looks like you're new here. If you want to get involved, click one of these buttons! Sign In with Micro Center Register Sign In with Micro Center Sign In Register Categories 6.2K All Categories 961 The Blog 39 What's Trending 146 How to & Technical Guides 6 Computer Hardware 116 Software 3 Home Office 5 Networking Audio/Visual 1 Home Automation 14 3D Printers 1 Maker 12 PC Build Guides 55 Reviews & Buying Guides 17 Build Showcase 9 Contests 32 Past Contests 323 The Community 1.4K General Discussion 85 New Members 30 Consumer Tech 11 Prebuilt PCs and Laptops 64 Software 2 Audio/Visual 2 Networking & Security Home Automation 2 Digital Photography 2 Content Creators 21 Hobby Boards & Projects 19 3D Printing 43 Retro Arcade/Gaming 73 All Other Tech 1.1K Store Information and Policy 41 Off Topic 2 Community Ideas & Feedback 108 Your Completed Builds 2.5K Build-Your-Own PC 1.6K Help Choosing Parts 204 Graphics Cards 149 CPU's, Memory and Motherboards 56 Cases and Power Supplies 17 Air and Liquid Cooling 9 Monitors and Displays 25 Peripherals 5 All Other Parts 15 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article How to Build a Gaming PC - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker How to Build a Gaming PC - Micro Center Written by TSTonyV Many of you out there have come to us asking about building your PC. From my experience, I can tell you it's one of the most fun and satisfying things I've learned. If you're interested in building a computer, first check our guide on How to Choose Parts for Your Custom Computer Build. Once you have your parts together, today's guide will help you through the assembly. Getting started Building a PC may seem daunting at first, but it is not as difficult as you might think. I like to call it electronic Legos: as long as you can follow instructions (and have a Phillips head screwdriver), you shouldn't run into any problems. There are a few things I want to make sure I go over before you start assembling it: Build on a flat surface, ideally with a lot of space to make it easy to keep track of everything.  Ensure you're building on a non-conductive surface like a wood tabletop to avoid static discharge and possibly shorting something.  Ensure you don't have any static buildup by either wearing an anti-static bracelet or touching your hand to some other metal object.  Be careful! PC components can be delicate, and if you drop something or force something the wrong way, you can damage them and make them unusable.  Preparing the motherboard The first thing to do is prep your motherboard for installation before you put it inside your case. It is challenging to work inside the case, so we advise installing as much as we can onto the board beforehand as it makes everything easier.  Install the CPU Lift up the retention lever/bracket Line up the arrow on the socket with the CPU to ensure it is oriented correctly. Drop the CPU into the socket. Don't force it; it should drop in with no resistance. If using an AMD processor, make sure there are no bent pins before installing it. Intel CPUs do not have pins, but the same principle applies. It should just drop into the socket with no resistance.  Lower the retention lever/bracket to secure the CPU in place. Install the RAM Undo the clip on the RAM sockets. Check your motherboard manual for the correct slots to install your RAM (typically slots 2 and 4). Installing RAM in the wrong slots can sometimes result in performance issues.  Check that the notch in the RAM module is lined up with the slot. Press down evenly and firmly on both sides until you hear the modules fully click into the socket. Install CPU cooler/backplate Unless the CPU cooler gets in the way of plugging in any other cables, I would recommend installing this out of the box as well.  CPU coolers will come with backplates to install depending on the CPU socket on your motherboard. Check the installation guide to see which backplate to use and how to install it. Make sure your CPU cooler comes with thermal paste. Most have some pre-applied, but some may require you to buy thermal paste separately and apply.  If applying your thermal paste, a pea-sized drop is typically sufficient. Too much thermal paste will cause it to leak out the sides and, in worst-case scenarios, damage something or hinder thermal performance. If you use too little, you won’t have sufficient coverage and will hinder thermal performance.  The cooler’s mounting pressure should be sufficient to spread the thermal paste; you can also spread the paste using a tool like the Thermal Grizzly Spatula or something like an old credit card. Make sure it’s spread thin and consistent across the whole CPU. Out-of-box POST test An out-of-box POST test (also called “breadboarding”) means testing your components to make sure your system boots before you assemble it in your case. This step isn’t required, but we always recommend it because it allows you to make sure your components are all working without dealing with the hassle of disassembling your whole PC should something go wrong.  To do this, make sure at least your RAM, CPU, CPU cooler and PSU are hooked up. If your processor does not have integrated graphics, your GPU is also required. Plug in a monitor to your GPU or motherboard as usual.  Reminder: make sure you are doing this on a non-conductive surface. If you boot the system and it’s on a conductive surface, you can short your components and damage them. Do NOT put it on top of the anti-static bag that the motherboard and components are often stored. A wooden tabletop or a flat piece of cardboard are both appropriate.  Once the 24-pin motherboard power, 8-pin CPU power, and 6/6+2-pin PCIe connectors for your GPU are connected, you need to jump the power switch pins on the motherboard’s front-panel header. To do this, take your screwdriver and gently touch the metal end to both power switch pins on the front-panel header. Check your motherboard manual if you're not sure which pins to use; there will be a section with a diagram showing the pin layout. Make sure your PSU is on by setting the switch on the back to the "I" position.  