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Community Article Wait for e-mail? For how long? — Micro Center Wait for e-mail? For how long? orlandom ✭ May 18 in Customer Service Questions If an item shows as being in-stock and my in-store pick-up reservation is accepted (w/credit card check), how long am I supposed to wait for this e-mail to show up telling me to come in and pick it up? I'm on day #3 and I don't understand why it takes (if I'm lucky) 3 days to mark an item as "sold" and tell me to come in. And a phone call to the store or customer service? Good luck with that. I only found out recently there was a Micro Center close to where I live and this is my firsts experience. I'm not feeling good about this right now, but it's not too late for you to turn it around... 0 · Share on FacebookShare on Twitter Comments TSTonyV admin May 18 Hello @orlandom! Welcome to the Community.  I looked up your email and found a reservation for a Gigaby Z390 Aorus motherboard placed late in the evening on Saturday. The reservation was actually cancelled yesterday morning because the store did not have the item available. You should have received an email then, it's possible it ended up in your spam folder. 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Some build questions regarding power and PCI-e bandwidth — Micro Center Some build questions regarding power and PCI-e bandwidth DifferentShark1 ✭ October 30 in New Members Hi there friends,   My name is Alex, and I am a software engineer working in military avionics. This is just to say I am well versed with computers, and no stranger to tech. The last computer I bought (and still is my daily driver) is a MacBook Air 11".....from 2013. It's been time for an upgrade for quite a while now. For pretty much as long as I can remember I have wanted to build my own computer, and now that is finally an option for me! I've spec'd out all the parts and there are some general questions I have. I know this build might be in the category of over kill, but I have waited TOO LONG for a mid-tier computer. I have built a few computers for work but never for myself, and with the new CPU/GPU from AMD it is finally time.  I hope you guys can help me!!!   Parts List: CPU: Ryzen 9 5950x (I plan on buying this at a MicroCenter location on the drop date. I know there will be a line, but my question is how long? Should I arrive the day before with a tent?! Or will showing up 1-2 hours before the opening time be adequate? @ Tustin location) GPU: Ryzen Rx 6950 xt Motherboard: Mini-ITX, x570 chipset, 1x PCI-e Gen 4x16. (LINK) RAM: 16GBx2 @ 3200Hz Storage: M.2 PCI-e Gen4x4, 1Tb Case: NZXT H1 (Ships with PCI-e Gen3 Riser Card, so I will need to upgrade to Gen4 if I want full capability. BUT SHOULD I EVEN DO THIS? As Jay puts so wonderfully here, would it even matter if I don't use full Gen4 capability?  I also have a question down below regarding the bandwidth.)     So, as you might notice there is no AIO cooler and no PSU in the above list. That is because the NZXT H1 chassis has them both built in (140mm AIO and a 650W SFX-L PSU respectively). This is where my first big question and issue arises. I am determined to make this THE sff build. Yes I know I'm trying to cram a lot of power in tight area. Yes, I know I will almost certainly be battling heat and thermal throttling. I this is a "me problem" and I have some custom solutions I want to try. If anyone is interested when the build is done I may share here again. But back to my original point...the case comes with a 650W psu. I like this because its already integrated in so less work for me, but more importantly I don't have to buy one by its self.   Question #1! Or do I?? According to AMD, the Ryzen 9 5000 series has a TPC of 105W. No problem. AMD's Radeon 6900 series claims to have a power draw of 300W. Also no problem. Making for an estimated total of ~400W. Lets just say the motherboard(~30W), fans/pump(~100W), ram(~5W), storage(~10W)....(am I missing anything else) take up total ~150W (over estimate). This would bring our total power consumption to ~550W. And therefore the integrated 650W PSU in the case will work wonderfully. What is making me question is the fact that on the AMD site, on the 6900 GPU series page, they state "Minimum PSU Recommendation: 850 W". WOW. That is crazy, my general belief is that 850W is going to be WAY OVERKILL for any build. So what’s up? Should I get a larger PSU? If so, I will probably change my case and go a different route.     Question #2! So it’s pretty clear that the new Gen4 PCI-e is a beast. Meaning, the new GPU will not use all, what 200Gb/s? that is available. So my question is will splitting the PCI-e port effect the overall performance? If I wanted to split the port to support a network card and the GPU will it work? If the network card takes only one PCI-e lane, then will the GPU only have access to 15 lanes? will this matter, or since the bandwidth is so high I won't even see a difference? If I don't upgrade to a Gen 4 riser cable and still use the Gen 3 cable included, will that work? I guess there is a lot of unknowns here since this hardware is not even released yet.     But that’s it! Any information or advice about anything would be much appreciated! Thank you for your time and consideration! 