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Selecting Headphones and Earbuds

Headphones see daily use in a number of industries and activities. Earbuds specifically have become more prevalent recently because of their many applications ranging from audio listening to professional meetings and remote work. Other devices such as headphones or gaming headsets can also serve multiple purposes for work and leisure. Wireless headphones with microphones can be connected to multiple devices and used to communicate in any setting, from voice calls to in game lobbies.

Many headsets on the market have a wireless version available thanks to Bluetooth technology. Devices such as smartphones, laptops, and tablets can all connect to Bluetooth headphones and give users high quality audio without any pesky wires getting in the way. Bluetooth earbuds specifically are great for remote meetings and work from home situations where you may need to look professional and not use a large headset or microphone. One of the other benefits of Bluetooth headphones is that many devices support Bluetooth connections, so it is common to use a single headset with multiple computers or phones. Business focused features such as sound isolation or background noise reduction can also make headsets ideal for gaming and streaming. Over the ear headphones help to isolate sounds directionally and can give gamers a huge advantage over the competition. Wireless headphones with mics also allow gamers to easily communicate with teammates without the need for complicated setup or audio configuration.

AirPods are massively popular earbuds. When combined with the latest iPhones, they can provide users some of the most intuitive and high quality audio possible. The built in microphone in AirPods also makes them great for voice calls on the go or video calls in loud spaces. Other name brands such as Bose and Sony also offer noise canceling earbuds that work with tons of devices and are perfect for remote meetings or communications. Professional grade headsets such as studio monitor headphones from Audio-Technica take sound to the next level and provide great overall quality. While such high end headsets can come at a premium price, the massive amount of features and enhanced audio quality present in said devices make them favorites among recording artists and other audio based professionals. Top of the line headsets also excel in the modern workplace because of their exceptional stability and consistency.

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Community Article Do you service iPads, iPhones and AirPods? - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Do you service iPads, iPhones and AirPods? - Micro Center

iPhones

Currently, most of our stores can service iPhones in-store. 

The Micro Center locations that can service iPhones are:

  • Westmont, IL
  • St. Louis Park, MN
  • Mayfield Heights, OH
  • Madison Heights, MI
  • St. David's, PA
  • Duluth, GA
  • Paterson, NJ
  • Fairfax, VA
  • Rockville, MD
  • Brentwood, MO
  • Tustin, CA
  • Cambridge, MA
  • Parkville (Towson), MD
  • Dallas, TX
  • Columbus, OH
  • Flushing (Queens), NY
  • Chicago, IL
  • Houston, TX
  • Westbury (Long Island), NY
  • Denver, CO
  • Overland Park, KS

 All locations can facilitate shipping to Apple for service.

 

iPads

We do not service iPads at any Micro Center locations, but we can ship out iPads to Apple for service.

AirPods

We do not service AirPods at any Micro Center locations, but we can ship out AirPods to Apple for service if the AirPods are still under the manufacturer's warranty.

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Community Article Does the no return of headphone policy apply to unopened headphones like the apple airpod max? — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy Does the no return of headphone policy apply to unopened headphones like the apple airpod max? Mithiral67 ✭ January 29 in Store Information and Policy Bought them, got home and right into date night. So no time to try new toy. Fast forward a few hours and surfing the net while watching Netflix’s and found a smoking deal on some closed back Focals. Want to return the AirPods but bit no return sticker on it. Hoping unopened gets a pass 0 · Share on TwitterShare on Facebook Answers Ian admin January 29 Greetings. Yes, this applies to all types of headphones. A manager at your local store may be able to make an exception, but it would be up to management directly in-store. 0 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 251 Consumer Tech 69 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article Airpods — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Airpods Legendary ✭ September 2020 edited June 2021 in General Discussion Do you guys sell just the AirPod charging case ? If you can please get back to me ASAP I lost my charging case  0 · Share on TwitterShare on Facebook Comments TSTonyV admin September 2020 We do sell the wireless charging case, you can view it on our website here: https://www.microcenter.com/product/606639/apple-wireless-charging-case-for-airpods 0 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 252 Consumer Tech 70 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 252 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article Price Matching — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy Price Matching Ramaalzein1 ✭ June 2020 in Store Information and Policy Hi, I bought an IPad Pro 2020 less than two weeks ago and just found out Apple has started their student discount deal which includes free AirPods upon purchase. I was wondering if you guys could do some kind of price match, as they also offer an upgrade to the AirPods Pro for just $90. Otherwise, could I return the iPad instead and just purchase it at Apple?? 0 · Share on TwitterShare on Facebook Comments TSTonyV admin June 2020 Hello @Ramaalzein1! Welcome to the Community.  While we can do price matching, it has some limitations. Things like student discounts, or special bundle deals, are the kinds of things we cannot match to, so in this case we wouldn't be able to match Apple on this deal. iPads have a 15-day return period, so yes, you can return it if you're within that period.  0 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 251 Consumer Tech 69 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article Cool Tech Toys! — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Cool Tech Toys! MC_PrestonL ✭ July 2020 edited June 2021 in General Discussion Hello, What are some cool "Tech Toys" you found on Amazon that you have on your desk/room? 0 · Share on TwitterShare on Facebook Comments Err0h ✭✭✭✭✭ July 2020 I recently purchased an all-in-one wireless charger for my Apple devices. Airpods, Apple Watch, and iPhone.  Super convenient. 0 · Share on TwitterShare on Facebook TSPhillipT admin July 2020 Finna_tv said: I recently purchased an all-in-one wireless charger for my Apple devices. Airpods, Apple Watch, and iPhone.  Super convenient. I need to get one of those, my brother bought me an Apple Watch and I keep forgetting to charge it.  So many things to charge at night and this would be great. I've been really enjoying the dog camera we have, called a Furbo.  Hooks onto WiFi and placed in the house that our dogs frequent.  We can even use the app to talk and send treats out in the case they aren't there.   0 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 252 Consumer Tech 70 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article Protection Plans - Small Devices - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Protection Plans - Small Devices - Micro Center

For VR Headsets, iPods, AirPods, Gaming Consoles, MP3 Players, eReaders and GPS systems

  • Replacement protection plan: starts at the date of purchase of the product and extends up to 2 or 3 years depending on plan purchased. Limited to devices with a purchase price under $500. If the device has a hardware failure (not Accidental Damage related) during the plan timeframe, then the customer can bring the product to the store for evaluation by our Service department (plan does not cover shipping the device to the store for evaluation). If Service deems it unrepairable, then the customer will receive a Micro Center gift card for the original purchase price of the covered product (not including sales tax nor the price of the Replacement Plan). The gift card buys out the plan and can be used towards the purchase of any item in-store (does not have to be the same item that the plan covered).