Once you jump the board, if the parts are assembled correctly, and none of them are defective, the fans and lights should come on, and you should get something displaying on your monitor. Either the BIOS or perhaps an error message like “no boot device detected.” Final Assembly Once you’ve established that your components work in the out-of-box POST test, it’s time to put it together!  I always recommend doing a little planning before actually assembling the system. Look at your case and try to get an idea of how you want to route the cables. Figure out which components should go in first and which should go in last. For example, the GPU is usually the last component you should install because it can block other ports on your board and takes up a lot of space, making it hard to workaround. Keep the system lying down to make it easier to plug in things. Install the PSU This is always my first step since the PSU is separate from the other components and shouldn't get in the way. If you have a modular PSU, figure out which power cables you will need and put them in first before installing it (CPU, motherboard, GPU power cables, etc.) Make sure PSU is oriented in the right direction so the screws on the back line up correctly. The fan will usually be on the bottom. Route the cables to where you think they'll work best so you can just plug them in and not worry about having to navigate them around other parts. Installing the motherboard Make sure you install the motherboard standoffs in your case. Some cases have standoffs pre-installed; some require you to put them in yourself.  There should be an I/O shield that fits into the back of your case to help cover your motherboard’s rear ports; install this before installing the motherboard. Some motherboards do have a built-in I/O shield. If you've already installed your CPU cooler, you may want to take the fans off while leaving the heatsink itself installed, so you have a little more room to work. When installing your motherboard, install the screws one at a time in a diagonal/star pattern: each corner first, next any in between, and do not fully tighten them down until they’re all in place. It will help you avoid any screws not lining up correctly.  Plug in other components The next step is plugging in any other components that you need, mainly your drives. M.2 SSDs are installed directly onto the motherboard. HDDs/SSDs will have individual bays for installation. If using a SATA HDD/SSD or other SATA device, make sure both the power and data cables are plugged in. If you are using an AIO liquid cooler, this would be the time to install it.  Plug-in fans/cables Your CPU fan will typically plug in on the top-right corner of your motherboard. Case fan headers can be located in various spots on your motherboard; check your motherboard manual if you’re having trouble finding them. They should all be labelled. Front-panel cables and front-panel USB cables will also need to be plugged in. Check your motherboard manual for the front-panel header layout to make sure you plug each cable onto the right pins. Plug in your CPU/motherboard power cables. Installing the GPU The GPU is pretty easy to install. Just slot it into the motherboard, then screw the bracket in on the back. We recommend installing the GPU in the top slot, so it’s operating in PCIe x16 mode; this helps avoid any potential slight performance loss. Some motherboards will allow other GPU slots to work in PCIe x16 mode if used, but that’s not always the case. Plug in the 6 and 6+2 PCIe power cables as your GPU needs. Conclusion After you have plugged in your GPU and components, plug in your power supply, flip that switch to I, plug in your monitor and try turning your system on! If you did everything correctly and your components are all in good working order, your system should display the BIOS or a similar message on your monitor.  Once your build has passed its POST, you'll want to install an operating system! We've created a helpful guide on How to Perform a Clean Install of Windows just for you! © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Return — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy Return Ziya ✭ May 2020 in Store Information and Policy I have a evga 2070 I'd like to exchange for the ultra version. Do y'all need to refund the full price or can I just get store credit and pay the difference. Also if the anti static bag is missing would I still be able to return my gpu? 0 · Share on TwitterShare on Facebook Comments TSTonyV admin May 2020 Hello @Ziya! Welcome to the Community.  For a return/exchange we can process it as credit and you can just pay the difference. We always prefer if you have all the original packaging if you're able to find it, but if the anti-static bag is missing that's not a huge deal.  0 · Share on TwitterShare on Facebook Ziya ✭ May 2020 Ok thank you, I usually keep everything together but I just can't find it and I really want to exchange for a different card 0 · Share on TwitterShare on Facebook Sign In or Register to comment. Howdy, Stranger! It looks like you're new here. If you want to get involved, click one of these buttons! Sign In with Micro Center Register Sign In with Micro Center Sign In Register Categories 6.2K All Categories 961 The Blog 39 What's Trending 146 How to & Technical Guides 6 Computer Hardware 116 Software 3 Home Office 5 Networking Audio/Visual 1 Home Automation 14 3D Printers 1 Maker 12 PC Build Guides 55 Reviews & Buying Guides 17 Build Showcase 9 Contests 32 Past Contests 332 The Community 1.4K General Discussion 85 New Members 30 Consumer Tech 11 Prebuilt PCs and Laptops 64 Software 2 Audio/Visual 2 Networking & Security Home Automation 2 Digital Photography 2 Content Creators 21 Hobby Boards & Projects 19 3D Printing 43 Retro Arcade/Gaming 73 All Other Tech 1.1K Store Information and Policy 41 Off Topic 2 Community Ideas & Feedback 108 Your Completed Builds 2.5K Build-Your-Own PC 1.6K Help Choosing Parts 204 Graphics Cards 149 CPU's, Memory and Motherboards 56 Cases and Power Supplies 18 Air and Liquid Cooling 10 Monitors and Displays 26 Peripherals 5 All Other Parts 15 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article How to set up DDNS on a Tenda FH1201 Router - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker How to set up DDNS on a Tenda FH1201 Router - Micro Center This article will show you how to configure a DDNS (Dynamic Domain Name Server) on a Tenda FH1201 AC1200 router. This will allow you to host a server using a set domain name when you don't have a static IP address. Here is how to set this up: 1. Open up any web browser and type in: 192.168.0.1 into the address bar. Press Enter on your keyboard. 