Advertisements / Special Offers Current Store or Chain Wide Selection Pagination Comparison Section Search Refinements Product Results More Advertisements / Special Offers
  • You searched for: SW-201
  • Double check your search for typos or spelling errors

    Try one of the suggested keywords displayed when you type in the search field

    Limit the search to one or two words, such as “Laptop” or “Video Card”

    Try using a different word or more general word or phrase, using the full name - not an acronym

  • If you cannot find what you’re looking for, why not let our friendly, trained staff recommend something? Our Customer Service Representatives are available to help.

Content Site Search

Showing 120 of 134 for “SW-201”
Community Article Computer won't start- new psu, mobo, cpu, and ram — Micro Center Computer won't start- new psu, mobo, cpu, and ram mwolodko ✭ September 22 in Technical Support Questions Fans will not spin at all only a single beep from psu probably to prevent overheat/current and the mobo lights up..  psu- powerspec 650 gq  cpu - i5 10600k lga 1200 mobo - tuf gaming z-490- plus tried variety of solutions including:  removing everything except mobo and cpu power ( worked on guest computer), checked power leds, pw sw, reset to be in correctly, tried removing stick of ram, tried placing graphics card and ram, tried removing heat sink connector (coolmaster hypo evo 212)  All brand new from micro center.. PC worked 12 years no problem until I was watching a youtube video after a windows update and the computer monitors went out, and then restarted and rapidly beeping noise and computer burning smell. Found nothing though. Let me know if anyone has any ideas, Thanks, Mike 0 · Share on FacebookShare on Twitter Comments TSMikeW admin September 22 Greetings, Given the description and the noise originating from the power supply, I'd agree the power supply is your most likely culprit. I'd start by replacing that. 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Computer won't start- new psu, ram, cpu, and mobo — Micro Center Computer won't start- new psu, ram, cpu, and mobo mwolodko ✭ September 22 in Technical Support Questions Randomly shortly after a windows update my computer came up and I was watching something on Youtube when both of my monitors went out. My computer was still running. I powered if off and tried to start again. it beeped a few times rapidly and then powered off. Shortly after I smelt a burning smell and opened up my computer to see if anything was noticeable. I found  nothing.  After doing some short research I figured I'd get a new PSU. Note--- This computer setup had been working fine for 12 years with only a swapped out graphics card and added the  coolmaster hypo evo 212 to the cpu The power supply( 650 power spec gq)worked in my guest computer.. but after setting it  up in my box I got a single beep or bzzt from the power supply. I'm assuming this means it turned off to prevent overcurrent/heat etc. I then used an extra computer and pulled off everything except power to mobo and cpu. The guest computer's fans spun but mine didn't. Finally, I was like.. well then it is the cpu or the mobo. I got new cpu, mobo, ram. Popped them all in and same issue. I then ran the same setup with just cpu and mobo power and nothing. The computer doesn't start just a single beep from the PSU. No fans spin at all. The CPU is i5 10600k lga 1200 with the tuf gaming z-490 plus mobo both new. I tried hundreds of things..  power with CPU not mobo, taking out fans, taking out usb, unplugged my heatsink, removed the graphics card and ram, tried one stick of ram in the correct slot, cleaned the dust, made sure the mobo wasn't too tightly screwed in or possibly shorting itself, tried different surge protector and outlets, double checked that the powerleds, pwr sw, and reset were all on the correct spots. The worst part is I'm still not sure what the problem is. Any help would be great thanks. Mike 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Dual Monitor MacBook Air 2019 — Micro Center Dual Monitor MacBook Air 2019 Maj0rPayn3 ✭ June 25 in Apple I went into a micro center store and told the sales rep that I wanted to setup a dual monitor setup to my MacBook Air. He advised that I take a dual hdmi to usb-c adapter, but it’s not working how I expected. Instead of being able to use each monitor individually, they just mirror themselves. What do I need to change this? 0 · Share on FacebookShare on Twitter Comments TSTonyV admin June 25 You'll need to change the arrangement to use extended displays instead of mirroring. Apple has a guide you can refer to on that process here: https://support.apple.com/en-us/HT202351 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article How to Repair Office 2019 or Office 365 — Micro Center How to Repair Office 2019 or Office 365 TSSaharM admin March 5 edited October 23 in Windows If an Office application such as Word, Excel or Outlook is not working correctly, sometimes restarting the application will fix the problem. When that doesn't work, repairing it is the next viable option. This article describes how to perform a repair on Office 2019 or Office 365 in Windows 10. There are two types of repairs that can be run which may solve issues with Office software. During an Office repair, Office apps will not be accessible. 1. Right click on the Start button, typically found at the lower left corner of the screen, then click on Apps and Features. 2. Locate the Office software in the list of apps, typically listed under Microsoft Office 365 or Office 2019. Click on the Office app and select Modify. 3. Select either option 1 of a Quick Repair or option 2 of an Online Repair, then click on Repair. The online repair is generally a more in depth and longer process. 4. On the verification window, select Repair to begin the process. 5. When finished, the Office program will give a completion message. 6. You can now reopen your programs. If you tried a Quick repair and it didn't work, try the online repair. If that also fails, you may need to uninstall and re-install Office. Related Articles: How to sign in to Microsoft Office with an existing Microsoft Account How to reinstall Microsoft Office 2013 or newer (including Office 365) How to Check What Version of Office You Have 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Upgrading Alienware R17 2016 Model — Micro Center Upgrading Alienware R17 2016 Model Dreamersday1 ✭ June 2 in Customer Service Questions Hello I own a videography company and currently this is my only editing laptop that I have. Ive been having issues with running adobe products effectively, like premiere pro, after effects, photoshop and Lightroom. Is this laptop able to be upgraded to run smoothly?  Processor: Intel(R) Core(TM) 17-6700HQ CPU @ 2.60GHz 2.6GHz Installed RAM 16.0 GB (15.9 GB Usable) 4 Cores 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article late 2013 MacBook Pro battery replacement — Micro Center late 2013 MacBook Pro battery replacement DJVictrola ✭ October 7 in Apple i see that it's $49 for the labor but how much would the battery itself cost? 0 · Share on FacebookShare on Twitter Comments TSMikeW admin October 7 Greetings @DJVictrola We would refer you to the store for an accurate quote. Typically for a Macbook battery I'd expect it to be in the $80-130 range, but there can be some variance based on the model. 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article 2017 Macbook Pro keyboard repair timeframe — Micro Center 2017 Macbook Pro keyboard repair timeframe sloanesky ✭ May 21 edited May 21 in Customer Service Questions Hi, I have a 2017 15 in Macbook Pro that has some keys starting to fail (f,g,h area of the keyboard) and from what I can tell it seems to be covered under the apple keyboard service program found here and since the apple store near me is closed I was directed to my local micro center here in St. Louis Park (who don't seem to be accepting phone calls? I keep getting hung up on) so I thought I would post my question here. The keys sort of work if I press hard enough so it is more annoying than show-stopping, but I would still like to get it fixed. I do, however, need the laptop for work so I am wondering if such a keyboard repair would be a same-day fix since it seems to be a common problem or if it would take two days or more in order for that to be completed. I understand that may be a local store question but I cant seem to get in touch with my local store so I thought I would ask here. Thank you! 0 · Share on FacebookShare on Twitter Comments TSTonyV admin May 21 Hello @sloanesky! Welcome to the Community. Between diagnostics to figure out the exact cause of the issue and ordering the parts from Apple, we would likely need to keep the computer for at least a few days, possibly longer with how things have been lately. The service desk at your local store would be able to give you a better estimate, but I can say for sure a fix like this is not something we could do same day.  0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Price / time to replace Macbook Pro (2015) Battery? — Micro Center Price / time to replace Macbook Pro (2015) Battery? John_H ✭ October 3 in Power Supplies Looking for information thanks. 0 · Share on FacebookShare on Twitter Comments TSPhillipT admin October 3 Hello @John_H You should be receiving an email from me to get more information regarding this and getting this question answered.   0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Upgrading 2016 Build (1440p/144 Hz). What CPU and GPU to buy? — Micro Center Upgrading 2016 Build (1440p/144 Hz). What CPU and GPU to buy? Marshall ✭ June 15 edited June 15 in Help Choosing Parts I'm looking to continue with a 1440p/144 Hz gaming rig, but with better performance. If upgrading my CPU and GPU, should I also purchase a new motherboard (+ a new power supply, etc.)? My current build has an Intel i5 6600k cpu, MSI GTX 1070 GPU and Asus Z170 PRO GAMING ATX LGA1151 motherboard. Full specs here: https://pcpartpicker.com/b/2Xmqqs 0 · Share on FacebookShare on Twitter Comments TSTonyV admin June 16 If you purchase a new CPU, you'll need to purchase a new motherboard with it. The latest Intel processors are not compatible with the Z170 boards unfortunately.  What kind of budget do you have in mind?  For 1440p gaming you'll be pretty more resources on your GPU. Depending on what games you're playing, my recommendation would vary a bit but in general you'll want to look at mid-high range or high end GPUs, e.g. 2060 Super, RX 5700/5700XT, 2070 Super, etc... For the CPU, honestly even some of the budget options we have now would be an upgrade, like the Ryzen 3 3300X, but personally I'd look at either the Ryzen 5 3600 for a great value option or the i5-10600k for the best "all around gaming" CPU.  0 · Share on FacebookShare on Twitter Marshall ✭ June 16 TSTonyV said: If you purchase a new CPU, you'll need to purchase a new motherboard with it. The latest Intel processors are not compatible with the Z170 boards unfortunately.  What kind of budget do you have in mind?  For 1440p gaming you'll be pretty more resources on your GPU. Depending on what games you're playing, my recommendation would vary a bit but in general you'll want to look at mid-high range or high end GPUs, e.g. 2060 Super, RX 5700/5700XT, 2070 Super, etc... For the CPU, honestly even some of the budget options we have now would be an upgrade, like the Ryzen 3 3300X, but personally I'd look at either the Ryzen 5 3600 for a great value option or the i5-10600k for the best "all around gaming" CPU.  I don't have any interest in streaming, and my budget is flexible. So likely the i5-10600k CPU and 2070 GPU or higher. Will I need to purchase new, compatible RAM? Would I be able to sell any of my components to MicroCenter (GPU, CPU or Motherboard)? 0 · Share on FacebookShare on Twitter TSMichaelB admin June 16 edited June 16 Marshall said: TSTonyV said: If you purchase a new CPU, you'll need to purchase a new motherboard with it. The latest Intel processors are not compatible with the Z170 boards unfortunately.  What kind of budget do you have in mind?  For 1440p gaming you'll be pretty more resources on your GPU. Depending on what games you're playing, my recommendation would vary a bit but in general you'll want to look at mid-high range or high end GPUs, e.g. 2060 Super, RX 5700/5700XT, 2070 Super, etc... For the CPU, honestly even some of the budget options we have now would be an upgrade, like the Ryzen 3 3300X, but personally I'd look at either the Ryzen 5 3600 for a great value option or the i5-10600k for the best "all around gaming" CPU.  I don't have any interest in streaming, and my budget is flexible. So likely the i5-10600k CPU and 2070 GPU or higher. Will I need to purchase new, compatible RAM? Would I be able to sell any of my components to MicroCenter (GPU, CPU or Motherboard)? The RAM from your original build is still compatible, albeit it's just clocked a little low. Should still function just fine. As for selling components to Micro Center, unfortunately we do not offer any buyback or trade-in programs. You can try your luck with selling your components on local marketplaces, though I personally like to keep spare components as a backup in case something were to go wrong with my new components and I need something to use while waiting on an RMA or repair. I also like to give my older parts to family members as an upgrade, so you can explore those options as well. I also agree with Tony's advice on using a Ryzen 5 3600 or i5 10600k. Both will handle 1440p 144hz gaming just fine. The one thing I would caution against is the purchase of an RX 5700/5700XT as your Dell S1716DG is a G-Sync monitor, and those GPU's do not support G-Sync. Right now, adaptive sync is probably one of the best features to come to monitors in the past decade so it's definitely going to be important to use a GPU that will allow you to take advantage of this technology. The RTX 2060 Super will honestly handle any competitive title out right now for 144hz 1440p gaming, so that would be my personal recommendation. If you want to play more demanding AAA titles at a higher refresh rate, a 2070 Super would be better, but it starts to reach the point of diminishing returns from a price:performance perspective. I'd advise looking up benchmarks for the games you want to play to see where they stack against one another, and base your purchase decision on those performance metrics. 0 · Share on FacebookShare on Twitter Marshall ✭ June 16 TSMichaelB said: Marshall said: TSTonyV said: If you purchase a new CPU, you'll need to purchase a new motherboard with it. The latest Intel processors are not compatible with the Z170 boards unfortunately.  What kind of budget do you have in mind?  For 1440p gaming you'll be pretty more resources on your GPU. Depending on what games you're playing, my recommendation would vary a bit but in general you'll want to look at mid-high range or high end GPUs, e.g. 2060 Super, RX 5700/5700XT, 2070 Super, etc... For the CPU, honestly even some of the budget options we have now would be an upgrade, like the Ryzen 3 3300X, but personally I'd look at either the Ryzen 5 3600 for a great value option or the i5-10600k for the best "all around gaming" CPU.  I don't have any interest in streaming, and my budget is flexible. So likely the i5-10600k CPU and 2070 GPU or higher. Will I need to purchase new, compatible RAM? Would I be able to sell any of my components to MicroCenter (GPU, CPU or Motherboard)? The RAM from your original build is still compatible, albeit it's just clocked a little low. Should still function just fine. As for selling components to Micro Center, unfortunately we do not offer any buyback or trade-in programs. You can try your luck with selling your components on local marketplaces, though I personally like to keep spare components as a backup in case something were to go wrong with my new components and I need something to use while waiting on an RMA or repair. I also like to give my older parts to family members as an upgrade, so you can explore those options as well. I also agree with Tony's advice on using a Ryzen 5 3600 or i5 10600k. Both will handle 1440p 144hz gaming just fine. The one thing I would caution against is the purchase of an RX 5700/5700XT as your Dell S1716DG is a G-Sync monitor, and those GPU's do not support G-Sync. Right now, adaptive sync is probably one of the best features to come to monitors in the past decade so it's definitely going to be important to use a GPU that will allow you to take advantage of this technology. The RTX 2060 Super will honestly handle any competitive title out right now for 144hz 1440p gaming, so that would be my personal recommendation. If you want to play more demanding AAA titles at a higher refresh rate, a 2070 Super would be better, but it starts to reach the point of diminishing returns from a price:performance perspective. I'd advise looking up benchmarks for the games you want to play to see where they stack against one another, and base your purchase decision on those performance metrics. Thank you for the insight and reminder-- I will stick with a NVIDIA GPU + Gysync monitor. Sounds like i5-10600k CPU and RTX 2070 GPU is the way to go. Any recommendations for an updated motherboard and power supply? 0 · Share on FacebookShare on Twitter TSTonyV admin June 16 edited June 16 There are quite a few Z490 option out there, so it depends on what you really want to spend and what kind of features you want. I've heard good things about the MSI Z490-A Pro and Z490 Tomahawk, and I've generally been a fan of MSI products in the past personally speaking.  Gamers Nexus did a good Z490 motherboard overview here: https://www.youtube.com/watch?v=0iLS3poPn8o As for power supply, EVGA Supernova and Seasonic FOCUS series power supplies are pretty much always quality. I personally have a Corsair RMX750 which has lasted me for several years as well.  1 · Share on FacebookShare on Twitter Marshall ✭ June 17 TSTonyV said: There are quite a few Z490 option out there, so it depends on what you really want to spend and what kind of features you want. I've heard good things about the MSI Z490-A Pro and Z490 Tomahawk, and I've generally been a fan of MSI products in the past personally speaking.  Gamers Nexus did a good Z490 motherboard overview here: https://www.youtube.com/watch?v=0iLS3poPn8o As for power supply, EVGA Supernova and Seasonic FOCUS series power supplies are pretty much always quality. I personally have a Corsair RMX750 which has lasted me for several years as well.  Before making the jump to replace the CPU and motherboard-- would I be able to start with just the RTX 2070 GPU, or will this cause bottlenecking issues with my current i5-6600k? 0 · Share on FacebookShare on Twitter TSMichaelB admin June 17 Marshall said: TSTonyV said: There are quite a few Z490 option out there, so it depends on what you really want to spend and what kind of features you want. I've heard good things about the MSI Z490-A Pro and Z490 Tomahawk, and I've generally been a fan of MSI products in the past personally speaking.  Gamers Nexus did a good Z490 motherboard overview here: https://www.youtube.com/watch?v=0iLS3poPn8o As for power supply, EVGA Supernova and Seasonic FOCUS series power supplies are pretty much always quality. I personally have a Corsair RMX750 which has lasted me for several years as well.  Before making the jump to replace the CPU and motherboard-- would I be able to start with just the RTX 2070 GPU, or will this cause bottlenecking issues with my current i5-6600k? It would depend on the game and framerate you are trying to achieve. As you move to higher resolutions such as 1440p, the performance impact shifts from the CPU to the GPU. This is especially true when you look at 4K gaming. With that being said, your CPU is still responsible for the drawcalls that it feeds your GPU, so if you plan to push higher refresh rates, even at a higher resolution, your CPU will still need to do some heavy lifting. For competitive titles like Overwatch, Fortnite, League of Legends, CS:GO, etc you'll be perfectly fine with a 6600k at 1440p and shouldn't bottleneck the 2070 when factoring in your 144hz refresh rate. Those titles typically only require a couple fast threads and don't scale all that well with higher thread counts. Now for AAA titles that require more processing threads, you will absolutely be dealing with a bottleneck, and it won't be an extremely smooth gaming experience due to the larger dips in framerate, even with G-Sync. If you plan on playing the newest AAA titles, then the 10600k will definitely be a huge upgrade there.  If your choice is between buying a new GPU right now or a new platform, I'd personally lean towards the new platform as your GTX 1070 is still a solid graphics card and will still do well at 1440p 144hz gaming, especially when you factor in G-Sync. The RTX 2070 Super will definitely give you a boost in framerates and allow you to crank up some of the graphical settings, but it won't be as dramatic of an improvement in my opinion. Sure, you get features like Raytracing, but right now Raytracing isn't in the best place in regards to FPS performance when enabled, so it kind of defeats the purpose of upgrading CPU's if you are bottlenecked by RT cores. I hope this makes sense. 1 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article MacBook Pro 15 inch Late 2013 Battery Replacement — Micro Center MacBook Pro 15 inch Late 2013 Battery Replacement Jace ✭ May 12 in Customer Service Questions Hi, I want to check and see if you guys carry a battery for MacBook Pro 15 inch Late 2013 and are able to install it if I visit the Houston store. Thank you 0 · Share on FacebookShare on Twitter Comments TSTonyV admin May 13 Hello @Jace! Welcome to the Community.  It looks like we don't carry those batteries on the shelf, but the service desk can probably source a replacement directly from Apple. We are an Apple Service Provider 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article How to reinstall Microsoft Office 2013 or newer (including Office 365) — Micro Center How to reinstall Microsoft Office 2013 or newer (including Office 365) Ian admin May 8 edited July 28 in Windows For one reason or another, you may find yourself needing to install Microsoft Office for a second (or third or fourth) time. It used to be that you had to track down your original CD, and re-enter the 25 character activation code to install again. And if you lost your code, or had used it too many times, you had to buy it again. But now Microsoft tracks your software licenses using a Microsoft live account. This newer system allows you to easily reinstall your product as many times as needed, and it automatically handles disabling older installs. To reinstall Office, just follow the directions below: 1.   Open a web browser and go to https://account.microsoft.com 2.   Sign into the Microsoft account you registered your copy of Office to. 3.   Select Services & Subscriptions at the top of the window 4.   This page shows all your registered Office products. Locate the product you want to reinstall and click the Install button. 5.   A pop-up frame will give you the option to Cancel or Install. You can also select “Other Options” if you need to download in a different language or specifically select 32- or 64-bit. 6.   A file download will begin. Depending on your browser you will have the option to Save or Run the file. If saving, run the file after the download completes. 7.   Select Yes to allow the program to make changes to your computer. 8.   The installer will download and install your copy of Office. 9.   Once the installation has finished, check that Office is signed into your account by opening any Office program. Select File at the top left, then Account at the bottom. If you see a Sign in button, click it and sign into your Microsoft account. Related Articles: How to Check What Version of Office You Have How to repair Office 2019 or Office 365 How to sign in to Microsoft Office with an existing Microsoft Account 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article I need to add memory to my Power Spec I bought in 2014. What to by, and how to install? — Micro Center I need to add memory to my Power Spec I bought in 2014. What to by, and how to install? Akcamay ✭ April 28 in PowerSpec My  Powerspec PC INFO Device Speifications Device Name:     CurtisAMay-PC Processor:           Intel(R) Core(TM) i3-4340 CPU @ 3.60GHz 3.60GHz Graphics:            Intel(R) HD Graphics 4600 Installed RAM:  4.00 GB (3.83 GB usable) Device ID:          F7193C75-337F-44BE-A446-4A125F371E44 Product ID:         00330 80000 00000 AA039 System Type:      64-bit operating system - x64 based processor Pen & Touch:  No pen and touch is available for this display   Windows Specifications Edition:               Windows 10 Pro Version:              1909 Installed On:       2/22/2020 OS Build:            18363.778   Support Manufacturer:     Micro Electronics Inc. 0 · Share on FacebookShare on Twitter Answers TSMichaelB admin April 29 Welcome to the forum, Akcamay! I was able to locate the model of your PowerSpec using your email, looks to be the PowerSpec B359. The motherboard in that system supports up to 16GB of memory. If you want to go with 16GB, you'll need two 8GB DDR3 1600mhz DIMM's. The most economical option we carry would be to get two of these: https://www.microcenter.com/product/509756/neo-forza-encke-8gb-(1-x-8gb)-ddr3-1600-pc3-12800-cl11-single-channel-desktop-memory-module-nmud380d8116cc1---gold. If you want to go with 8GB, you can buy one of the 8GB DIMM's for $29.99. Unfortunately we no longer carry the exact memory that is already installed in your system and we do not recommend mixing & matching different brands/speeds, so upgrading will require replacing the memory that is currently installed in order guarantee stability. As for how to install the memory, the process is pretty straight forward. HowToGeek has a really great article on the process: https://www.howtogeek.com/346541/how-to-upgrade-or-replace-your-pcs-ram/. Alternatively, you can find plenty of videos online that demonstrate the process. The big thing to remember is that you have to line up the notch on the memory module with the notch on the motherboards DIMM slot. After that, simply press the tabs and insert the memory downward, making sure the clips click into place. If you need any assistance, let us know. 0 · Share on FacebookShare on Twitter Leave a Comment BoldItalicStrikethroughOrdered listUnordered list Format Heading 1Heading 2 QuoteCodeSpoiler Emoji Url Image Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights Drop image/file Home • PowerSpecComment As ... Community Article MacBook Pro 2017 and latest update question OS catalina 10.15.5 — Micro Center MacBook Pro 2017 and latest update question OS catalina 10.15.5 JKahn ✭ June 3 in Apple have the security bugs that Forbes discussed been fixed? https://www.forbes.com/sites/ewanspence/2020/05/27/apple-macos-10155-release-battery-security-macbook-macbook-pro-macbook-air-update/#514fe080417a 0 · Share on FacebookShare on Twitter Comments TSMikeW admin June 7 It looks like the vulnerability referenced was patched on 6/1: https://support.apple.com/en-us/HT211215 You can reference the CVE ID from the Forbes article: CVE-2020-9859: unc0ver 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article In 2012 I bought a Dell desktop computer with 2 ASUS Monitors there can't upload Windows 10 — Micro Center In 2012 I bought a Dell desktop computer with 2 ASUS Monitors there can't upload Windows 10 Donna ✭ June 23 in Technical Support Questions In 2012 I bought a Dell Alienware desktop computer with 2 ASUS Monitors can't upload Windows 10. How is the best way to update my system? Can I just get a new box and still use my monitors? What is my best option. I run a small real estate business off of it. 0 · Share on FacebookShare on Twitter Answers TSTonyV admin June 23 Yes, you can re-use your monitors if you were to get a new computer.  As for your Alienware, do you have the model number or do you know the specs for the system? Even if Windows 10 isn't officially supported by Dell on it, you may still be able to install it and have it work, there could just be potential compatibility issues.  0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Processor swap — Micro Center Processor swap Braydenmabry8 ✭ June 22 in Customer Service Questions If I come in and buy a processor, can micro center swap out the processor for me? Cause idk how. And if so I’m what time frame? 0 · Share on FacebookShare on Twitter Comments TSTonyV admin June 22 Yes, we can do CPU installation/swaps. CPU installation is typically $79.99 for labor, time frame is going to vary depending on how busy the service desk is when you come in. If you come in early and they're not really busy, we may be able to do it same-day, but with how things have been lately I would anticipate needing to leave it with us temporarily and come back at a later date. A lot of our stores have been incredibly busy.  1 · Share on FacebookShare on Twitter Braydenmabry8 ✭ June 22 TSTonyV said: Yes, we can do CPU installation/swaps. CPU installation is typically $79.99 for labor, time frame is going to vary depending on how busy the service desk is when you come in. If you come in early and they're not really busy, we may be able to do it same-day, but with how things have been lately I would anticipate needing to leave it with us temporarily and come back at a later date. A lot of our stores have been incredibly busy.  Thank you!!!  0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Intel Switch - Micro Center Build — Micro Center Intel Switch - Micro Center Build System admin November 2019 edited November 2019 in Your Completed Builds Intel Switch - Micro Center Build Customer wanted us to move the graphics card as well as the storage devices over to the new build. They're expecting a better performing PC than their last prebuilt computer. Read the full story here 0 · Share on FacebookShare on Twitter Comments Anon ✭ November 2019 edited November 2019 0 · Share on FacebookShare on Twitter Phoenix ✭ November 2019 If the CPU is the only thing being changed in the system then there would not be any big change in performance. Also what are the specs? 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Cherry Red MX Switches — Micro Center Cherry Red MX Switches JMack ✭ May 4 in Customer Service Questions Does Micro Center repair individual cherry red mx switches... the e and s on my corsair k70 rgb are sticking. Would love if I could take it there to get it fixed, really not trying to desolder and solder the switches myself. 0 · Share on FacebookShare on Twitter Comments TSTonyV admin May 4 Hello @JMack! Welcome to the Community.  Unfortunately we don't do individual switch repairs like that. If the keyboard was purchased from us and you purchased a replacement plan on it that's still valid, we could do a replacement on the unit. Otherwise, you may want to try contacting Corsair.  0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Acer Swift 3 - black screen — Micro Center Acer Swift 3 - black screen Qtowens ✭ April 21 edited April 21 in Technical Support Questions Hello, Just recently purchased an Acer Swift 3 laptop. I like the laptop, except for the “ black screen” that happens occasionally. Happened last two times during Zoom video conferences and had to be shutdown and restarted. Online discussions I’ve seen only talk about possible work arounds, not what is actually causing the “black screen”, any help is appreciated in advance... 0 · Share on FacebookShare on Twitter Comments TSPhillipT admin April 21 Hello @Qtowens Welcome to the Micro Center Community! When your laptop blackscreens, is it permanent or does the blackscreen just flash for a bit and goes away?   0 · Share on FacebookShare on Twitter Qtowens ✭ April 21 Hi there, thanks for responding. No, it does not flash and then come back on. It stays black and has to be restarted by holding down the power button for 10 seconds. 0 · Share on FacebookShare on Twitter TSMichaelB admin April 22 That is certainly curious. There are several potential culprits that can cause a screen to blackout and stay that way. To rule out which ones are potential issues, I'll need a little more info. When the screen goes black during your meetings, can you still hear audio? If you can still hear audio, it means the system hasn't crashed or halted, so it's likely driver related. To that effect, we can try a new graphics driver: https://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_25.20.100.7101_W10x64_A.zip?acerid=637051762806057658&Step1=ULTRA-THIN&Step2=SWIFT&Step3=SF314-57&OS=ALL&LC=en&BC=ACER&SC=PA_6. Also, if you can still hear audio when it goes black, can you try plugging into an external monitor or television? I am curious to see the status of the Intel HD graphics in device manager when this occurs.  0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article PC Spec Swap to a different PC — Micro Center PC Spec Swap to a different PC Kyan ✭ October 31 in Customer Service Questions So i'm trying to figure out if I can swap all the GPU, CPU, and etc into a different PC. I have a ROG G20AJ. I have done 1 upgrade with the GPU. Upgraded from a 760 to a Nvidia 2070 Super. But there's a problem. It seems to be overheating with every single game other than CSGO, and lower graphic games. I can't run Cold War Black Ops, No Man's Sky, and Phasmophobia without my pc crashing and turning off the monitor. I'm trying to see if I can just almost fully get another pc but still like the specs on mine. Thank you, Kyan 0 · Share on FacebookShare on Twitter Comments TSPhillipT admin October 31 Hello @Kyan Thank you for posting on the Micro Center Community!  Taking a look at this PC, the motherboard is pretty similar to a laptop and it looks to be a proprietary form rather than a normal sized motherboard.  The motherboard that would fit that processor (assuming it's not soldered in) is also not in production since it is a 4th Gen Intel Processor and requires an outdated motherboard for it to fit.  Since most of the parts for the PC are similar to a laptop-esque build, you are going to have troubles trying to move hardware out of this build and putting them into another build.   0 · Share on FacebookShare on Twitter Kyan ✭ October 31 So could I go to Micro Center and they could do it for me? If not would just buying a whole new pc be better... 0 · Share on FacebookShare on Twitter TSPhillipT admin October 31 We would be unable to move it to a new case due to the proprietary form factor.  It would require heavy modding of a case to fit it and that is something we do not do.  I think buying a prebuild PowerSpec B class is the best option.  It doesn't have a graphics card but you do have one you can use, so you can put it in.  All the parts used are standard parts as well so upgrading in the future is easier.  I think something like this would be a great pairing with your 2070 Super 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Can I swap out Video Card on G464? — Micro Center Can I swap out Video Card on G464? Ceazy ✭ May 20 edited May 20 in Customer Service Questions Just recently purchased A Powerspec G464, having graphics card issues, rather not return the PC, but rather swap out graphics card with an Nvidia card if possible. Do you think this would be a problem? 0 · Share on FacebookShare on Twitter Comments TSMichaelB admin May 20 Welcome to the forum, @Ceazy. Unfortunately we wouldn't be able to swap the GPU from a Radeon RX5700 XT to an Nvidia graphics card of equivalent speed. Warranty support would only cover replacing the defective component with the exact same kind of GPU.  If you prefer Nvidia GPU's with AMD processors, the closest performing system we would carry would be the PowerSpec G706. Keep in mind that this system comes with an 8 core 3700X, not a 12 core 3900X like the one configured in your G464 and comes with half of the memory. The plus side is that the G706 is $300 cheaper than the G464, so if you wanted to upgrade with the remaining difference in price, you'd have some spare budget left to do so. If you'd like assistance to troubleshoot your graphics card issues, I'd be happy to help with that as well. 0 · Share on FacebookShare on Twitter Ceazy ✭ May 20 TSMichaelB said: Welcome to the forum, @Ceazy. Unfortunately we wouldn't be able to swap the GPU from a Radeon RX5700 XT to an Nvidia graphics card of equivalent speed. Warranty support would only cover replacing the defective component with the exact same kind of GPU.  If you prefer Nvidia GPU's with AMD processors, the closest performing system we would carry would be the PowerSpec G706. Keep in mind that this system comes with an 8 core 3700X, not a 12 core 3900X like the one configured in your G464 and comes with half of the memory. The plus side is that the G706 is $300 cheaper than the G464, so if you wanted to upgrade with the remaining difference in price, you'd have some spare budget left to do so. If you'd like assistance to troubleshoot your graphics card issues, I'd be happy to help with that as well. Thanks, im not currently in front of my PC at the time but, im having A black screen upon reboot and When the monitor sleeps it loses connectivity with the PC. I guess I could try and turn off the sleep for the monitor but that doesnt fix my reboot issue. I have to manually unplug then plug the hdmi cable in several times before it will recognize the monitor and show something on the display. I have updated the drivers by first clearing out the old ones. I also updated the BIOS and chipset. Not sure if its amd software issue or amd hardware issue, it seems to be a widespread issue. Do you know of any fixes? 0 · Share on FacebookShare on Twitter TSMichaelB admin May 20 Ceazy said: TSMichaelB said: Welcome to the forum, @Ceazy. Unfortunately we wouldn't be able to swap the GPU from a Radeon RX5700 XT to an Nvidia graphics card of equivalent speed. Warranty support would only cover replacing the defective component with the exact same kind of GPU.  If you prefer Nvidia GPU's with AMD processors, the closest performing system we would carry would be the PowerSpec G706. Keep in mind that this system comes with an 8 core 3700X, not a 12 core 3900X like the one configured in your G464 and comes with half of the memory. The plus side is that the G706 is $300 cheaper than the G464, so if you wanted to upgrade with the remaining difference in price, you'd have some spare budget left to do so. If you'd like assistance to troubleshoot your graphics card issues, I'd be happy to help with that as well. Thanks, im not currently in front of my PC at the time but, im having A black screen upon reboot and When the monitor sleeps it loses connectivity with the PC. I guess I could try and turn off the sleep for the monitor but that doesnt fix my reboot issue. I have to manually unplug then plug the hdmi cable in several times before it will recognize the monitor and show something on the display. I have updated the drivers by first clearing out the old ones. I also updated the BIOS and chipset. Not sure if its amd software issue or amd hardware issue, it seems to be a widespread issue. Do you know of any fixes? This is certainly an odd one. Any solutions I can offer will depend on whether or not we can narrow down the issue. You've already ruled out  graphics drivers which is good as they are heavily ingrained in the sleep functionality of the system, so we shouldn't have to explore drivers any further. The BIOS update should have ruled out any weird C state issues if any were present, so I doubt we need to investigate any further in that area as well. This really only leaves a few options left. Those options being that Windows itself is having issues waking from sleep, the GPU itself is at fault, or the monitor is having EDID issues and is unable to wake from your video input when requested. If the culprit is Windows itself, this is pretty easy to fix with a clean installation of Windows. Simply follow this guide to address the issue: https://www.microcenter.com/tech_center/article/11085/how-to-perform-a-clean-installation-of-windows-10. If the culprit is the video card itself, we can try reseating it or even installing it in a different PCIe slot, but if it turns out to be a hardware issue, the card will need to be replaced.  If it turns out to be an EDID issue with your monitor, this can be a nightmare to address. It requires editing EDID information to fix any corruption that may have occurred. This is also extremely rare, so I am doubtful that this is the issue. You can always try a different monitor or even a television to rule this out, as if the issue persists with any other monitor you'll know it's not your monitor itself. If using another monitor resolves the issue, try a different cable just to be safe. If that doesn't fix it, I would advise returning or RMA'ing the monitor as it's going to be much easier than trying to fix EDID corruption. If you do find yourself at your PC later, check the event viewer after you experience this sleep issue. Look for anything occurring under Windows Logs > System around the time of the issue and let us know what you see. It might help us narrow down the issue as well. 0 · Share on FacebookShare on Twitter Ceazy ✭ May 20 TSMichaelB said: Ceazy said: TSMichaelB said: Welcome to the forum, @Ceazy. Unfortunately we wouldn't be able to swap the GPU from a Radeon RX5700 XT to an Nvidia graphics card of equivalent speed. Warranty support would only cover replacing the defective component with the exact same kind of GPU.  If you prefer Nvidia GPU's with AMD processors, the closest performing system we would carry would be the PowerSpec G706. Keep in mind that this system comes with an 8 core 3700X, not a 12 core 3900X like the one configured in your G464 and comes with half of the memory. The plus side is that the G706 is $300 cheaper than the G464, so if you wanted to upgrade with the remaining difference in price, you'd have some spare budget left to do so. If you'd like assistance to troubleshoot your graphics card issues, I'd be happy to help with that as well. Thanks, im not currently in front of my PC at the time but, im having A black screen upon reboot and When the monitor sleeps it loses connectivity with the PC. I guess I could try and turn off the sleep for the monitor but that doesnt fix my reboot issue. I have to manually unplug then plug the hdmi cable in several times before it will recognize the monitor and show something on the display. I have updated the drivers by first clearing out the old ones. I also updated the BIOS and chipset. Not sure if its amd software issue or amd hardware issue, it seems to be a widespread issue. Do you know of any fixes? This is certainly an odd one. Any solutions I can offer will depend on whether or not we can narrow down the issue. You've already ruled out  graphics drivers which is good as they are heavily ingrained in the sleep functionality of the system, so we shouldn't have to explore drivers any further. The BIOS update should have ruled out any weird C state issues if any were present, so I doubt we need to investigate any further in that area as well. This really only leaves a few options left. Those options being that Windows itself is having issues waking from sleep, the GPU itself is at fault, or the monitor is having EDID issues and is unable to wake from your video input when requested. If the culprit is Windows itself, this is pretty easy to fix with a clean installation of Windows. Simply follow this guide to address the issue: https://www.microcenter.com/tech_center/article/11085/how-to-perform-a-clean-installation-of-windows-10. If the culprit is the video card itself, we can try reseating it or even installing it in a different PCIe slot, but if it turns out to be a hardware issue, the card will need to be replaced.  If it turns out to be an EDID issue with your monitor, this can be a nightmare to address. It requires editing EDID information to fix any corruption that may have occurred. This is also extremely rare, so I am doubtful that this is the issue. You can always try a different monitor or even a television to rule this out, as if the issue persists with any other monitor you'll know it's not your monitor itself. If using another monitor resolves the issue, try a different cable just to be safe. If that doesn't fix it, I would advise returning or RMA'ing the monitor as it's going to be much easier than trying to fix EDID corruption. If you do find yourself at your PC later, check the event viewer after you experience this sleep issue. Look for anything occurring under Windows Logs > System around the time of the issue and let us know what you see. It might help us narrow down the issue as well. Thanks will try this later when i get off work. 0 · Share on FacebookShare on Twitter Ceazy ✭ May 21 TSMichaelB said: Ceazy said: TSMichaelB said: Welcome to the forum, @Ceazy. Unfortunately we wouldn't be able to swap the GPU from a Radeon RX5700 XT to an Nvidia graphics card of equivalent speed. Warranty support would only cover replacing the defective component with the exact same kind of GPU.  If you prefer Nvidia GPU's with AMD processors, the closest performing system we would carry would be the PowerSpec G706. Keep in mind that this system comes with an 8 core 3700X, not a 12 core 3900X like the one configured in your G464 and comes with half of the memory. The plus side is that the G706 is $300 cheaper than the G464, so if you wanted to upgrade with the remaining difference in price, you'd have some spare budget left to do so. If you'd like assistance to troubleshoot your graphics card issues, I'd be happy to help with that as well. Thanks, im not currently in front of my PC at the time but, im having A black screen upon reboot and When the monitor sleeps it loses connectivity with the PC. I guess I could try and turn off the sleep for the monitor but that doesnt fix my reboot issue. I have to manually unplug then plug the hdmi cable in several times before it will recognize the monitor and show something on the display. I have updated the drivers by first clearing out the old ones. I also updated the BIOS and chipset. Not sure if its amd software issue or amd hardware issue, it seems to be a widespread issue. Do you know of any fixes? This is certainly an odd one. Any solutions I can offer will depend on whether or not we can narrow down the issue. You've already ruled out  graphics drivers which is good as they are heavily ingrained in the sleep functionality of the system, so we shouldn't have to explore drivers any further. The BIOS update should have ruled out any weird C state issues if any were present, so I doubt we need to investigate any further in that area as well. This really only leaves a few options left. Those options being that Windows itself is having issues waking from sleep, the GPU itself is at fault, or the monitor is having EDID issues and is unable to wake from your video input when requested. If the culprit is Windows itself, this is pretty easy to fix with a clean installation of Windows. Simply follow this guide to address the issue: https://www.microcenter.com/tech_center/article/11085/how-to-perform-a-clean-installation-of-windows-10. If the culprit is the video card itself, we can try reseating it or even installing it in a different PCIe slot, but if it turns out to be a hardware issue, the card will need to be replaced.  If it turns out to be an EDID issue with your monitor, this can be a nightmare to address. It requires editing EDID information to fix any corruption that may have occurred. This is also extremely rare, so I am doubtful that this is the issue. You can always try a different monitor or even a television to rule this out, as if the issue persists with any other monitor you'll know it's not your monitor itself. If using another monitor resolves the issue, try a different cable just to be safe. If that doesn't fix it, I would advise returning or RMA'ing the monitor as it's going to be much easier than trying to fix EDID corruption. If you do find yourself at your PC later, check the event viewer after you experience this sleep issue. Look for anything occurring under Windows Logs > System around the time of the issue and let us know what you see. It might help us narrow down the issue as well. Alright tried some things when I got home, verified I had the most up to date graphics driver, changed out the hdmi cord to the mini dp cord, also did the fresh install of Windows and made sure it was up to date. Did a restart and I didnt have a black screen finally, the next test is to wait for it to sleep and see if I can wake it without a black screen. If that happens then when have a winner and I will be happy. 0 · Share on FacebookShare on Twitter Sign In or Register to comment.