© Vanilla Foundation Theme 2022 Community Article Return/refund on protection policy? — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy Return/refund on protection policy? mikey59 ✭ October 2021 in Store Information and Policy I bought a pair of airpods on Saturday & I'm not too crazy about them I get the return policy restrictions, due to the covid stuff, but what about the protection plan? Is it refundable or transferable? 0 · Share on TwitterShare on Facebook Answers Ian admin October 2021 https://community.microcenter.com/discussion/9736/return-refund-on-protection-policy Hello, I've sent you an email for further assistance with this. 0 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 251 Consumer Tech 69 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article where's my order — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy where's my order Misheil ✭ November 2020 edited November 2020 in Store Information and Policy Ordered airpods over a week ago and haven't heard anything since. Want to know what's going on EDIT: was mysteriously refunded and ordered elsewhere. Thanks. Receipt as proof of my purchase.  I would still like to know what happened, but treat this as a resolved matter. I'm more satisfied this way. 0 · Share on TwitterShare on Facebook Comments LandShark admin November 2020 Hello @Misheil Please expect an email from me regarding your order. 0 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 251 Consumer Tech 69 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article Price Adjustment — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy Price Adjustment tomv ✭ December 2020 in Store Information and Policy On 12/16, I purchased the following Apple AirPods with Charging Case (2nd Generation) - White SKU: 932897 Condition: New Quantity: 1 Price Each: 119.9900 Total Price: $119.99 Today (12/22) I noticed it's down to $99.99 on your site Please send me the information to start the price match process. thanks 0 · Share on TwitterShare on Facebook Comments TSTDavey admin December 2020 Hello @tomv thanks for posting on the Microcenter Community Forum. We will be sending you an email very shortly asking for your response for information we need from you. Thanks 0 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 252 Consumer Tech 70 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article Bluetooth connection to old TV — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Bluetooth connection to old TV JGO ✭ May 2020 edited June 2021 in General Discussion Does anyone know if Micro Center sales a bluetooth receiver that i could connect to an old TV, Magnavox, which would allow me to connect wireless airpods  to it? 0 · Share on TwitterShare on Facebook Comments TSTonyV admin May 2020 Hello @JGO! Welcome to the Community.  What you're looking for is something called a "bluetooth transmitter."  This product would be an example of what to look for:  https://www.microcenter.com/product/468511/meeaudio-connect-universal-dual-headphone---speaker-bluetooth-audio-transmitter Depending on what audio connections are available on your TV, which one you need to get could vary. This particular transmitter has a 3.5mm connection as well as an optical cable connection. If your TV has those connections, this would work. If your TV has RCA connections, you would need something like this instead:  https://www.microcenter.com/product/507154/aluratek-universal-bluetooth-audio-receiver-and-transmitter  0 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 252 Consumer Tech 70 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article Warranty question — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy Warranty question System test admin December 2021 in Store Information and Policy This discussion was created from comments split from: Warranty question. 0 · Share on TwitterShare on Facebook Comments EzeFam ✭ December 2021 I got the Micro Center Extended warranty on some AirPods and they're in need of being replaced. Is there a cash difference for another pair since its been about 2 years now, or is it a clean swap? 0 · Share on TwitterShare on Facebook Ian admin December 2021 https://community.microcenter.com/discussion/comment/38429#Comment_38429 Greetings. What is the issue you are having with the item? 0 · Share on TwitterShare on Facebook EzeFam ✭ December 2021 As I've been told, one ear has stopped working or something along the lines of an audio issue, so I wanted to know if the warranty I bought for it was still valid, and if so, can I do a clean swap or is there a price difference? 0 · Share on TwitterShare on Facebook Ian admin December 2021 https://community.microcenter.com/discussion/comment/38457#Comment_38457 Hello, I'll need to collect your purchase information to check this, so I will send you an email for further assistance. 0 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 252 Consumer Tech 70 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 252 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Web Page Site Map | Micro Center What's where? Shopping: Help, Policies, Specials, Rebates, Site Tools, Shopping Cart. Email & Newsletters. At The Stores: Store Locations, Store Information/Services, Partners. Community Article B745 Desktop Bluetooth Issue — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Consumer Tech B745 Desktop Bluetooth Issue ZaneS ✭✭ April 4 in Consumer Tech Something happened recently to the Bluetooth on my B745. I had been using my Apple AirPods with it for months with them working flawlessly. All of a sudden the audio quality was horrible. I removed them from Bluetooth and tried to re-add them but they aren't being detected by "Add a device" in the Bluetooth settings. I tried removing the Bluetooth devices in Device Manager and re-adding them. I've tried to update the drivers in Device manager but Windows says they're running the best drivers. Any ideas?????? 0 · Share on TwitterShare on Facebook Comments TSMikeW admin April 4 @ZaneS With the poor quality and the failure to detect the device now, this sounds like a connectivity issue with the Bluetooth module. Lets start at the antenna. Does your WIFI still work properly and detect local networks? 0 · Share on TwitterShare on Facebook ZaneS ✭✭ April 4 I'm very embarrassed about this. If I could have figured out how to delete the post last night I would have. Thanks so much for your response and you nailed it. It was the antenna. I had moved the tower around last weekend as I was rearranging the power strips, etc. under the desk. I disconnected the antenna because I'm on a wired network thinking I didn't need it. As a result of my many Google's on Bluetooth, something triggered me that it might be the antenna. I reconnected it and it fixed it immediately. Working perfectly. Thanks again! 0 · Share on TwitterShare on Facebook Ian admin April 5 https://community.microcenter.com/discussion/comment/41296#Comment_41296 No worries, if you have any other questions please let us know! 0 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 251 Consumer Tech 69 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article Lost Receipt — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy Lost Receipt Otttomann ✭ January 2021 in Store Information and Policy I am looking for 2 receipts, can please someone help? 0 · Share on TwitterShare on Facebook Comments LandShark admin January 2021 Hello @Otttomann I'd be happy to assist, please expect an email from me! 0 · Share on TwitterShare on Facebook SBT_1990 ✭ January 2021 How can I get a copy of a receipt?  0 · Share on TwitterShare on Facebook TS_JosephF admin January 2021 @SBT_1990 We can help you get a copy of your receipt. I have sent you an email about this.  0 · Share on TwitterShare on Facebook Lollyg1234 ✭ February 2021 edited February 2021 Hi. Can I get a copy of my printed receipt for a recent store purchase. I thought the S/N of my WD Nvme Drive was on my email copy of the receipt, but it seems as if that is the Manufacturer's part number. I have installed it already on the ASUS MB I purchased also, using the Asus Heatsink and Thermal Tape, and I really don't wish to pull it out and scrape it off if you can help me. I believe the S/N was printed on the paper receipt, at least I hope that's the case... Order # 191-RE-8276636 Thanks! 0 · Share on TwitterShare on Facebook LandShark admin February 2021 Hello @Lollyg1234 Glad to hear that you were able to find your serial number. Please let us know if we can offer any assistance! 0 · Share on TwitterShare on Facebook ASP ✭ February 2021 Can I get the receipt of a store purchase of Apple Airpods made around April/May 2020? I need the purchase date for warranty purposes. The date Apple has seems incorrect. 0 · Share on TwitterShare on Facebook Lollyg1234 ✭ February 2021 https://community.microcenter.com/discussion/comment/27583#Comment_27583 Hello Landshark... Actually, I edited my post just after you saw it I guess... I could use your help... Please... THX! 0 · Share on TwitterShare on Facebook LandShark admin February 2021 Hi @Lollyg1234 Please check your DM's I've reached out to you directly regarding this matter. Thank you! @ASP Please expect an email from us shortly! 0 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 251 Consumer Tech 69 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article Can I return a product that is defective? - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Can I return a product that is defective? - Micro Center