2. You will now be on the login page. The default password is admin unless you have changed it. Enter the password and then click Login. 3. Click on the Advanced link. 4. Click on the Advanced tab. 5. Click on DDNS in the left menu. 6. Select the Enable radio next to DDNS server. 7. Select the service provider and click on Register. This will open a web page to that provider. You will need to register with them to continue. 8. Type in the username, password, and Domain Name that you get from the service provider. 9. Click Save to finish. © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article How to access the Tenda W301A Access Point with a Wired Connection - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker How to access the Tenda W301A Access Point with a Wired Connection - Micro Center This article will show how to access the Tenda W301A Access Point with a Wired Connection. By default, the DHCP server on this device is disabled. You will need to assign your computer a static IP address in order to directly access the access point. Here is how to do this: 1. Right click on your wireless or network icon in the system tray. 2. Click on Open Network and Sharing Center. 3. Click on Change adapter settings in the left menu. 4. Right click on the Ethernet adapter listed here. 5. Click on Properties. 6. Double click on the option for Internet Protocol Version 4 (TCP/IPv4). 7. Choose the options Use the following IP address and Use the following DNS server addresses. Fill in the fields as outlined in the image below and click OK. 8. Click on OK. 9. Open up a web browser and type 192.168.0.254 into the address bar. Press Enter on your keyboard. 10. You will now be on the login page. The default user name and password is admin unless you have changed it. Select your country and then click Login. © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article How to change the Desktop Background in Windows 10 - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker How to change the Desktop Background in Windows 10 - Micro Center This article will show how to change the desktop background for your Windows 10 PC. The background can be set to a single static image, a solid color, or a slideshow of various pictures on the computer. 1. Right click on the Start button, typically found at the lower left corner of the screen, then click on Settings. 2. From the Windows Settings screen that appears, click on Personalization. 3. From the Personalization Settings, click on Background. 4. Click the drop down box below Background and additional options will appear for how you can set up your desktop background. Click on Picture to use a single picture. Click Browse button to select any picture on the computer to use as the background. Click on Solid color to use a single color as the background. Click on Slideshow to use a group of pictures from a particular folder. Click the Browse button to choose a particular folder that will be used. Any pictures in the specified folder will be included in the slideshow. All changes will save automatically and may be changed between the options at any time. Was this article helpful? YesNo Be the first one to vote! © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Audio Popping from speakers. Often when gaming — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Audio Popping from speakers. Often when gaming laufangseo ✭ March 23 in General Discussion So I have noticed that I am getting audio static and popping when using chrome to play audio from videos while playings games. I am using a TV with an HDMI cord for my monitor. I noticed that when I am alt-tabbed to the browser window while the game is in the background is when it happens most often. It sometimes happens when I am focused on the game. I do not notice if I have this issue while my headphones are plugged in 0 · Share on TwitterShare on Facebook Comments TSTDavey admin March 23 Hello @laufangseo and thanks for posting on the Microcenter Community Forum. What is the make and model of your computer? Do you notice the static and popping when using another browser such as Edge or Firefox? How long has this problem been going on? Last have you attempted to update your audio card drivers in device manager? 0 · Share on TwitterShare on Facebook laufangseo ✭ March 23 Been going one for a while. It comes and goes. I have not tried other browsers so I can check that (only use Chrome usually). I have also noticed the popping sometimes when I went to test the audio in of the windows Sound settings My computer is a custom build. here is the link to parts https://pcpartpicker.com/list/43sjRT 0 · Share on TwitterShare on Facebook TSKyleH admin March 23 Hello @laufangseo, After testing the browser another thing I would recommend trying is using an external set of speakers or headphones instead of the tv audio through the hdmi cable. You can change the playback devices by following this guide, https://community.microcenter.com/kb/articles/92-how-to-change-the-playback-device-sound-levels-in-windows-10. 0 · Share on TwitterShare on Facebook laufangseo ✭ March 24 I do not have a set of external speakers but I plan on getting some soon 0 · Share on TwitterShare on Facebook Ian admin March 25 Does the issue occur with headphones? 