1 · Share on FacebookShare on Twitter Comments wrench_bender ✭ November 1 Hey Alex, Wow! That's one heck of a build you're planning. Sounds more lika a HEDT than a mid tier. I wish you the best on it. Would very much appreciate any updates on how it turns out. Greg 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article MOTHERBOARD NOT LIGHTING UP — Micro Center MOTHERBOARD NOT LIGHTING UP Atlfit ✭ June 11 in CPU's, Memory and Motherboards Hello - i just got a PC built by microcenter last weekend and the motherboard isnt/wont light up anymore. the computer turns on and the GPU is lit up but the motherboard doesnt.... should i take it in?  0 · Share on FacebookShare on Twitter Comments Atlfit ✭ June 11 and note: everything appears to be working fine. i played games and stuff but i guess a little concering that the RGB isnt working. maybe im doing something wrong.  0 · Share on FacebookShare on Twitter TSMichaelB admin June 11 Welcome to the forum, @Atlfit. Since the system appears to be functioning correctly, it's possible that the RGB lighting was disabled through the ASUS Aura Sync software or BIOS. Start by making sure you have Aura Sync installed: https://www.asus.com/campaign/aura/global/download.php. From there, launch the application, select Motherboard at the top list of components, then make sure the slider on the right is set to "On". From there, you should be able to adjust the various RGB lighting options. If this doesn't work, let us know, we can explore additional options. 0 · Share on FacebookShare on Twitter Atlfit ✭ June 11 Ok will do I will try that out! It was working When I first bought it and the program I was going through was ICUE buT awesome thank you for all that info. I will be sure to try it and report back! Really appreciate it! 0 · Share on FacebookShare on Twitter Atlfit ✭ June 11 And yes it was an ASUS ROG E WiFi  0 · Share on FacebookShare on Twitter Atlfit ✭ June 12 @TSMichaelB i downloaded that app and its switched to ON but still no RGB. the computer still seems to be running fine weird. anything else i can do? 0 · Share on FacebookShare on Twitter Atlfit ✭ June 12 there is nothing plugged into the RGB header at the top of the  ASUS X570-E ROG Strix Gaming AMD AM4 ATX Motherboard. could that be it? idk why it would work before if nothing was plugged into there 0 · Share on FacebookShare on Twitter TSMichaelB admin June 12 The lighting on the motherboard is integrated and doesn't require anything to be plugged into the RGB headers in order for the integrated lighting to function.  Let's check and make sure everything is configured properly in the system BIOS. Restart your system, tap F2 or DEL to enter the BIOS. From there, press the F4 key to adjust your RGB lighting on or off. You may need to tap it a few times to cycle through the various options. You will want to make sure it's set to "All On", as this will enable both the integrated motherboard lighting as well as lighting to the RGB headers should you plan to use them. Let me know how that goes. 0 · Share on FacebookShare on Twitter Atlfit ✭ June 18 Hey sorry for the long wait - yes it is turned on and I clicked all on just to be sure as well  0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Search — Micro Center Title Author Category (All) Micro Center     Announcements, News & Launches     PC Build Guides     Reviews & Buying Guides The Community Hangout     New Members     Your Completed Builds     Off Topic Customer Support Questions     Customer Service Questions     Sales     Technical Support Questions     Technical Support Articles         Windows         ESET         PowerSpec         Inland         MAINGEAR         Tenda         WinBook         Networking PC Parts and Build-Your-Own PC     Help Choosing Parts     Cases and Cooling     CPU's, Memory and Motherboards     Graphics Cards     Power Supplies     Monitors and Displays     Peripherals Software     Apple     Windows PC Enthusiasts     Business and Work From Home     Content Creators     Gamers Makers     3D Printing     Hobby Boards & Projects     Retro Arcade/Gaming search subcategories search archived Tags What to search Discussions Comments Questions Answers Polls Ideas Articles Date within 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year of Examples: Monday, today, last week, Mar 26, 3/26/04 Search Search [VIDEO] How to renew your ESET for Windows Discussion by AlexS · April 23 · Home › Technical Support Articles › ESET Is it time to renew your ESET? Check out this video from Micro Center Community that shows you the entire process from renewal to activation! https://www.youtube.com/watch?v=oG09Ki6ZdW0 If reading is more your thing, follow the step by step on this article below!