Absolutely! If you have a product that hasn’t met your satisfaction for any reason or is found defective within the return period, we will provide you a full refund. Just return it to your local Micro Center!

*If you made a purchase online, please refer to our article here: "How do I return a product I ordered online?"

We guarantee your satisfaction with every product we sell in accordance with our return policy. If you are not fully satisfied with your purchase and want to return it, simply bring your undamaged item back to Micro Center with its included accessories, materials, UPC, and packaging within the eligible timeframe and let us help you with a replacement, return or repair if desired. No receipt necessary if you have a Micro Center Insider Account with us.

Return or exchange timeframes

Eligible return or exchange timeframes are from the date of purchase:

15 calendar days

  • Camcorders and projectors
  • Desktop / Notebook computers
  • Digital cameras
  • Motherboards
  • Processors
  • Tablets
  • 3D printers, 3D scanners, and CD/DVD duplicators


30 calendar days

  • All other products


Products not eligible for return

  • Opened software
  • Electronic software downloads
  • Point of Sale Activation Cards that have a dollar value
  • Micro Center Gift Cards (except as required by law)
  • Products with customer-induced damage such as, but not limited to, aerial drones with damage due to pilot error. So let’s be careful out there!
  • VR Headsets, Headphones, including Airpods, Earbuds and Over-the-Ear Products (COVID-19 Safety Measure)
  • Microphones (COVID-19 Safety Measure)
  • All Phones (COVID-19 Safety Measure)
  • Face masks and disposable gloves (COVID-19 Safety Measure)
  • Smart Watches, Fitness Trackers, and Accessories (COVID-19 Safety Measure)


Refunds


All refunds will be based upon your original payment method or a Micro Center Gift Card

  • If a credit card was used as payment, the credit card must be present at the time of return. Credit card refunds may take up to 5 business days to process the refund.
  • Check refunds may take up to 14 business days
  • We offer gift receipts to customers when purchasing gifts. When returning a gift, you'll receive your refund on a Micro Center Gift Card.

Other important details

  • Micro Center is not responsible for expenses, fees, or additional costs incurred as a result of defective or incompatible products