0 · Share on TwitterShare on Facebook Sign In or Register to comment. Howdy, Stranger! It looks like you're new here. If you want to get involved, click one of these buttons! Sign In with Micro Center Register Sign In with Micro Center Sign In Register Categories 6.2K All Categories 961 The Blog 39 What's Trending 146 How to & Technical Guides 6 Computer Hardware 116 Software 3 Home Office 5 Networking Audio/Visual 1 Home Automation 14 3D Printers 1 Maker 12 PC Build Guides 55 Reviews & Buying Guides 17 Build Showcase 9 Contests 32 Past Contests 323 The Community 1.4K General Discussion 85 New Members 30 Consumer Tech 11 Prebuilt PCs and Laptops 64 Software 2 Audio/Visual 2 Networking & Security Home Automation 2 Digital Photography 2 Content Creators 21 Hobby Boards & Projects 19 3D Printing 43 Retro Arcade/Gaming 73 All Other Tech 1.1K Store Information and Policy 41 Off Topic 2 Community Ideas & Feedback 108 Your Completed Builds 2.5K Build-Your-Own PC 1.6K Help Choosing Parts 204 Graphics Cards 149 CPU's, Memory and Motherboards 56 Cases and Power Supplies 17 Air and Liquid Cooling 9 Monitors and Displays 25 Peripherals 5 All Other Parts 15 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Powerspec G436 Crashing — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Powerspec G436 Crashing Grimm ✭ March 20 in General Discussion Bought on 2/20, so not even a month ago. A couple days ago it started to freeze up in mid game, with the noise slowly becoming more and more static filled as the freezing got more intense. I was able to close the game, but shortly after everything froze. So far I have reinstalled GPU drivers, uninstalled some recent programs, reduced monitor count (had 2 monitors and wmr vr headset, unplugged everything but 1 monitor), even got to the point where I did a fresh Windows Install, only installed any updates, Steam, and the one game to make sure no programs were messing with it. But after about 5 mins, I noticed the static/lag start. I was able to close the game, and tell windows to shut down, but it froze in the process with the dram light on. Starting to think I may have to take it back. 0 · Share on TwitterShare on Facebook Comments TSPhillipT admin March 20 Hello @Grimm Thank you for posting on the Micro Center Community and I apologize for the issues you are having when it comes to your PowerSpec! How were you installing your Graphic Card Drivers? Through GeForce Experience? Something you can try is taking out one stick of RAM, and seeing the performance with just one stick of RAM due to the DRAM light being on. If it still stutters, switch it out for another stick as well as try different slots. It does sound like you eliminated a lot of the software issues however and every solution I am looking at looks to be a hardware issue and require you to bring it into the store. 0 · Share on TwitterShare on Facebook Grimm ✭ March 20 Bringing it to the store wouldn't be too big of an issue, just tried taking out a stick, started freezing up after only a min or 2, and then BSOD. I'm thinking it froze up while collecting data, as its been at 15% for a good 15 mins now. 0 · Share on TwitterShare on Facebook Ian admin March 20 A clean Windows install is really the last step of troubleshooting, if you are still getting blue screens after that, it would most likely be best to bring this by the store under warranty. 0 · Share on TwitterShare on Facebook Sign In or Register to comment. Howdy, Stranger! It looks like you're new here. If you want to get involved, click one of these buttons! Sign In with Micro Center Register Sign In with Micro Center Sign In Register Categories 6.2K All Categories 961 The Blog 40 What's Trending 146 How to & Technical Guides 6 Computer Hardware 116 Software 3 Home Office 5 Networking Audio/Visual 1 Home Automation 14 3D Printers 1 Maker 12 PC Build Guides 55 Reviews & Buying Guides 17 Build Showcase 8 Contests 31 Past Contests 322 The Community 1.4K General Discussion 85 New Members 30 Consumer Tech 11 Prebuilt PCs and Laptops 64 Software 2 Audio/Visual 2 Networking & Security Home Automation 2 Digital Photography 2 Content Creators 21 Hobby Boards & Projects 19 3D Printing 43 Retro Arcade/Gaming 73 All Other Tech 1.1K Store Information and Policy 41 Off Topic 1 Community Ideas & Feedback 108 Your Completed Builds 2.5K Build-Your-Own PC 1.6K Help Choosing Parts 204 Graphics Cards 148 CPU's, Memory and Motherboards 56 Cases and Power Supplies 17 Air and Liquid Cooling 9 Monitors and Displays 25 Peripherals 5 All Other Parts 15 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Custom Build PC Frequently Asked Questions - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Custom Build PC Frequently Asked Questions - Micro Center Here are some of the most commonly received custom build PC related questions we receive at our Micro Center stores:  Q: Do I need a DVD drive? A: A DVD drive is not something that is required but can be useful to have. A lot of software is now available as a digital download, so many people make do without one. Some cases don’t come with the slots for an internal DVD drive, if yours does not there are external options available. Q: Which is better, SSDs or hard drives? A: SSDs are much faster than hard drives. Your computer will boot faster, programs will open up quicker, and moving things around on the drive will be faster as well. They also have no moving parts which means they can be a little more resilient to things like dropping or bumping your computer. However, SSDs cost more than hard drives for the same amount of space. Q: What is the difference between an M.2 SSD and a normal 2.5-inch SSD? A: M.2 is just the form factor of the SSD. M.2 drives are smaller and will slot directly into a port on your motherboard with a screw to hold it in place. Q: What are the differences between and NVMe M.2 SSD and a SATA M.2 SSD? A: NVMe M.2 SSDs use a PCIe interface which allows for faster data transfers when moving things to and from your drive. If you spend a lot of time moving very large files between drives, having two NVMe drives will make the process much faster. For other things like booting up your system or opening applications the difference is negligible, and when transferring to or from non-NVMe devices you’re limited by the slower device. Q: What are the differences between motherboard chipsets? A: Different chipsets will have different features that they support. Higher end chipsets may have more PCIe lanes and USB ports. Some boards will support a multi-GPU configuration with SLI or Crossfire. Some boards can overclock an unlocked processor while others cannot. There are many different chipsets with all sorts of features that make them suited to different