… Attention: Do not post your personal information! Discussion by TSTonyV · May 28 · Home › Customer Service Questions This is a quick PSA for all our users: Do not post your personal information! This is a public forum. While there are many Micro Center employees posting here and responding to your questions, anything you post can be seen by anybody else on the page. For the sake of your privacy, please do not post full names, phone… Micro Center's Labor Day Weekend Hours Discussion by Ian · July 3 · Home › Customer Service Questions Yes, Micro Center is open for the holiday weekend! Our hours: Friday, September 4: 10am - 7pm (10am-9pm for Houston, TX ONLY) Saturday, September 5: 10am - 7pm (10am-9pm for Houston, TX ONLY) Sunday, September 6: 11am - 6pm (all store locations) Monday, September 7 (Labor Day): 10am - 6pm (all store locations) (Closed) Logitech G DrLupo Limited Edition Contest Discussion by LandShark · July 30 · Home › Announcements, News & Launches We're teaming up with Logitech G and DrLupo to offer you a chance to win some Limited Edition peripherals! (Image) Logitech G Pro Wireless Gaming Mouse Logitech G Pro Mechanical Gaming Keyboard Logitech G G840 XL Gaming Mouse Pad To be entered in the Logitech G… 69 results Logitech G Pro Wireless Unboxing! Best Wireless Mouse!? Discussion by Err0h · October 27 · Home › Peripherals https://www.youtube.com/watch?v=cmG_vsk-c_I 2 results Is an item in stock? Discussion by AlexS · October 27 · Home › Customer Service Questions Product availability is displayed on our website and is updated every 10 minutes to reflect current inventory for your local store. When you view the product page for an item, current stock should be listed right above the price. If you see 10+ IN STOCK, then there should be sufficient stock prior to your visit. If you see… NVIDIA RTX 3070 Driver Update Discussion by LandShark · October 29 · Home › Graphics Cards NVIDIA just released the new RTX 3070. This means that if you purchased one, you'll need to update your drivers. Here's a link to the driver you'll need to get your new 3070 up and running! https://www.nvidia.com/Download/driverResults.aspx/166374/en-us Here's our guide on how to update your graphics driver!… Some build questions regarding power and PCI-e bandwidth Discussion by DifferentShark1 · October 30 · Home › New Members Hi there friends, My name is Alex, and I am a software engineer working in military avionics. This is just to say I am well versed with computers, and no stranger to tech. The last computer I bought (and still is my daily driver) is a MacBook Air 11".....from 2013. It's been time for an… 2 results How G.Skill is taking over the RAM market. Discussion by AdminsAreToxic · November 4 · Home › CPU's, Memory and Motherboards G.Skill... Of course you've seen that name before while you were looking for memory and then you're like: "Wow, that's a good price!" Then you say that's what you're going with. They're such a good company! Here's how they did it. One day about 6 years ago I think, G.Skill introduced their Ripjaws RAM that was made to be… 7 results Need feedback and possibly help Discussion by euhoji7 · November 16 · Home › Help Choosing Parts Here's my list so far. https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=14f8fd95-0f53-41e5-950a-bcbf69662431 I going for under $700 for my budget 6 results >1000 results «1234567…100» Community Article Automatic Repair couldn't repair your PC — Micro Center Automatic Repair couldn't repair your PC Sanchez ✭ July 5 in Technical Support Questions Laptop - MSI 7th GEN CPU , GTX1050 , 8 RAM I recently reset my PC and once it reboot back to the Welcome screen like it does when you start a new computer. After inputing all the information needed to go to the main home screen and restarting the computer after, it started off with the MSI logo and then at the bottom it said "Preparing Automatic Repair" then "Diagnosing your PC" and then sent me to a blue screen that says, Automatic Repair Automatic Repair couldn't repair your PC Press "Advance options" to try other options to repair your PC or "Shut down" to turn off your PC. Log file: E:\Recovery\WindowsRE\Winre.wim\System32\Logfiles\Srt\SrtTrail.txt I have tried pretty much all the Advance Options it gives me and it won't allow me to do anything. For example when I go to Troubleshoot - Reset this PC, it says "there was a problem reseting your pc." Or Troubleshoot - Startup Settings - Safe Mode, it restarts computer and takes me back to the "Automatic Repair couldn't repair your PC." I don't know what else to do. Any help would be appreciated.  0 · Share on FacebookShare on Twitter Comments TSMikeW admin July 5 Simplest solution here is to create bootable media from this link: https://www.microsoft.com/en-us/software-download/windows10 Then to reinstall windows from that media. Alternatively if you want to repair the install, we'll need some information on what's in that SrtTrail.txt. Go back into recovery and open command line. Make sure you attach a flash drive to the system. We need to see what the volume labels are. Type: diskpart list vol - This should show you the volumes and the volume letters for Recovery and for the flash drive. Recovery should retain E, lets assume the flash drive is G:. Type: exit Now we're back to command prompt. We need to switch to E:. Type: E: cd Recovery\WindowsRE\Winre.wim\System32\Logfiles\Srt\ copy srttrail.txt G: File should be moved to the flash drive. Eject it and upload it here, we'll see what's going on.  1 · Share on FacebookShare on Twitter Sanchez ✭ July 6 TSMikeW said: Simplest solution here is to create bootable media from this link: https://www.microsoft.com/en-us/software-download/windows10 Then to reinstall windows from that media. Alternatively if you want to repair the install, we'll need some information on what's in that SrtTrail.txt. Go back into recovery and open command line. Make sure you attach a flash drive to the system. We need to see what the volume labels are. Type: diskpart list vol - This should show you the volumes and the volume letters for Recovery and for the flash drive. Recovery should retain E, lets assume the flash drive is G:. Type: exit Now we're back to command prompt. We need to switch to E:. Type: E: cd Recovery\WindowsRE\Winre.wim\System32\Logfiles\Srt\ copy srttrail.txt G: File should be moved to the flash drive. Eject it and upload it here, we'll see what's going on.  