© Vanilla Foundation Theme 2022 Community Article Micro Center Black Friday Announcement — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Micro Center Black Friday Announcement TSPhillipT admin November 2020 edited June 2021 in General Discussion Hello everyone – thank you for being a part of our Micro Center Community!  I am proud to announce our Black Friday Sale for the year 2020!  One of our biggest concerns when it comes to Black Friday is the large groups and gatherings common for Black Friday shopping.  These can be very dangerous during the current situation regarding COVID-19.   In response to these worries, our Black Friday will begin on 11/02/2020 and go all the way to 11/30/2020.  We are expecting to spread the crowd thinner by increasing the duration of Black Friday.  We are extending our Black Friday sales for nearly a whole month to give our customers more time to shop and save on the best products this holiday season. In addition to our extended Black Friday Sale, we will also be keeping a Black Friday Price Promise!  More details on this to come in the next post.  Black Friday Price Promise My Favorite Picks of the Sale! 0 · Share on TwitterShare on Facebook Comments TSPhillipT admin November 2020 edited November 2020 Black Friday Price Promise Our Black Friday Price Promise ensures you that you have the lowest price on items listed in our Black Friday promotions.  If the purchase price for your item goes lower during our extended Black Friday period, you can contact us via Text or Chat, and we can get that item price matched!  You can text your local Micro Center store to begin the Black Friday Price Promise process via text.  To chat, please visit our Solutions Center and a prompt to begin a chat will be in the bottom right.  You may need to disable your adblocker if you do not see that prompt in the bottom right.   Black Friday Price Promise: Micro Center customers that purchase a qualifying item (products listed in our Black Friday promotions) between 11/02/20 – 11/30/20 and if the price of the qualifying item goes lower than your purchase price before November 30, 2020, we will refund you the difference between your purchase price and the lower price. Refunds must take place before 01/15/2021. Excludes products purchased with coupons, bundles, services and price errors. All refunds will be based upon your original payment method. 0 · Share on TwitterShare on Facebook TSPhillipT admin November 2020 edited November 2020 Here are some of my favorite picks from our current Black Friday Sale!  I think $299.99 for an i9 9900k is a fantastic price for the power the 9900k has.  Not too familiar with building a PC and only want one to plug in and play, our PowerSpec G228 is an excellent start for a gaming PC with the ability to upgrade with newer parts in the future!  Also, the iPad 8 for $279.99 is perfect for anyone needing a tablet, and you can pair that with the Apple Airpod Pros at $199.99.  I love my Airpod Pros and use them every day; both the Active Noise Cancelling and Transparency modes are amazing for multiple situations.  If you are in need of a good laptop for everyday use, I highly recommend the Acer Aspire 3, with a 10th Gen Processor, it is a great modern laptop at $499.99   Check out all of our Black Friday Sales here! 0 · Share on TwitterShare on Facebook TSPhillipT admin November 2020 Which sales look interesting to you?  You can comment on this thread for any questions you have regarding Black Friday!  I would love to see what items you may be getting on Black Friday; post them here, so I know and maybe get it myself!  1 · Share on TwitterShare on Facebook BlazerBuddy ✭✭ November 2020 edited November 2020 I might grab me an iPad 8 for my dad. His old iPad has been dying lately and he will start shopping for a new one soon. If I mention this to him, he might decide to buy it if he thinks the price is good. 1 · Share on TwitterShare on Facebook Simeon ✭✭ November 2020 i need a motherboard, a monitor , a graphic card 8 and over   an AMD  processor  16 core and do monthly payments i do have the micro center credit card 0 · Share on TwitterShare on Facebook Roxas112 ✭ November 2020 Is this it for the Black Friday sale for the year? Or will there be more items added in the up coming weeks? Thanks! 0 · Share on TwitterShare on Facebook LandShark admin November 2020 Roxas112 said: Is this it for the Black Friday sale for the year? Or will there be more items added in the up coming weeks? Thanks! Here's a list of our Black Friday deals! It's possible that the items on that list may change, however, we are offering the Micro Center Black Friday Price Promise! Which is Micro Center customers that purchase a qualifying item (products listed in our Black Friday promotions) between 11/02/20 – 11/30/20 and if the price of the qualifying item goes lower than your purchase price before November 30, 2020, we will refund you the difference between your purchase price and the lower price. Refunds must take place before 01/15/2021. Excludes products purchased with coupons, bundles, services and price errors. All refunds will be based upon your original payment method. Hope this explanation helps! 0 · Share on TwitterShare on Facebook Raven1984 ✭ November 2020 Need one clarification. AMD ryzen 3700x is also listed item in the link provided. But when I talked with rep yesterday, he mentioned that we have to visit store for any refund for the item. Can you please confirm if possible to initiate refund online as mentioned here? Also wanted to check if microcenter will also price match newegg/amazon price if any deal pops up during black friday.  If yes what are the conditions/documents required even for instore refund?  0 · Share on TwitterShare on Facebook LandShark admin November 2020 Hi @Raven1984 If the item was purchased with a credit card, typically we are able to offer a return for the difference without being required to return to the store. We are not able to price match Newegg or Amazon Black Friday deals. I hope this info helps. Let me know if you have any other questions! 1 · Share on TwitterShare on Facebook Intermatrix ✭ November 2020 Microcenter Only price matches Amazon if its sold by Amazon. They will Not honor 3rd Party Amazon sellers. Just to Clarify.. 1 · Share on TwitterShare on Facebook RobH ✭ November 2020 We would like to get our daughter a laptop for Christmas.  Many stores offer an extended return policy during the holidays to protect the customer if there is an issue - all I see listed on your site is a 15 day return policy which would not extend from the purchase until when the gift was opened.  We would rather give our business to you, but this would be a deal breaker...? 0 · Share on TwitterShare on Facebook Raven1984 ✭ November 2020 @RobH have an point. I picked up 3700x Ryzen from Microcenter. It also has 15 days return warranty and would be nice if microcenter provides extended returns during holidays as I will get to PC building only after BF and gathering all necessary components.  0 · Share on TwitterShare on Facebook LandShark admin November 2020 @RobH I can confirm that we do have an extended holiday return period. Items purchased after November 1 have an extended return to January 15. Our website should be updated to reflect this info. Hope this helps! 0 · Share on TwitterShare on Facebook RobH ✭ November 2020 Thanks Land Shark!  Good to know! 0 · Share on TwitterShare on Facebook Vigor8 ✭ November 2020 edited November 2020 If I were to be looking to go in person to get the refund, would I need to bring the items I purchased back to the store with me?  Or could I just bring the receipt to get refunded the difference for the black Friday promise? 0 · Share on TwitterShare on Facebook RobH ✭ November 2020 @LandShark I don’t see an update about this on the web site.  If it’s there, can you provide a link?  The front page talks about the price match refunds being offered until 1/15, but that’s all. Thank you. 0 · Share on TwitterShare on Facebook LandShark admin November 2020 RobH said: @LandShark I don’t see an update about this on the web site.  If it’s there, can you provide a link?  The front page talks about the price match refunds being offered until 1/15, but that’s all. Thank you. Still working with our web team to get this info published to our website. However, here's more info about our Holiday return period. https://community.microcenter.com/kb/articles/24-can-i-return-a-product-that-is-defective 1 · Share on TwitterShare on Facebook Kainam Kansas City ✭ November 2020 1 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 251 Consumer Tech 69 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article What is the return policy? - Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker What is the return policy? - Micro Center

We guarantee your satisfaction with every product we sell in accordance with our return policy. If you are not fully satisfied with your purchase and want to return or exchange it, simply bring your undamaged item back to Micro Center* with its included accessories, materials, UPC, and packaging within the eligible timeframe, and let us help you with a replacement, return or repair if desired. No receipt is necessary if you have a Micro Center Insider Account with us. This return policy also applies to open box purchases.

*If you made a purchase online, please refer to our article here: "How do I return a product I ordered online?"