tasks, it all depends on what you want and need. Q: What are the technical differences between the different processor like Intel i3 and i9, Ryzen 5 and Ryzen 7, etc.? A: The different levels of processors will support different features and specs. The higher end processors may have higher numbers of cores, higher clock speeds, more cache, or various other features. Some may be “unlocked” which means you can overclock them, like the Intel i7-9700k, with the K at the end designating it as an unlocked processor. Some may have graphics integrated into the CPU, some may not. Depending on what you’re doing, certain features may very useful to your or may be redundant. Q: Is overclocking your CPU safe? A: Overclocking is very common and many people do it successfully, but you do overclock at your own risk. If you do not have adequate cooling and are pushing your CPU extremely hard, you can risk shortening the life span on your CPU or damaging it. Be aware of the limitations of your hardware. Q: Which is better, air cooling or liquid cooling? A: Generally speaking, liquid cooling has higher performance than air cooling. Top of the line air coolers can still compete with good AIO liquid coolers, but if you’re up for the challenge a custom liquid cooling loop, when designed correctly, has the best cooling performance you can get. However, that requires a lot of time and effort as well as future maintenance compared to a regular air cooler or AIO liquid cooler. Q: What are static pressure fans, and what makes them different from a normal fan? A: Static pressure fans create pockets of pressure that helps airflow across surfaces with a lot of resistance. Regular airflow fans work just fine when there’s little or no resistance. For example, if you have a radiator for a liquid cooler or your case has a good mesh dust filter, static pressure will promote better airflow since there’s impedance. Q: Can I use different types of memory with my motherboard? A: The memory you have needs to match the slot on your board, e.g. if your board has DDR4 memory slots, you need to have DDR4 RAM. You can use different brands and speeds if necessary, but it’s best to try and have all your memory be the same if you can help it. Mixing memory can cause issues so it’s recommended to use matching sticks of RAM whenever possible. Q: What are memory channels, e.g. single channel, dual channel, or quad channel memory? A: The channel refers to whether you’re running a stick of RAM by itself or running it in pair(s). Most modern motherboards will support a dual channel configuration, some higher end may even support quad channel or higher. It can be better to have two sticks running in dual channel mode as opposed to a single stick of the same capacity because both sticks are accessed simultaneously and you have higher memory bandwidth. This is important in applications that are very memory intensive. Q: My RAM is advertised with a higher clock speed than it’s showing in my motherboard’s BIOS, how do I get it working? A: RAM comes with a default speed that will load automatically to ensure compatibility for most motherboards and processors. For most motherboards the BIOS will have a setting you can enable to use the full speed of your memory. It’s called XMP (extreme memory profile) for Intel boards, but it can be called other things like A-XMP, AMP, DOCP, etc. for AMD motherboards. Q: What is an 80+ certified power supply? A: 80+ is a power efficiency rating for your power supply. The higher the rating, the less electricity your PSU wastes. For example, if you have a system that needs 400W of power, but your PSU draws 500W from the wall, it is 400W/500W, which is 80% efficient. The other 100W is just wasted. In order of least to most efficient it’s 80+, 80+ Bronze, 80+ Silver, 80+ Gold, 80+ Platinum, and 80+ Titanium. This is one area where you shouldn’t cheap out since this is the one component that drives everything else in your build. It could even save you a bit on your electric bill over time. Q: My PSU died but I don’t want to redo all my cables, can I use the old ones and just switch the power supply itself? A: No. Power supply cables are unique and designed for each PSU with specific power delivery requirements by the manufacturer. Using cables that were not specifically for your power supply could ruin components in your system. Always use the cables that came with your power supply, and if you need extras or replacements, contact your power supply manufacturer to see if they can provide them. Q: Why do some video cards have a port to plug in your power supply and some don’t? A: Some video cards with low power requirements will be able to draw all their power from the motherboard directly and don’t need a separate cable from your power supply. Higher powered cards will not be able to draw enough from the motherboard alone. Q: Why do video cards have so many variations for the same type of card? A: Video card manufacturers will customize video cards for different purposes. They may have a smaller card designed to fit into mATX or mini-ITX style builds that have limited space. They may overclock the video card out of the box and include a 3-fan heatsink on it to promote better cooling for it because it will be generating more heat with that overclock. This could result in that card having higher performance relative to its other variations Q: Can you put older graphics cards in newer motherboards, or a new graphics card in an older motherboard? A: Yes. As long as it’s a PCIe x16 slot on the motherboard and video card, the different variations of it for 1.0, 2.0, 3.0, etc. are all backwards compatible with each other. If you put a newer video card with a PCIe 3.0 x16 slot into an older board could be limited on bandwidth and lose some performance, but the slots are still interchangeable. Q: I’m having trouble installing Windows 10. A: If you’re installing for the very first time, insert your Windows installation DVD/USB drive and your computer should automatically boot to it and allow you to select your hard drive/SSD to install it to. If it doesn’t, you’ll need to load into your BIOS and select the Windows installation drive/USB as your boot device. If