Okay so I have been trying to find a friend or someone with a Windows computer but I have no luck. Can I download the Windows link on a Mac?  0 · Share on FacebookShare on Twitter TSMikeW admin July 6 Sure, OSX will work fine. Depends on the age of the system and how you want to boot. For MBR use bootcamp assistant to create a bootable flash drive, then extract the contents of the ISO onto it. Main problem with bootcamp assistant is it'll format the drive to FAT32 and the install.wim may be too large for this file system. So you either split it, or use the generated bootcamp files and move them to the flash drive afterwards. If it's a newer board and you're going to want to enabler CSM in the BIOS. For UEFI it has to see the default path, EFI\BOOT\BOOTx64.efi. Just keep in mind the file system needs to be something Windows can read and not Mac OS journaled.  There are a ton of guides online if you search for "Creating Windows 10 bootable media OSX". I'll see if we can't elaborate on this and work on a guide of our own. 1 · Share on FacebookShare on Twitter Sanchez ✭ July 8 Hey there, okay so I was able to download it through a windows computer. Once I boot the usb and went through a few steps, I got stuck on this one shown on the image bellow. I am going to wait till I get a response from you to move ahead. Also, you want me to go through the command line process before doing this or after installing windows? 0 · Share on FacebookShare on Twitter TSMikeW admin July 8 I'm seeing two drives. Looks like a 1TB drive with two partitions. The BigFIles 910GB and the BIOS_RVY 20GB partition. Then you have the second drive, looks like a 120GB SSD with four partitions. System, MSR, Windows and WINRE. This drive has an OS on it. If you're trying to install to the 120GB and you don't want to save any data on it, delete those four partitions then install to the Drive 1 Unallocated Space. 1 · Share on FacebookShare on Twitter Sanchez ✭ July 8 Awesome! It worked! everything is running again! thank you so much for the time and patience! I really appreciate it! Do you still need me to run the command prompt for you? 0 · Share on FacebookShare on Twitter TSMikeW admin July 8 No, you should be good to go. Let us know if you need anything else. 1 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Rate my build — Micro Center Rate my build AugerFam ✭ October 30 in Help Choosing Parts I am building a budget VR PC setup. I am aiming for $690-$760 price range that has graphics and CPU power to run VR with quick to launch OS and Games. This is my first PC build, so let me know how good or bad it is.   https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=d0c45a8d-96cd-4b8d-9b65-b6f0071f8f03 0 · Share on FacebookShare on Twitter Comments AlexS admin October 30 edited October 30 Greetings @AugerFam!  While the 1650 Super will do the trick on most VR titles, be aware that if you start venturing into higher end VR titles such as Half-Life: Alyx, you may want to consider investing in a RTX 2000 series card like a 2060 instead.  But if HL: Alyx isn't the objective, you should be fine with most VR titles that are out.  I did do a build using most of your components and switched some items around.  They are marked in bold. Here's my rendition of your build maintaining the GTX 1650 Super CPU: AMD Ryzen 5 3600 MOBO: MSI B450M PRO-M2 MAX mATX ( -$30 ) RAM: G.Skill - Ripjaws V 16GB (2x8GB) DDR4-3200 Case: Cooler Master - Masterbox Q300L mATX PSU: Thermaltake: Smart Series 600W (I personally have used Thermaltake and never had any issues with their PSUs) GPU: ASUS - GeForce GTX 1650 Super Phoenix OC  SSD: M.2 Crucial P1 1TB SSD (Vast improvement over a SATA 2.5" SSD) Price: $707.92 +tax Shaves off about $20 and you get an M.2 1TB SSD  0 · Share on FacebookShare on Twitter AugerFam ✭ October 31 Thanks @AlexS I appreciate you taking time to look at this for me. That PSU sounds good, I was having a difficult time verifying Thermaltake as a reliable brand so I will definitely switch that out. For the SSD, I knew I wanted it to be quicker in the PCi-e slot, but I didn't realize that the one I picked was SATA. As for the GPU, I think that I would rather start out with the 1650 SUPER and upgrade once the GPU debacle subsides a little bit. HalfLife: Alyx IS in the plans, but it's definitely not a need. I had a question on the Motherboard. For the MSI B450M PRO-M2 MAX it only has 1 PCi-e 3.0 x16 slot. How would both the GPU and SSD fit on that board? Also, I know there is only a ~3% difference in performance between the PCi-e 3.0x16 and 4.0x16, but what difference have you seen between 2.0 and 3.0? What I like that the 550 has 3600 RAM capability and a PCi-e 3.0 and a 4.0 for upgradability. This one is over budget after taxes, but not by much and it makes more sense. https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=4d36b73e-dcb5-4cb4-9100-c5d3deae2eeb 0 · Share on FacebookShare on Twitter LandShark admin November 2 The SSD would actually fit in the M.2 slot of the motherboard, which is separate from the graphics card PCIe slot on the motherboard. The 450 PRO-M2 also supports memory speeds up to 4133MHz. The 550 does support Gen 4 PCIe, however, unless you have a need for Gen 4 SSD speed, (i.g. production heavy workload with storage intensive requirements) I think it's a fairly negligible difference.  