Return or exchange timeframes

Eligible return or exchange timeframes are from the date of purchase:

15 calendar days

  • Camcorders and projectors
  • Desktop / Notebook computers
  • Digital cameras
  • Motherboards
  • Processors
  • Tablets
  • 3D printers, 3D scanners, and CD/DVD duplicators


30 calendar days

  • All other products


You can also find the Return Period for your specific item by visiting the item page on our website. The return period will be found on the right side under Support Resources.

Products not eligible for return

  • Opened software
  • Electronic software downloads
  • Point of Sale Activation Cards that have a dollar value
  • Micro Center Gift Cards (except as required by law)
  • Products with customer-induced damage such as, but not limited to, aerial drones with damage due to pilot error. So let’s be careful out there!
  • VR Headsets, Headphones, including AirPods, Earbuds and Over-the-Ear Products (COVID-19 Safety Measure)
  • Microphones and microphone accessories (COVID-19 Safety Measure)
  • All Phones (COVID-19 Safety Measure)
  • Face masks and disposable gloves (COVID-19 Safety Measure)
  • Smart Watches, Fitness Trackers, and Accessories (COVID-19 Safety Measure)


  • Microsoft has imposed a strict 15-day return policy on all Microsoft Surface tablets and laptops. This also applies to unopened units.


Refunds

All refunds will be based upon your original payment method or a Micro Center Gift Card

  • If a credit card was used as payment, the credit card must be present at the time of return. Credit card refunds may take up to 5 business days to process the refund.
  • If a debit card was used as payment, that debit card will need to be present at the time of the return.
  • Check refunds may take up to 14 business days
  • We offer gift receipts to customers when purchasing gifts. When returning a gift, you'll receive your refund on a Micro Center Gift Card.

Other important details

  • Micro Center is not responsible for expenses, fees, or additional costs incurred as a result of defective or incompatible products