it’s not showing up, check your CSM (compatibility support module) setting and make sure it’s either disabled or set to UEFI, not legacy. Q: Can I install an older version of Windows on my computer? A: Older versions of Windows which aren’t supported by Microsoft anymore are also not supported by PC parts manufacturers either. Q: My computer is powering on but not displaying anything, what do I do? A: Check out our guide for common solutions to this at: https://community.microcenter.com/kb/articles/201-troubleshooting-for-when-your-monitor-wont-display Q: My custom build isn’t getting power. What do I do? A: Check out our guide for common solutions to this at: https://community.microcenter.com/kb/articles/55-how-to-troubleshoot-a-newly-built-pc-that-will-not-post-boot-power-on Q: How easy is it to upgrade my computer in the future? A: Many components can be switched, upgraded or added in after you initially build your computer. RAM, graphics cards, hard drives and SSDs, and power supplies are typically easy to upgrade later if you want. For processors and motherboards (and sometimes RAM) depending on how long it’s been since you built it you may find yourself needing to buy new components because the newest hardware won’t fit in or be compatible with your system anymore. © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Horror Story Contest Highlights! — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Horror Story Contest Highlights! SeanM admin February 3 edited June 18 in General Discussion Our Horror Story Contest has come to a close and our winner has been notified, but with so many wild and sad stories out there, we wanted to take a minute to highlight five of our unfortunate faves! Caution: Falling Heat Sinks  From @kopas In the early 2000s... CPU retention mechanisms weren't nearly as reliable as they are today. I had just put the finishing touches on a Pentium 4 build. Perched atop my CPU was a massive hunk of copper, held in place by metal clips and a dainty bit of plastic on either side of the socket. As Windows was installing away, my attention was now on cleaning up the mess I hade made to the dining room and surrounding area. BAM! Thudda thudda thudda... ka-CHONK! I looked up to see my mid-tower case leaning slightly to one side and righting itself back. The monitor then went dark and small puff of smoke wisped out from the power supply. Upon further investigation, the plastic bits on the CPU socket had broken. The heatsink, now free of it's restraints, saw fit to lay waste to the internals of my brand new PC. I ended up having to RMA everything except the optical drive. (Remember those?) Always Check Your Plugs From @nworbcire Decided to build my first computer maybe 5-6 years ago, no experience other than online research/tutorials. I get all the parts and start assembling slowly, carefully, making sure not to discharge static electricity, keep uninstalled parts on their anti-static packaging, using "operation" style care moving my fingers/screwdriver/components. Everything went together quickly and was simple and intuitive like legos, or that box you play with as a kid where you push shapes through corresponding shaped holes. The only thing I needed instruction on was how to set up the jumpers for the front panel connectors on the case to the mobo, and I had to take the mobo back out after mounting because there wasn't room enough in the case to manipulate certains cables I hadn't yet attached. Finally I finish. No static discharge. No spills/drops. No kids around to throw a nerf football at the open case. Seems like it was easier than I thought! Almost too easy. I go to power on my brand new comp (i5-4690k, gtx 960, 8gb ram, 250 ssd, 2 tb hd, things that at the time were a step above what i was used to which set the bar for my excitement) she beeps once and starts to whir as the cooling fans power on, my graphics card lights up, I wait for the screen so I can start loading games/updates but nothing happens..... I double check all the cables are tight. I double check the gpu/ram/monitor on a separate comp. All are verified good and working. I worry now that I got in too deep on my own. Did I just spend 1k on a machine that I can't make work? What an idiot I was for thinking it was going well. I take everything apart and put it back together again. Beep, whir, lights, nothing. I try what I think is everything I could possibly try. Beep, whir, lights, nothing. I curse the gods. Beep, whir, lights, nothing. After torturing myself in this fashion for several hours I come to find that my stupidity was even greater than I could have imagined and I was simply plugging the monitor into the mobo and not the gpu. I had done everything else perfectly. Twice. TL;DR spent an afternoon rebuilding a computer that was functioning fine because I plugged the monitor into the mobo and not the gpu.... The God of Lightning is Pleased..... From @incred So, back in the early 2000s I almost summoned Raiden and burned down the house. Let me explain. I had just gone through the journey of buying all the components needed to build a new gaming PC. I was still pretty new to the whole thing, but this wasn't my first build. The power of naïve confidence allowed me to rush the build together in no time, and I was pretty proud of myself. I simply had to power it up and behold the results. With the PC case laying on its side, I gave it a go.    The motherboard lights twinkled with life and the fans whirled for about half a second and for the span of a heart beat, I thought I had been successful. Then, the system fell dark. Strange. What's going on? I hit the power switch again and got the exact same results. A flicker of life, then nothing. I peered into the case and carefully checked every connection. I tried removing a stick of RAM. Nothing. Trying older RAM. Nothing. Same with the GPU. Same with just about every component. Same results. Nothing.    Why does it power up for only half a second and then die when I hit the power button? After all the trouble of swapping and reseating components, I was perplexed. I don't know what possessed me, but in the name of insanity I decided to flip the switch one more time. This time, the motherboard was not having it.   