However, it's definitely something to consider, and you should choose what you want most. You know what you will be using this build for in the future.  0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article It has been 8+ years since I upgrade this rig — Micro Center It has been 8+ years since I upgrade this rig SCSIraidGURU My basement ✭ October 10 edited October 10 in Help Choosing Parts I am on Windows 7 x64 Pro.   I need to get up to Win 10.   Gigabyte P67A-UD4-B3 with single Intel i7 2600K, 16GB will go into my tape backup server with Windows 7 and VEEAM.   Both are matching Cooler Master Stacker Towers.   The only thing I want to keep in this rig is my SAS RAID controller and 15K SAS drives.    If this board could go to Windows 10, I would upgrade it.    The current processor and ATI 6970 graphics adapter are fine for my needs.   I want to get a new motherboard with PCI-e slots for a decent similar 6970 graphics card,  PCI-e 8x for my SAS RAID controller.   I don't want to break the bank on this upgrade.    A decent Gigabyte board,  Intel I7 processor,  16GB of RAM with capability to get 64GB, a decent replacement graphics adapter for Skyrim SE.   I don't need a highend graphics adapter.   My power supply is 1000W 20A single rail.   It has its own 20A circuit.    0 · Share on FacebookShare on Twitter Comments TSPhillipT admin October 10 Hello @SCSIraidGURU Here is what I came up with that fit your specifications; https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=d510ff47-254b-46ef-bab7-ba70cfeec6a3.  You will need to change your Power Supply as you need a 24 pin from your power supply.   0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article My download speeds are maxing out at 16-17mbps. Is there a way to fix this? — Micro Center My download speeds are maxing out at 16-17mbps. Is there a way to fix this? Morough ✭ September 23 edited September 23 in Technical Support Questions Hello, I recently built my first gaming PC and it is a beast. I am plugged in directly to my modem/router (I have a modem and a router, I have switched between the two and they show similar results). Whenever I test for internet speeds on my PC it maxes out at 16-17mbps. I have switched the medium that allows internet access, the ethernet cables (from cat 5-e, 6, and 8) I've tried wifi and it all shows the same results. So I then thought it was an issue with my drivers. I updated all drivers and nothing. I googled what to do in this situation and I've done the command prompts, the firewall cycling on and off, made sure PnP something or other was disabled. IpV-4 and 6 ( i think im still new to computers and the like ) was turned off or disabled. I even lowered the maximum bandwidth that slows down internet connection ( it was set to 80 percent ) Notable mentions are that I haven't yet purchased Windows 10 home, im waiting until my next paycheck to buy it. My phone on the same internet is showing 150mbps, my laptop is showing around 360mbps and my roommates PC is showing ~600-750mbps. AMD Ryzen 7 3700X RTX 2080 super ASUS ROG STRIX X570-E Gaming (Wi-FI) 36Gb ram 1Tb storage Thank you for you help or input 0 · Share on FacebookShare on Twitter Best Answer TSPhillipT admin September 25 edited September 25 Accepted Answer Have you tried a Winsock Reset?  A guide on how to do this can be found here; https://community.microcenter.com/discussion/2304/how-to-fix-network-connection-issues-in-windows-10  5 · Share on FacebookShare on Twitter Answers BlazerBuddy ✭ September 24 Morough said: Hello, I recently built my first gaming PC and it is a beast. I am plugged in directly to my modem/router (I have a modem and a router, I have switched between the two and they show similar results). Whenever I test for internet speeds on my PC it maxes out at 16-17mbps. I have switched the medium that allows internet access, the ethernet cables (from cat 5-e, 6, and 8) I've tried wifi and it all shows the same results. So I then thought it was an issue with my drivers. I updated all drivers and nothing. I googled what to do in this situation and I've done the command prompts, the firewall cycling on and off, made sure PnP something or other was disabled. IpV-4 and 6 ( i think im still new to computers and the like ) was turned off or disabled. I even lowered the maximum bandwidth that slows down internet connection ( it was set to 80 percent ) Notable mentions are that I haven't yet purchased Windows 10 home, im waiting until my next paycheck to buy it. My phone on the same internet is showing 150mbps, my laptop is showing around 360mbps and my roommates PC is showing ~600-750mbps. AMD Ryzen 7 3700X RTX 2080 super ASUS ROG STRIX X570-E Gaming (Wi-FI) 36Gb ram 1Tb storage Thank you for you help or input If you recently built your gaming pc, why go with a 2080 super?? Nvidia cards are coming out with OP performance. Amd cards are coming out next month. 