© Vanilla Foundation Theme 2022 Community Article What is your return policy? — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy What is your return policy? AlexS admin November 2020 edited July 2021 in Store Information and Policy We guarantee your satisfaction on every product we sell in accordance with our return policy. If you are not fully satisfied with your purchase and want to return it, simply bring your undamaged item back to Micro Center with its included accessories, materials, UPC, and packaging within the eligible timeframe and let us help you with a replacement, return or repair if desired. No receipt necessary if you have a Micro Center Insider Account with us.  This return policy also applies to open box purchases. If you made a purchase online, please refer to our article here: "How do I return a product I ordered online?"  Return or exchange timeframes Eligible return or exchange timeframes are from the date of purchase: 15 calendar days Camcorders and projectors Desktop / Notebook computers Digital cameras Motherboards Processors Tablets 3D printers, 3D scanners, and CD/DVD duplicators 30 calendar days All other products You can also find the Return Period for your specific item by visiting the item page on our website. The return period will be found on the right side under Support Resources. Products not eligible for return Opened software Electronic software downloads Point of Sale Activation Cards that have a dollar value Micro Center Gift Cards (except as required by law) Products with customer-induced damage such as, but not limited to, aerial drones with damage due to pilot error. So let’s be careful out there! VR Headsets, Headphones, including Airpods, Earbuds and Over-the-Ear Products (COVID-19 Safety Measure) Microphones (COVID-19 Safety Measure) All Phones (COVID-19 Safety Measure) Face masks and disposable gloves (COVID-19 Safety Measure) Smart Watches, Fitness Trackers, and Accessories (COVID-19 Safety Measure) Refunds All refunds will be based upon your original payment method or a Micro Center Gift Card If a credit card was used as payment, the credit card must be present at the time of return. Credit card refunds may take up to 5 business days to process the refund. If a debit card was used as payment, that debit card will need to be present at the time of the return. Check refunds may take up to 14 business days We offer gift receipts to customers when purchasing gifts. When returning a gift, you'll receive your refund on a Micro Center Gift Card. Other important details Micro Center is not responsible for expenses, fees or additional costs incurred as a result of defective or incompatible products For shipped merchandise purchased online and shipped, refer to how to return an online purchase item to Micro Center Online 0 · Share on TwitterShare on Facebook This discussion has been closed. Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 251 Consumer Tech 69 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article Can I return a product that is defective? — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy Can I return a product that is defective? ryau ✭✭✭✭✭ March 2020 edited January 2021 in Store Information and Policy Absolutely! If you have a product that hasn’t met your satisfaction for any reason within the return period, we will provide you a full refund. We guarantee your satisfaction on every product we sell in accordance with our return policy. If you are not fully satisfied with your purchase and want to return it, simply bring your undamaged item back to Micro Center with its included accessories, materials, UPC, and packaging within the eligible timeframe and let us help you with a replacement, return or repair if desired. No receipt necessary if you have a Micro Center Insider Account with us. Return or exchange timeframes Eligible return or exchange timeframes are from the date of purchase: 15 calendar days Camcorders and projectors Desktop / Notebook computers Digital cameras Motherboards Processors Tablets 3D printers, 3D scanners, and CD/DVD duplicators 30 calendar days All other products Products not eligible for return Opened software Electronic software downloads Point of Sale Activation Cards that have a dollar value Micro Center Gift Cards (except as required by law) Products with customer-induced damage such as, but not limited to, aerial drones with damage due to pilot error. So let’s be careful out there! VR Headsets, Headphones, including Airpods, Earbuds and Over-the-Ear Products (COVID-19 Safety Measure) Microphones (COVID-19 Safety Measure) All Phones (COVID-19 Safety Measure) Face masks and disposable gloves (COVID-19 Safety Measure) Smart Watches, Fitness Trackers, and Accessories (COVID-19 Safety Measure) Refunds All refunds will be based upon your original payment method or a Micro Center Gift Card If a credit card was used as payment, a refund will be issued to that credit card within five business days of the return transaction. Check refunds may take up to 14 business days We offer gift receipts to customers when purchasing gifts. When returning a gift, you'll receive your refund on a Micro Center Gift Card. Other important details Micro Center is not responsible for expenses, fees or additional costs incurred as a result of defective or incompatible products For shipped merchandise purchased online and shipped, refer to how to return an online purchase item to Micro Center Online 0 · Share on TwitterShare on Facebook Comments TSAustinM admin April 2020 Hello @KGS, thank you for joining the community! The Thermaltake Level 20 MT ARGB ATX Mid-Tower Computer Case, has a 3yr parts and labor warranty with Thermaltake. Here is a link for the product, https://www.microcenter.com/product/601926/thermaltake-level-20-mt-argb-atx-mid-tower-computer-case---black which if you select warranty and support, you will the information that we provide. If there was no Micro Center protection or replacement plan bought at the time of purchase, then it would be through Thermaltake since it is past the 30 day return policy and we would have to refer to the manufacturer.  1 · Share on TwitterShare on Facebook Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 251 Consumer Tech 69 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022 Community Article COVID-19 & Micro Center Frequently Asked Questions [FAQ] — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy COVID-19 & Micro Center Frequently Asked Questions [FAQ] AlexS admin May 2020 edited May 2021 in Store Information and Policy Here we have an improved list of our Frequently Asked Questions.  We've sorted them by the following categories and hopefully can address the questions you have.  Just click on the category below and you'll see some common questions and answers related to that topic.  As always, if you have a question not found here, please feel free to comment below. Categories Store Questions (Brick & Mortar) COVID-19 Related Questions Customer Service In-Store Pickup Micro Center Online Service Related Questions Special Requests 1 · Share on TwitterShare on Facebook «12» Comments AlexS admin May 2020 edited March 2 Store Questions (Brick and Mortar) Q.  What are your store hours? A. More information on hours can be found at https://community.microcenter.com/kb/articles/1-what-are-the-store-hours Q.  Can customers go inside of the store? A.  Yes, customers are being allowed inside of the physical store. However, we do request that you follow local guidelines for mask requirements and be mindful of social distancing. Q.  Are you doing any in-store clinics? A.  In-store clinics are currently suspended indefinitely. 0 · Share on TwitterShare on Facebook AlexS admin May 2020 edited March 18 COVID-19 Related Questions Q.  Can customers go inside of the store? A.  Yes, customers are being allowed into the store, but they will be asked to practice social distancing etiquette. Q.  Are there any early open hours for seniors or immunocompromised individuals?  A.  Our Tustin (CA) and Paterson (NJ) stores will open one hour early on Tuesdays for high-risk (those deemed so by the CDC) and elderly customers (60 and over).  All other stores will observe normal operating hours.  Q.  What is Micro Center doing to ensure the stores are maintaining social distancing and what sort of safety measures are being implemented? A.  More information can be found here!  Q.  Do I have to wear a face mask to go into your store? A.  Complying with local regulations and guidelines is imperative to associate and customer safety, it's recommended to wear a facemask in a public setting. Q.  Can I make an order over the phone, text or chat for in-store pickup? A.  Since we are unable to accept payment information over the phone, we cannot place orders for in-store reservations at the time being as it requires a credit card. 0 · Share on TwitterShare on Facebook AlexS admin May 2020 edited March 2 Customer Service Q.  