A piercing arc of light flashed from my motherboard and nearly reached the ceiling with a loud snap. This brief burst of angry electrons was short-lived, but I remember it vividly. It sparked upward from the motherboard and came crashing down against it. The event left in its wake a burning smell and a small puff of ominous smoke. That board was dead. Mercifully, my house was spared.      In the aftermath of depressing disassembly, I found the problem - one that I would have found if I had just been more careful and less rushed. I never put standoffs underneath the motherboard. That's right, it was sitting directly on a metal chassis and it shorted. If there was anything to be gained from that day, it was that I learned to prepare myself for a long building session. No hurrying, no skipped steps. Just do it right. I've never had such a problem again, but to this day I put the standoffs in FIRST.    You may now laugh at my bumbling youth.  When the FBI Comes Knocking From @Zelnar Yeah, so, this is going to date me a little. So, I started building machines way back, because, well I couldn't afford a pre-built IBM PC, but I could afford a copy of ComputerShopper and an XT Clone. (Okay, I know I lost most of you there.) I had just finished building my XT Clone and had put in a used 5MB full height drive a friend had got for cheap (he owned a computer store selling unbranded IBM clones)  So, one day I am on a BBS and there is a message that some guy has a handful of "like-new" Seagate ST-225 20MB hard drives for sale for $150 each, some company is upgrading their machines and sold these machines as used and the guy is parting them out.  Cool.  Now, understand at the time 20MB drives are selling new for upwards of $800 each so, I'll take TWO!  Yeah, that was 3 car payments, and drained my account but heck, I couldn't pass it up.  So, they were AWESOME! Two half-height 20mb drives in my computer, yes my friends were jealous! That is until about two months later when there is a knock at the door.  A nice man with an FBI badge and another from AFOSI (Air Force) informed me that they were looking to recover stolen hard drives from Hanscom Air Force base.  Turns out the drives had been brand new, multiple CASES of drives had gone missing, they caught the guy, got my name from the BBS. Anyway, they didn’t charge me with anything, but they did take their drives and gave me a stern warning about “too good to be true deals” and after like 2 days of searching through my entire life and everything I owned looking for anything else and wanting to know if I knew anyone else who had bought the drives, they finally left me alone, poorer, but in peace.  Yeah, so, a year or so later I finally did get a bigger hard drive for my machine, but, that was my build from hell. Don't Burp Your Baby Over an Open Case From @Ericx112 Back in 2014 I was building a my gaming pc on the floor had the tower flat on the ground. When my wife shows up with our baby girl  in her arms she is about 6 months at the time, she came to see how it was coming along, I told her all I needed was to connect the gpu power cables and its all done. As I was done I decided to test it right there on the floor everything was running perfectly. But this is where it goes horribly wrong.  As my wife sees everything is fine she turns around with the baby over her shoulder as she  is trying to burp her. She takes ones step and my daughter doesn't just burp, she vomits and it lands inside the tower while it was running. What most people would expect the pc turns off. I attempted to clean was hoping for the best following day I tried to power it on after making sure nothing  still had moisture. Yes what you would expect nothing was working, nothing powered on only thing the survived was my cpu and ram. After all this my wife blamed it on me for doing it on the floor and not the table. To this day Each time I see my daughter playing on her pc it reminded me on what she when she was under 1 year old. "They said have kids it will be fun" but yes they are fun. This has been my worst experience ever building a pc. If you're ever looking for things to avoid doing while building a PC, our Horror Story Contest page is still up and filled with tales of mistakes, woes, and random chance. What are your favorites? 0 · Share on TwitterShare on Facebook Sign In or Register to comment. Howdy, Stranger! It looks like you're new here. If you want to get involved, click one of these buttons! Sign In with Micro Center Register Sign In with Micro Center Sign In Register Categories 6.2K All Categories 961 The Blog 39 What's Trending 146 How to & Technical Guides 6 Computer Hardware 116 Software 3 Home Office 5 Networking Audio/Visual 1 Home Automation 14 3D Printers 1 Maker 12 PC Build Guides 55 Reviews & Buying Guides 17 Build Showcase 9 Contests 32 Past Contests 333 The Community 1.4K General Discussion 85 New Members 30 Consumer Tech 11 Prebuilt PCs and Laptops 64 Software 2 Audio/Visual 2 Networking & Security Home Automation 2 Digital Photography 2 Content Creators 21 Hobby Boards & Projects 19 3D Printing 43 Retro Arcade/Gaming 73 All Other Tech 1.1K Store Information and Policy 41 Off Topic 2 Community Ideas & Feedback 108 Your Completed Builds 2.5K Build-Your-Own PC 1.6K Help Choosing Parts 204 Graphics Cards 149 CPU's, Memory and Motherboards 56 Cases and Power Supplies 18 Air and Liquid Cooling 10 Monitors and Displays 26 Peripherals 5 All Other Parts 15 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Open Box Returns — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy Open Box Returns minton444 ✭ June 2020 in Store Information and Policy Hello, I just bought an ASUS Xonar SE 7 days ago.  I installed it but there was a driver conflict.  My question is, may I return this sound card if the box was thrown out in error?  I have all of the contents including the static bag and receipt.  Thank you for your time! 0 · Share on TwitterShare on Facebook Comments TSTonyV admin June 2020 Hello @minton444! Welcome to the Community.  Sound cards have a 30-day return period, which applies to open-box products as well, so you've got plenty of time left. Just bring it in anytime during normal hours and we'll take care of it! 0 · Share on TwitterShare on Facebook minton444 ✭ June 2020 Thank you very much!  