0 · Share on FacebookShare on Twitter LandShark admin September 24 Would you mind detailing what commands you have run? I noticed your board has WiFi. Have you tried connecting via WiFi to see if there is a difference there? A non-activated version of windows should not affect your network speeds. 0 · Share on FacebookShare on Twitter Morough ✭ September 24 LandShark said: Would you mind detailing what commands you have run? I noticed your board has WiFi. Have you tried connecting via WiFi to see if there is a difference there? A non-activated version of windows should not affect your network speeds. I have tried wifi and it showed the same speeds regardless. And for commands I disabled auto tuning level. Also I lowered QoS package scheduler from 80 to 0.  0 · Share on FacebookShare on Twitter Morough ✭ September 24 BlazerBuddy said: Morough said: Hello, I recently built my first gaming PC and it is a beast. I am plugged in directly to my modem/router (I have a modem and a router, I have switched between the two and they show similar results). Whenever I test for internet speeds on my PC it maxes out at 16-17mbps. I have switched the medium that allows internet access, the ethernet cables (from cat 5-e, 6, and 8) I've tried wifi and it all shows the same results. So I then thought it was an issue with my drivers. I updated all drivers and nothing. I googled what to do in this situation and I've done the command prompts, the firewall cycling on and off, made sure PnP something or other was disabled. IpV-4 and 6 ( i think im still new to computers and the like ) was turned off or disabled. I even lowered the maximum bandwidth that slows down internet connection ( it was set to 80 percent ) Notable mentions are that I haven't yet purchased Windows 10 home, im waiting until my next paycheck to buy it. My phone on the same internet is showing 150mbps, my laptop is showing around 360mbps and my roommates PC is showing ~600-750mbps. AMD Ryzen 7 3700X RTX 2080 super ASUS ROG STRIX X570-E Gaming (Wi-FI) 36Gb ram 1Tb storage Thank you for you help or input If you recently built your gaming pc, why go with a 2080 super?? Nvidia cards are coming out with OP performance. Amd cards are coming out next month. Why not go with a 2080 super? Regardless of when the new gen cards come out the 2080 super is still good. But to answer your question I got a good deal on it 0 · Share on FacebookShare on Twitter TSMikeW admin September 24 @Morough Did you install the ASUS GameFirst V software? This will have a serious negative impact on speed test results. 0 · Share on FacebookShare on Twitter Morough ✭ September 25 At the time of questioning I did have it installed and I just uninstalled it along with overwolf and my internet speeds doubled to 30. So after that i uninstalled all other asus software and didn't see much improvement to ~36 0 · Share on FacebookShare on Twitter Morough ✭ September 26 OMg this worked. Sweet sweet 350mbps it feels so good thanks so much. I had given up on getting anything over 18 mbps 0 · Share on FacebookShare on Twitter TSMikeW admin September 27 @Morough Glad it was something simple, we've seen this quite a bit. To elaborate though, the ASUS GameFirst V is network traffic optimization tool. There's no indication that it actually has a real impact on your actual bandwidth, just that a function of this software does alter the priority and lower the result artificially. 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Rog Ryuo 240 radiator — Micro Center Rog Ryuo 240 radiator mlamanna62_ ✭ September 15 edited September 15 in Cases and Cooling Rog Ryuo 240 radiator ok for an i9 10850k/Rog z490-e gaming board? 0 · Share on FacebookShare on Twitter Answers TSPhillipT admin September 15 Hello @mlamanna62_ That cooler is good for the processor and motherboard.  Just make sure your case can fit the radiator! 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Dropped off laptop 6 weeks ago for service...no call, no return call, no updates — Micro Center Dropped off laptop 6 weeks ago for service...no call, no return call, no updates simkin2004 ✭ June 17 in Customer Service Questions The Marietta store is about a 35-45 minute drive from my house. After standing in line to enter the store, it's about a 60-90 minute investment....just to talk with a service person. Phones are completely unavailable most of the time. When I did manage to get through the phone lines on a Sunday morning THREE WEEKS AGO, I was told that a Service Tech would call me about my computer on Monday and that the OEM part was on back order and they didn't want to use a replacement part. There was no phone call on Monday. There has been no phone calls since then. How can I find out what my options are and/or if my laptop is fixed if you won't answer the phones? 0 · Share on FacebookShare on Twitter Comments TSTonyV admin June 18 Hello @simkin2004! Welcome to the Community.  Was this a Dell laptop you brought in? If so, I was able to find the repair information with your email address. Unfortunately there aren't any recent updates in the notes, so I don't have any details I can provide. I'm going to send you an email follow-up regarding this as I'd like to get your information over to the service desk at the store, please check your email and respond when you have the chance.  1 · Share on FacebookShare on Twitter simkin2004 ✭ June 23 I want to thank you for the prompt return call.  I missed your call today about the service, but will send an e-mail. 0 · Share on FacebookShare on Twitter Ian admin June 23 simkin2004 said: I want to thank you for the prompt return call.  I missed your call today about the service, but will send an e-mail. I do see that email came to us, I have forwarded the information over to service at Marietta. 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Order Cancelled and no refund — Micro Center Order Cancelled and no refund Anu9 ✭ May 16 edited May 16 in Customer Service Questions I have received a message via e-mail that my order was canceled. Yet, I was still charged for the product and no refund was issued. I was wondering if someone can be in contact as soon as possible. I have received an update that the refund will be issued in 5 to 7 days depending on timing and the bank. I will update if the refund was given in the near future. Thank you 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article PSU cables info? — Micro Center PSU cables info? Phat_Nguyen ✭ September 21 in Power Supplies Hi guys, do you guys have any idea about rgb or led or lightning psu cables that good on the market?  0 · Share on FacebookShare on Twitter Comments TSPhillipT admin September 21 Hello @Phat_Nguyen The only ones I know of and can recommend are the Lian Li Strimer sets.  I originally thought they only had a 24-Pin one for the Motherboard however I did just find one for 8-Pin PCIe as well; https://www.microcenter.com/product/620817/lian-li-strimer-plus-8-rgb-8-pin-pci-e-cable 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Monitor black , no bios beeping — Micro Center Monitor black , no bios beeping Klar ✭ April 26 in Technical Support Questions Newly built, AMD Ryzeo 7 3800x,  Asus Rog Strix x570-e, Corsair 32G D4 3200 memory, Corsair RMx750x FM 80+G ATX PSU, motherboard bios upgraded to date.  HDMI port connected with TV. When switched on, fans are running, all lights on board are on, but TV shows No Signal Detected,  and no bios peeping heard.  Any one has any recommendation? 0 · Share on FacebookShare on Twitter Comments TSMikeW admin April 26 Your board has debug LED's on the top right, between the 24 pin ATX and the top of the board. Which LED lit and what color is it? 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Cherry Red MX Switches — Micro Center Cherry Red MX Switches JMack ✭ May 4 in Customer Service Questions Does Micro Center repair individual cherry red mx switches... the e and s on my corsair k70 rgb are sticking. Would love if I could take it there to get it fixed, really not trying to desolder and solder the switches myself. 0 · Share on FacebookShare on Twitter Comments TSTonyV admin May 4 Hello @JMack! Welcome to the Community.  Unfortunately we don't do individual switch repairs like that. If the keyboard was purchased from us and you purchased a replacement plan on it that's still valid, we could do a replacement on the unit. Otherwise, you may want to try contacting Corsair.  0 · Share on FacebookShare on Twitter Sign In or Register to comment. Web Page Contact Us Email Form | Micro Center We make it easy to get answers to your questions - just fill out this form to send your inquiry to our sales team. Community Article D4KSYDE - Micro Center Build — Micro Center D4KSYDE - Micro Center Build System admin September 24 edited September 24 in Your Completed Builds D4KSYDE - Micro Center Build This is my first attempt at a custom liquid cooled loop. A lot of youtube videos, more orders for fittings, and messed up tubes later, D4RKSYDE was born. The name is from both the Darkseid of DC and Dark Side of the Moon album from Pink Floyd (it does Read the full story here 0 · Share on FacebookShare on Twitter Comments pecosROB ✭ September 24 I forgot to add that I bought the case, the Bitspower Sedna front panel pump/distro plate, and many of the cooling parts (including the Bitspower radiator) from MicroCenter! Love you guys! 1 · Share on FacebookShare on Twitter LandShark admin September 25 @pecosROB It's a B-E-A-U-tiful build. Looks amazing. 1 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Network Troubleshooting for macOS — Micro Center Network Troubleshooting for macOS Ian admin April 30 in Technical Support Questions If you're experiencing issues visiting websites that normally work just fine, there are quite a few methods to try to get your Mac back online.  The first thing to check with any internet outage is to reboot your router/modem to make sure they aren't the issue. A simple reboot could fix the problem within a minute. If you are using Ethernet make sure your wire is securely in the back of your computer and router/modem. You can also try another port on the back of your router.  If you are getting an invalid password message when trying to connect wirelessly, remember that wireless passwords are case sensitive. You can typically find default passwords and SSIDs (network names) on the router as well. If the password is still incorrect and you are not sure what it is, you would want to contact your Internet Service Provider for assistance. If those quick tips don't help, there are a variety of methods to try to get the Mac back online: 1.      Confirm other devices are connecting to the same network. If no other device is connecting, contact your internet service provider. 2.      Reboot the Mac first by opening the Apple menu and selecting Restart… from the menu. Do not reopen windows upon logging in. 3.      Reset the DRAM/NVRAM. Shut down the computer. Locate the Option, Command, R and P keys. As soon as you turn on the computer, hold these four keys down immediately after until it boots back up. 4.      Forget the network and reconnect to it. a. Go to the Apple menu and select System Preferences.           b. Open Network.            c. Select the wireless network and then select Advanced…            d. Select the same wireless network and then click on the minus sign below the list to remove it.            e. Close out of the network windows and select the WiFi icon on the top right. Choose your               connection. If it has a lock icon, you will need to enter the network password.  5.      Run Wireless Diagnostics. a. Hold down the Option key and click on the Wireless Icon. Select Open Wireless Diagnostics…           b. The Wireless Diagnostics will open with the Introduction. Click Continue.            c. The wireless diagnostics will perform an initial scan of the network. If nothing is detected, you               have the option to monitor the Wi-Fi connection.            d. Fill in additional information regarding your network. Press Continue.            e. The Wireless Diagnostics will create a diagnostics report. This can take several minutes.            f. Once finished, it’ll give you a summary of the diagnostics that you can review. When you are              finished, click on Done.  6.      If your computer has an Ethernet port available and you are using wireless, use an Ethernet cable. If you have access to the internet again or seeing much improved performance, it is possibly hardware issues with your wireless adapter and service may need to be looked into. 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Need Help Choosing Parts — Micro Center Need Help Choosing Parts PapaJ522 ✭ August 18 in Help Choosing Parts I put this parts list together and am looking for some advice. https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=192be957-bc8d-405d-b76a-57d6d093d901 0 · Share on FacebookShare on Twitter Comments TSMikeW admin August 18 Greetings @PapaJ522 I like pretty much everything here. The RM series power supply from Corsair. The ROG Strix-E, the RAM is spot on for the build. The EVGA GPU is a good choice. What I don't like is your boot drive selection. a SATA drive with QLC NAND? Samsung is a good drive, but you're better off, I'd push for an NVME drive with TLC NAND. It'll be a bit more, probably $130. But we're talking 3,500MB/s read speeds instead of 550MB/s on the drive you selected. 0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article warranty question... — Micro Center warranty question... hcmmike ✭ May 1 in Customer Service Questions since I can't connect with MicroCenter support, I thought I'd throw this question out here...I purchased a Dell Inspiron PC from MC a year ago. I purchased a two year protection plan. I just got an e-mail from Dell asking if I want to pay for another year of Dell's warranty protection.  Should I extend the Dell plan or am I getting the same coverage already from MicroCenter? TIA 0 · Share on FacebookShare on Twitter Comments TSPhillipT admin May 1 Hello @hcmmike!  Welcome to the Micro Center Community! You do not need to extend the Dell manufacturer warranty since our protection plan covers the same things as the Dell plan.  For more information on our protection plans and what they cover, you can find it here; https://www.microcenter.com/site/customer-support/protection-plans/protection-plan-computers-tablets.aspx.   0 · Share on FacebookShare on Twitter Sign In or Register to comment. Community Article Return Policy CPU and Motherboard — Micro Center Return Policy CPU and Motherboard Oskar ✭ October 28 in Customer Service Questions I purchased the ASUS ROG Strix X570-E Gaming motherboard and an AMD Ryzen 9 3900x CPU around two months ago. Everything has been working alright... (the cpu has abnormally high temps with an excellent cooling solution) but for the most part it was fine. Up until yesterday. My motherboard no longer recognizes my m.2 drives, and the computer no longer boots. I have tried all reasonable solutions, and I am at the last step, RMA' ing.  I am past the 15-30 day return period, I have spent almost $1000 on these parts bundled together, and neither are working, and performed under spec. The return policy doesn't seem fair for a situation like this.  0 · Share on FacebookShare on Twitter Comments LandShark admin October 29 Hello @Oskar, please expect an email from me regarding this. 0 · Share on FacebookShare on Twitter Sign In or Register to comment.