Are you able to do returns or exchanges? A.  Yes, we can process returns and exchanges.  Please check out Micro Center's Return Policy page here. Q.  Do you accept cash or checks?   A.  Yes, we do accept cash and checks. Q.  I lost or did not receive my receipt.  How can I get a copy? A.  We can email you a copy of your receipt after 1 business day.  Q.  Do you accept Virtual Credit Cards? A.  Card transactions at the store require a physical card.  If it's something like a pre-paid Visa gift card that you physically possess, we can swipe it.  We cannot accept electronically generated card numbers that would have to be input manually in-store.   Q.  Can I use my Micro Center Insider Account Credit Card to place a hold for reservation? A.  Unfortunately, the MC insider Account Credit Card is not available for use on the website at this time, so you'll have to use a different card to place the reservation.  When you arrive at the store, you can use your MC Insider Account Credit Card to complete the purchase. Q.  Can I make an order over the phone for in-store pickup? A.  Since we are unable to accept payment information over the phone, we cannot place orders for in-store reservations at the time being as it requires a credit card. Q.  Can I change my shipped order to an in-store pickup? A.  No, you will have to have the order cancelled for shipping and place a new order on the website for an in-store reservation for your local Micro Center. Q.  Can you hold a reservation beyond 3 days? A.  Once a reservation is placed, you have 3 days to pick it up.  If not, it goes back to the shelf.  You can place another reservation on our website if you are unable to pick up within 3 days. Q.  When will you get more stock of an item? A.  We are working hard with our vendors and suppliers to restock as quickly as possible, but due to current events, we cannot promise a specific time frame.  It is recommended to record a SKU of the item you want and check www.microcenter.com to check stock levels.  Once you see the item in stock, you can reserve an item by following the instructions on this knowledge base article! https://community.microcenter.com/kb/articles/30-how-to-reserve-an-item-online Q.  Are you doing any in-store clinics? A.  In-store clinics are currently suspended indefinitely. Q.  "I purchased a headset, headphones or VR unit. Can I return it?" A.  For safety reasons, we are no longer accepting returns on headsets, headphones and VR units. This applies to headphones and earbuds; Apple Airpods and Beats; phone, PC and gaming headsets; and VR headsets. Please check out our return policy at: https://community.microcenter.com/kb/articles/28-what-is-the-return-policy  0 · Share on TwitterShare on Facebook AlexS admin May 2020 edited March 2 In-Store Pickup Q.  Is in-store pickup available? A.  In-store pickup is available. Q.  Why have I not received my confirmation email yet?  Is my order ready for pickup? A.  Since the beginning of the pandemic, our stores have received an influx of in-store reservation requests.  While our teams are doing their very best to fulfill all requests, the speed we normally operate at is limited as we have to exercise the social distancing standards as set by the CDC and State of your local Micro Center.  If you need an item, it may be optimal for you to stop by, enter the wait list, and when texted to come in, choose your items and make your purchase.  We again apologize for any inconvenience. Q.  Can I use my Micro Center Insider Account Credit Card to place a hold for reservation? A.  Unfortunately, the MC insider Account Credit Card is not available for use on the website at this time, so you'll have to use a different card to place the reservation.  When you arrive at the store, you can use your MC Insider Account Credit Card to complete the purchase. Q.  Why can't I reserve a specific item? A.   If you see a product that’s listed as “Limited Availability” or “Locate In Store,” these items can only be purchased in-store and are unavailable to be reserved ahead of time. Q.  Can I make an order over the phone for in-store pickup? A.  Since we are unable to accept payment information over the phone, we cannot place orders for in-store reservations at the time being as it requires a credit card. Q.  Can I change my shipped order to an in-store pickup? A.  No, you will have to have the order cancelled for shipping and place a new order on the website for an in-store reservation for your local Micro Center. Q.  Can you hold an in-store pickup reservation beyond 3 days? A.  Once a reservation is placed, you have 3 days to pick it up.  If not, it goes back to the shelf.  You can place another reservation if you are unable to pick up within 3 days. Q.  Can I have someone else pick up my in-store reservation for me? A.  Someone else can pick up your order, as long as they are paying with their own credit card that matches their own identification.   Q.  "But I paid for the in-store reservation online!" A.  This is only an authorization.  Full payment must be completed at the store. Q.  I need an in-store reservation to be canceled.  How can I do this? A.  Your in-store reservation will be automatically cancelled in 3 days from Ready confirmation if not picked up within that time frame. Q.  How do I check the status of my in-store reservation? A.  Please text your local Micro Center location with your reservation # and we will try to get your order status as soon as possible. 0 · Share on TwitterShare on Facebook AlexS admin May 2020 edited July 2021 Micro Center Online Q.  What are Micro Center Online's hours? A.  Micro Center Online's hours are from 10am-5pm EST, Monday through Saturday. Q.  Can you ship overseas? A.  Micro Center only ships to the domestic United States of America. Q.  Why is this item not available for shipping? A.  Some of these items are deemed in-store only as a decision by Micro Center. Q.  How can I check the status of my order? A.  You can view information on this here: https://community.microcenter.com/kb/articles/23-whats-my-order-status?rd=1 Q.  Can I change my shipped order to an in-store pickup? A.  No, you will have to have the order cancelled for shipping and place a new order on the website for an in-store reservation. Q.  Can I have my in-store pickup reservation shipped to me? A.  No, you will have to place an order online at www.microcenter.com for shipping Q.  I need an order to be canceled.  How can I do this? A.  If you need to cancel an order that has not yet shipped, please text 614-850-3675 with your order number and we'll try to get to your cancellation request as soon as possible. Q.  My Micro Center Insider Account is locked.  How do I get this unlocked? A.  If your account is locked, please reset the password and wait 15 minutes for it to become unlocked.   Q. Why does it take so long to get someone on the phone? A. We do apologize for the delay.  Since the beginning of the pandemic, we've been experiencing high volume of contacts across all channels including phones, text, chat, and email.  We will try to get to you as soon as possible. 0 · Share on TwitterShare on Facebook AlexS admin May 2020 edited March 2 Service Related Questions Q.  Is your service department still available for repairs? A.  Yes, our service department is still available to complete repairs for your computer.  Depending on your store location, there will delays in repairs due to limited staffing and other factors.  All locations are operating at drop off and pick up only. Q.  If I have a computer I wish to drop off for repairs, do I still have to get on the wait list? A.  Yes, you will still have to get on the wait list to enter the store. Q.  How can I check the status of my repair? A.  You can check the status using your RP or SV number at https://www.microcenter.com/site/service/repair-order.aspx Q.  Can I get my Apple iPhone, iPad or Air Pods repaired at Micro Center? A.  Our iPhone repair information can be found at https://community.microcenter.com/kb/articles/13-do-you-service-ipads-and-iphones  0 · Share on TwitterShare on Facebook AlexS admin May 2020 edited March 18 Special Requests Q.  Can I have someone else pick up my in-store reservation for me? A.  Someone else can pick up your order, as long as they are paying with their own credit card that matches their own identification.   Q.  "But I paid for the in-store reservation online! A.  This is only an authorization.  Full payment must be completed at the store. 0 · Share on TwitterShare on Facebook Chrys3s ✭ June 2020 Hello! One month later and I have the same question. My Corsair Void Elite simply do not fit my apparently tiny head. I can - or, rather, would be able to - return these until the 14th of June. Are there any lifted restrictions for this type of return yet? 0 · Share on TwitterShare on Facebook TSTonyV admin June 2020 Chrys3s said: Hello! One month later and I have the same question. My Corsair Void Elite simply do not fit my apparently tiny head. I can - or, rather, would be able to - return these until the 14th of June. Are there any lifted restrictions for this type of return yet? Unfortunately the restrictions have not been lifted yet.  0 · Share on TwitterShare on Facebook Teafan1221 ✭ June 2020 My asus Cerberus headphones was bought with the microcenter 2 year warranty, and one of the sides just stopped working. Can I cash out the warranty for the $50 I paid and pick some new ones up? 0 · Share on TwitterShare on Facebook TSKyleH admin June 2020 Teafan1221 said: My asus Cerberus headphones was bought with the microcenter 2 year warranty, and one of the sides just stopped working. Can I cash out the warranty for the $50 I paid and pick some new ones up? Hello @Teafan1221, we will honor warranties, however I would recommend texting us so we can confirm your warranty options so we can cover all of our basis and take the appropriate actions. 0 · Share on TwitterShare on Facebook Joyce_pulcini ✭ June 2020 edited June 2020 We want to buy a dell inspiron computer. We want to talk to someone about how we would transfer files from an old computer to the new one. How is this done? Do we bring in the old computer or do you do this remotely? My email is [removed for privacy] 0 · Share on TwitterShare on Facebook Ian admin July 2020 Joyce_pulcini said: We want to buy a dell inspiron computer. We want to talk to someone about how we would transfer files from an old computer to the new one. How is this done? Do we bring in the old computer or do you do this remotely? My email is [removed for privacy] Yes, we are able to look at computers for data transfers at any Micro Center store. An appointment is not needed for service, there may be some available online at https://www.microcenter.com/site/service/service.aspx Otherwise please visit the store with the computer and charger/power cable for assistance, store hours are 10am until 7pm Mon-Sat, 11am-6pm Sun.  0 · Share on TwitterShare on Facebook chris24 ✭ September 2020 I bought a Redragon headphone on Sat. Tried it today on four different computers and it does not work. Does you covid restriction apply to defective merchandise? If so, what are my options?  0 · Share on TwitterShare on Facebook TSTonyV admin September 2020 chris24 said: I bought a Redragon headphone on Sat. Tried it today on four different computers and it does not work. Does you covid restriction apply to defective merchandise? If so, what are my options?  If the product is defective you can return it.  0 · Share on TwitterShare on Facebook dcnettech ✭ October 2020 I was in the Madison Heights, Michigan store this morning between 10am and 11am. the store closed for a deep cleaning. Was there a Covid19 incident and should I be concerned / quarantine? 0 · Share on TwitterShare on Facebook Kaiserhhh ✭ October 2020 HI there. I made a Curbside pick-up order last night but I want to cancel the order now. I paid online with my credit card when I place the order. How should I cancel it? I noticed that there's no cancel order option in the order center. 0 · Share on TwitterShare on Facebook AlexS admin October 2020 edited October 2020 dcnettech said: I was in the Madison Heights, Michigan store this morning between 10am and 11am. the store closed for a deep cleaning. Was there a Covid19 incident and should I be concerned / quarantine? Greetings @dcnnettech, I apologize for the delay in response. The Madison Heights location was temporarily closed due to a confirmed case of COVID19.  This information can be found here for future reference as well as any other Recent Confirmed Cases of COVID19 at Micro Center locations.  We have since completed the deep cleaning and the store is sanitized and open for customers.  On a daily basis, our store employees have been extremely diligent in cleaning and sanitizing practices to help keep everyone safe. To address the concern of if you should quarantine, according to the date on the Confirmed Cases page, the person who was confirmed positive had not been at the store for two days since before your visit so your chance of contact with this person is zero. I hope this addresses your questions.  Stay safe! 0 · Share on TwitterShare on Facebook AlexS admin October 2020 edited May 2021 Kaiserhhh said: HI there. I made a Curbside pick-up order last night but I want to cancel the order now. I paid online with my credit card when I place the order. How should I cancel it? I noticed that there's no cancel order option in the order center. If this was for in-store, the order should automatically cancel in 3 days.  0 · Share on TwitterShare on Facebook chubby ✭ October 2020 If I select next day shipping, would I be partially refunded since yall are only doing standard shipping?  0 · Share on TwitterShare on Facebook TSPhillipT admin October 2020 Hello @chubby Processing can take up to 5-7 business days and the Next Day is the name of the shipping method that FedEx will do when they receive the item.  As weekends are not considered business days, it's most likely to ship out Monday and arrive Tuesday.   0 · Share on TwitterShare on Facebook chunkey ✭ October 2020 I am planning to go to the Cambridge Store, do they accept cash now? 0 · Share on TwitterShare on Facebook LandShark admin October 2020 Q.  Do you accept cash or checks?   A.  We now accept cash and checks again. Hello @chunkey, welcome to the community! Yes, we are accepting cash now! 0 · Share on TwitterShare on Facebook MarioGC ✭ November 2020 Is there an email or a web link to know ahead of time if a store is closed? Thinking of coming in friday and I live very far away.  Also,  stores are not answering any phone calls so I can't just call and find out if they are open.  0 · Share on TwitterShare on Facebook LandShark admin November 2020 Yes, our website does show our store hours and whether our store is closed or if there is any change to hours. This can be found by clicking the "Store Info" button at the top of your page. Apologies, but our stores are not open until 10am Eastern. Our call center located in Ohio also opens at that time. However, we also have a prompt, should you call the store, it will inform you of the store hours. 0 · Share on TwitterShare on Facebook EMLOU ✭ November 2020 Can I return an unopened box of airpods? 0 · Share on TwitterShare on Facebook LandShark admin November 2020 Hello, @EMLOU Welcome to the communtiy. If the package is still sealed, we should be able to accept the return. However, if the seal has been broken or the headphones have been used, we are not able to accept the return at this time. 0 · Share on TwitterShare on Facebook JasonMartinez2 ✭ November 2020 Hi, I just recently purchased some Jbl bluetooth earphones and they are not working properly I've only worn them once and noticed their touch sensor wasn't working properly.  I had bought the protection plan and was hoping if I can return them still? I don't want to have to continue to use a product that isn't working properly.  0 · Share on TwitterShare on Facebook LandShark admin November 2020 @JasonMartinez2 I'd recommend bringing your broken item into the store to speak with an associate! 0 · Share on TwitterShare on Facebook white15gt ✭ November 2020 I bought a quest 2 on sunday, and after using it for about 2 hours (and using my friends Vive) I have basically come to the conclusion that I physically can't use VR.  No matter what I do, the headset is blurry.  At this point I don't even care about getting a refund, I would be fine with a store credit.  I'm stuck with a $300 paperweight now... 0 · Share on TwitterShare on Facebook «12» Categories 8K All Categories 1.2K The Blog 65 What's Trending 15 Past News and Updates 185 How to & Technical Guides 13 Computer Hardware 119 Software 3 Home Office 6 Networking 2 Audio/Visual 2 Home Automation 20 3D Printers 20 Maker 32 PC Build Guides 120 Reviews & Buying Guides 55 Build Showcase 27 Contests 48 Past Contests 1.6K The Community 1.9K General Discussion 105 New Members 252 Consumer Tech 70 Prebuilt PCs and Laptops 101 Software 8 Audio/Visual 28 Networking & Security 1 Home Automation 4 Digital Photography 3 Content Creators 22 Hobby Boards & Projects 32 3D Printing 69 Retro Arcade/Gaming 92 All Other Tech 1.6K Store Information and Policy 79 Off Topic 15 Community Ideas & Feedback 120 Your Completed Builds 2.9K Build-Your-Own PC 1.9K Help Choosing Parts 251 Graphics Cards 200 CPUs, Memory, and Motherboards 74 Cases and Power Supplies 23 Air and Liquid Cooling 26 Monitors and Displays 34 Peripherals 19 All Other Parts 29 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2022