Last question; will I receive a full refund or will be there be a penalty? Thank you in advance. 0 · Share on TwitterShare on Facebook TSTonyV admin June 2020 It'd be a refund, we don't have restocking fees or anything like that.  0 · Share on TwitterShare on Facebook Sign In or Register to comment. Howdy, Stranger! It looks like you're new here. If you want to get involved, click one of these buttons! Sign In with Micro Center Register Sign In with Micro Center Sign In Register Categories 6.2K All Categories 961 The Blog 39 What's Trending 146 How to & Technical Guides 6 Computer Hardware 116 Software 3 Home Office 5 Networking Audio/Visual 1 Home Automation 14 3D Printers 1 Maker 12 PC Build Guides 55 Reviews & Buying Guides 17 Build Showcase 9 Contests 32 Past Contests 332 The Community 1.4K General Discussion 85 New Members 30 Consumer Tech 11 Prebuilt PCs and Laptops 64 Software 2 Audio/Visual 2 Networking & Security Home Automation 2 Digital Photography 2 Content Creators 21 Hobby Boards & Projects 19 3D Printing 43 Retro Arcade/Gaming 73 All Other Tech 1.1K Store Information and Policy 41 Off Topic 2 Community Ideas & Feedback 108 Your Completed Builds 2.5K Build-Your-Own PC 1.6K Help Choosing Parts 204 Graphics Cards 149 CPU's, Memory and Motherboards 56 Cases and Power Supplies 18 Air and Liquid Cooling 10 Monitors and Displays 26 Peripherals 5 All Other Parts 15 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article RealTek Audio Install Help! — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion RealTek Audio Install Help! incrediblepulk ✭ August 2020 in General Discussion I recently built my PC and I do not have the RealTek audio manager installed. All my previous computers have had it and this one doesn't. Not sure if this is the cause to my issue which is static constantly in my headphones (they work on every other computer I have tried). I have ASUS TUF x570 Motherboard. Not sure if I didn't properly plug in a wire or what is going on. Saddening to have built a PC and not use it yet because the audio quality is so bad, please help! 0 · Share on TwitterShare on Facebook Comments TSPhillipT admin August 2020 Hello @incrediblepulk I feel like I recently answered this exact issue yesterday on a different support method...  anyways!  Here is a link to the downloads for the drivers for the motherboard.  You can find the Realtek Audio here; https://www.asus.com/us/Motherboards/TUF-GAMING-X570-PLUS-WI-FI/HelpDesk_Download/ 0 · Share on TwitterShare on Facebook Sign In or Register to comment. Howdy, Stranger! It looks like you're new here. If you want to get involved, click one of these buttons! Sign In with Micro Center Register Sign In with Micro Center Sign In Register Categories 6.2K All Categories 961 The Blog 39 What's Trending 146 How to & Technical Guides 6 Computer Hardware 116 Software 3 Home Office 5 Networking Audio/Visual 1 Home Automation 14 3D Printers 1 Maker 12 PC Build Guides 55 Reviews & Buying Guides 17 Build Showcase 9 Contests 32 Past Contests 332 The Community 1.4K General Discussion 85 New Members 30 Consumer Tech 11 Prebuilt PCs and Laptops 64 Software 2 Audio/Visual 2 Networking & Security Home Automation 2 Digital Photography 2 Content Creators 21 Hobby Boards & Projects 19 3D Printing 43 Retro Arcade/Gaming 73 All Other Tech 1.1K Store Information and Policy 41 Off Topic 2 Community Ideas & Feedback 108 Your Completed Builds 2.5K Build-Your-Own PC 1.6K Help Choosing Parts 204 Graphics Cards 149 CPU's, Memory and Motherboards 56 Cases and Power Supplies 18 Air and Liquid Cooling 10 Monitors and Displays 26 Peripherals 5 All Other Parts 15 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Roccat Elo 7.1 Air Problems — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Roccat Elo 7.1 Air Problems WutToWrite ✭ April 16 edited June 3 in General Discussion I had bought this headset around a week ago and it's been nothing but issues and the support team won't even answer/contact me for anything I've asked. I have the metal rattling around in my headset, everytime I turn on my PC the wireless transmitter doesn't want to connect to my headset, there is static every 5 min randomly from the headset, and my friends had told me that my mic randomly lags and cut out randomly. Is there any way I can replace or return them? 0 · Share on TwitterShare on Facebook Comments Ian admin April 16 https://community.microcenter.com/discussion/8340/roccat-elo-7-1-air-problems Greetings. If the item is defective/not working, please bring it in and we can assist you.  0 · Share on TwitterShare on Facebook WutToWrite ✭ April 16 Alright, I'll bring it in the next time I can. 0 · Share on TwitterShare on Facebook Ian admin April 16 https://community.microcenter.com/discussion/comment/31257#Comment_31257 Yes, please bring it back in within 30 days of purchase and we can assist you. 0 · Share on TwitterShare on Facebook Sign In or Register to comment. Howdy, Stranger! It looks like you're new here. If you want to get involved, click one of these buttons! Sign In with Micro Center Register Sign In with Micro Center Sign In Register Categories 6.2K All Categories 961 The Blog 40 What's Trending 146 How to & Technical Guides 6 Computer Hardware 116 Software 3 Home Office 5 Networking Audio/Visual 1 Home Automation 14 3D Printers 1 Maker 12 PC Build Guides 55 Reviews & Buying Guides 17 Build Showcase 8 Contests 31 Past Contests 322 The Community 1.4K General Discussion 85 New Members 30 Consumer Tech 11 Prebuilt PCs and Laptops 64 Software 2 Audio/Visual 2 Networking & Security Home Automation 2 Digital Photography 2 Content Creators 21 Hobby Boards & Projects 19 3D Printing 43 Retro Arcade/Gaming 73 All Other Tech 1.1K Store Information and Policy 41 Off Topic 1 Community Ideas & Feedback 108 Your Completed Builds 2.5K Build-Your-Own PC 1.6K Help Choosing Parts 204 Graphics Cards 148 CPU's, Memory and Motherboards 56 Cases and Power Supplies 17 Air and Liquid Cooling 9 Monitors and Displays 25 Peripherals 5 All Other Parts 15 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla