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Community Article Who Thinks some stores are using Human Malware to drop the ball? — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy Who Thinks some stores are using Human Malware to drop the ball? PjK ✭ July 2020 in Store Information and Policy am thinking that if I call the local Microcenter to ask a simple question and get told at 10am that all customer hold lines are full someone isn't doing their job and I will have little to no choice but to go looking else ware to do business I live over 2 hours away from my local store and need questions answered before potentially wasting time and money for their convenience 0 · Share on TwitterShare on Facebook Comments TS_JosephF admin July 2020 Hello @PjK I apologize that it has been difficult getting ahold of someone over the phone. Lately, we have been dealing with far more contacts than we are used to. We are doing everything we can to assist every customer and answer all of your questions. I recommend texting the store number with any questions you may have and we will be happy to assist you. We can also assist you here on the forum! We are working to address the issue with our phone lines and we again apologize for any inconvenience this may have caused. 0 · Share on TwitterShare on Facebook PjK ✭ July 2020 I did text the store and was treated like just a number only given the info I could find on the website :-( very disappointed in the way customer support is handling their business . I was going to do several builds for me and a few friends soon, and now am feeling like Microcenter don't want my friends and my business. 0 · Share on TwitterShare on Facebook PjK ✭ July 2020 Today I was just going to purchase some upgrades for the PC I already own to see what the brick and morter building has to offer. if I am treated like this I don't think I would get better online help eaither? but am willing to give it a try. I have an older Dell XPS 8700 I need a new case to house better cooling not enough room in Dell case. my mobo only has 2 fan headers 1 4pin for cpu and 1 3pin for case I need a solution to go with the new case are their solutions in StLouis Park MN store? 0 · Share on TwitterShare on Facebook PjK ✭ July 2020 was looking to use system I have for a few months then build new system in the new case I want to purchase soon. I also have 3 other friends that want to see the upgrade I do before doing builds with me in near future. 0 · Share on TwitterShare on Facebook PjK ✭ July 2020 I keep trying to call the Store and get a 2 min answering machine message then get hung up on why is their only one person handling calls during a time when people are told to stay safe stay home if we cant talk to someone in store then we would have to go to said store to get answers. but why would we potentially waste over 2hrs drive time to end up with a no go on something we feel is solveable by a phone call. this is why I feel Microcenter customer support is very badly dropping the ball!!  0 · Share on TwitterShare on Facebook TS_JosephF admin July 2020 Hello @PjK I do understand that it is frustrating getting through to us with phone calls and I apologize. Ever since COVID-19 happened, we've gotten an unprecedented amount of contacts through chat, text, email, and phones and unfortunately, we were not able to fully prepare in time with staffing. We strive to handle all calls quickly and efficiently, and apologize that we are unable to perform the same quality of customer service that you are used to. We are actively working on ways to improve this quality of service, which is why we've focused on texting, emailing, and forums as a way of communicating with us. We still have a lot to improve and we appreciate you for sticking with us through this difficult and frustrating time. With this being said, I would love to get your information over to one of our Build Your Own specialists in-store so that they can speak with you on this and get you just what you need. Do you mind DMing me your closest store, name, and contact information so they can properly assist you? 0 · Share on TwitterShare on Facebook PjK ✭ July 2020 would love to DM you but how do I do such without any clear way no explanation on these forums as to how to get to proper discussion with proper people and hasn't Covid 19 been going on for over 3 months now how long does it take to get adequate staff into position to deal with these communication breakdowns? and now I feel like yet another excuse has been shoveled onto the situation only making it worse. 0 · Share on TwitterShare on Facebook TS_JosephF admin July 2020 @PjK Hello Pjk. I understand the frustration in dealing with this issue. You can click on my profile picture and it will take you to my profile. From there, click on "Message" to the left of my profile picture. This will enable you to send a message to me. Please know that we are doing everything we can to help every customer as quickly as possible. 0 · Share on TwitterShare on Facebook Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 716 The Community 1.7K General Discussion 104 New Members 65 Consumer Tech 16 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 47 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 218 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Web Page Laptop Battery Replacement - Micro Center Looking for a laptop battery replacement? Largest selection of laptop batteries available, inlcuding full installation services. Community Article [CLOSED] Share your PC Building Horror Story and enter to win a 3070 Graphics Card! - Page 2 — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Contests › Past Contests [CLOSED] Share your PC Building Horror Story and enter to win a 3070 Graphics Card! «1234567…10» Comments Hybridx ✭ January 12 My nephew had been begging my sister in law for a computer for months and I had  just upgraded from an i5 9400 and 1660 to a 9700k and 2070 and told his mother to buy him a case and power supply and I'd build him a computer from my old parts for Christmas. She did it and I built the computer and as I'm putting the glass side panel back on to close it up, the glass completely shatters and puts a few shards of glass in my hands. The best part was when I recoiled from the glass breaking and bumped into my 32" 165hz 1440p monitor and knocked it off my desk and destroyed the panel. Good times. 1 · Share on TwitterShare on Facebook EddyTowers ✭ January 12 Wanting to get in to PC gaming, I decided to build a personal rig. Nothing too fancy, just enough to run the TWO games I ever play. After looking around on YouTube, I saw someone that had built a decent machine for about 300USD. I figured i would give it a try. I purchased a refurbished Dell that he recommended with the intent of upgrading the PSU and GPU. I also picked up a GTX 1070. Imagine my surprise when the GPU wouldn't even fit in the case. Ok, so I'll just buy a different case that it can fit in and it would look nicer, right? The new case did fit the GPU, but then I found out the stock Dell mobo wouldn't work with the PSU, so I bought a newer MoBo that would work. This is where I learned about CPU chipsets, and how the mobo i JUST bought wouldn't take the CPU from the Dell. Off to buy a new CPU. I should be good now, right? WRONG! Now the RAM sticks won't work because the Dell had DDR3 and the ASUS mobo has DDR4. Back to MicroCenter, I guess... Picked up a couple of case fans, and oh look! An RGB CPU cooler on sale. Hell yea! Get home to get everything installed, and why the hell does this ASUS mobo not have 5v RGB headers? I guess this 12v will work. It did. For a split second. Then a montage of  trying to figure out why the RGB on the stupid fan isn't lighting up. Ok. I give up. As long as everything works and is functional.  All in all, a $300 build ended up being closer to $700 and I didn't get to use a SINGLE component from the Dell. Not even the HDD. I decided to switch that out for an M.2 SSD.  One good thing from all of this was the experience though. I am now confident enough to build a PC for my girlfriend to start streaming. I also learned that doing ANYTHING with a Dell is a PITA. 1 · Share on TwitterShare on Facebook Christian_Agama ✭ January 12 Basicly one time when I had all my parts in the box and hadn't start to build my pc my dog must have loved amd so much that he just couldn't wait for me to open the box and decided to chew it up completely with the cpu and destroyed basicly half the pins and the cpu even had a dent on it luck I had warrenty and told them the story the laughed and told me i could get a refund luckily. There was another time that I forgot to peal off the platic on the new motherbaord i had gotten because i planned to upgrade almost very part in my pc. The plastic caught on fire for a quick second while i was playing luckily nothing on the motherbaord got destroyed and the fire touched the graphics card and took it out to see if anything was harmed but luckily nothing was it was an only 1050ti. The Last one would probobly have to be that my glass pannel on my PC Case had shattered on the way to my house thanks to UPS kicking it around luckily someone at nzxt was very nice and helped me get a replacement. 0 · Share on TwitterShare on Facebook Deaner1121 ✭ January 12 One time I was cleaning my pc and decided to clean my radiator, and the condensation started to drip onto the radiator and I was almost certain it was leaking. Luckily nothing bad happened to it. 0 · Share on TwitterShare on Facebook Lokithepoodle ✭ January 12 My horror story is not as grand as others, but tragically I almost lost a motherboard. You see, my coolermaster rgb cpu cooler has springs in the screws that screw into the motherboard. You see, I was shaking while pushing down on the springs hoping I would not break my motherboard and squish my CPU. Everything turned up alright though! 0 · Share on TwitterShare on Facebook Zenno ✭ January 12 Imagine ordering all your parts for your first PC build expecting it to come within a few days but the pandemic shipping time became a week. THEN, you realize that the case that you ordered was NOT a glass panel version. Yeah, all that RGB and no glass panel to show it off. Now, you've already dedicated a whole day to build this PC only to find out you didn't have the right case. No biggie, just start with the motherboard and attach everything to it. Wait for new case in the meantime. Oh Wait... RAM is 3600mhz but the motherboard only handles up to 3200mhz?! Well well well... GUESS WHO'S NOT BUILDING A PC TODAY. Yeah, that is the horror story of my first day expecting to build my first PC but it took more like half a month to get all the parts right and installed. 0 · Share on TwitterShare on Facebook OJ1010 ✭ January 12 Back around 2018, I visited my cousins house late afternoon. However, this time instead of entering the house and seeing him playing on his PC, I was bestowed the sight of his whole PC disassembled and layed out. This was worrying because 1: I thought something broke, and 2: My cousin wasn't good with computers in the first place, so him having taken the whole thing apart was concerning. After talking with him about it, I realized the issue was clear, when pressing the power button on the PC, the whole system would flash and spin up for a second, and then immediately shut down. With the issue then realized, I took to trying to fix it. I tried everything from reseating the CPU to unplugging the GPU, which of course didn't do anything. Eventually after searching the internet for a while, I found a forum post (ironically on this forum) about someone with the same issue. The person later said that they found the issue to be with their power supply. Once I told my cousin this, he started to deny the claim that I made, saying it was stupid and unreasonable, because if anything his PSU should be the last thing to break. For context, my cousins pc compromised of a i5 6600k and a msi mobo that he got in a combo from ebay, a used 1060, a used case, and a used HDD. The only new thing in the PC was a EVGA 600w B1 psu from amazon. After trying to fix it for another hour, he eventually told me to find out a way to test his psu. This lead to me having to use the dreaded paperclip method (which I found out doesn't actually work all the time, so it was pure luck that it was actually the psu broken), and as a result my cousin was convinced that his psu was actually gone. Warranty was gone of course so he had to get a new one, which is still going to this day. TL:DR: I wasted about 6 hours, and almost risked being electrocuted by a psu just to troubleshoot a pc I already knew the solution of.   0 · Share on TwitterShare on Facebook Mikes1479 ✭ January 12 I decided to build my first PC when I started college about 5 years ago in 2017. I spent months researching all the parts, getting the best deals that I could, and overall just taking my time with the process so I could build a $1000 PC for really good value. The build itself went pretty well I guess, it took me roughly 4 hours because it was my first time building a PC and I was really trying to be careful and do everything neatly / correctly. I had an AMD Ryzen Spire Cooler that literally took me about an hour to finally install on my CPU because you had to screw things in a very certain way and I was just getting frustrated. All in all, the build itself went fine and the PC ran well. So fast forward about a month, I am gaming on my new PC having fun when I reach over to grab a sip of water and knock over the cup, the water went ALL into my PC and I had a moment of sheer terror and panic. It took me about 5 seconds to process what had just happened but my first instinct was to power off the PC and unplug it which is luckily what you're supposed to do. I sat there in shame for about an hour pretty certain that I just fried several part of my PC because I heard water hit the fan of my GTX 1070ti and figured that it was all over. I did some research and learned the best thing you can do is wipe the parts with alcohol to avoid mineral buildup from the water, and pretty much just give it plenty of time to dry while no electricity is being supplied. Somehow, 5 days later when I finally had the courage to turn on my PC and see if I fried it or not, everything was working perfectly fine. I was extremely surprised and lucky to learn that this was the case. A big lesson I had that day is no more open cup beverages near my PC, from now on I exclusively drink water from blender bottles. 0 · Share on TwitterShare on Facebook Pete_T ✭ January 12 About 5 years ago my wife and decided to put all of our pictures that we had scanned along with home movies into a new computer that I was building.  We had decided to use PLEX to be able to watch the movies and view the photos on a computer or TV.  As I finished up building and testing the new PC, I pulled my old mechanical hard drive out of my old PC that had all the scanned pictures and home movies.  The hard drive was one of those old slow ones, 5,400 rpm I think, so we decided to get a new faster and larger hard drive to transfer into the new PC.  I set everything up on the floor and put the old drive on a box as I began the transfer using a USB cable.  My wife walked into the room and was on the phone so she did not see the cord.  She got caught up on the cord and tripped which then whipped the old hard drive off the box it was sitting on and it hit the floor with a screeching sound.  That was the end of that hard drive and about 75% of the information had not transferred to the new drive yet.  Luckily we still had the pictures and home movies so I spent the next 2 months transferring everything directly to the new computer (this time with an extra backup drive).   0 · Share on TwitterShare on Facebook BigThickCheese ✭ January 12 Last Wednesday I was built my first PC. After installing everything, it would not power on; no fans spinning, no RGB, no noises. I thought that I had installed my 24pin header incorrectly, but that didn't work. I unplugged and replugged everything at least 5 times, but nothing. However, when I was checking the connections in the back, I hit the psu cable, from the outlet, with my hip. Hitting this, I learned that I simply did not plug the psu in all the way. 0 · Share on TwitterShare on Facebook Gaild ✭ January 13 This was early 2020 when this happened my mom gave me her old pc it had a amd phenom ii x4 with it and decided to get a xfx rx 570 because i wanted to game or sum shit but i got the card  from wish for only 75 bucks and it took about 7 months . And when it arrived it looked like it got  kicked repeatedly from a football field down and back. When i opened the box the card looked fine but very used and when i installed it and download the drivers the card overheat and catched fire killed the pc got pissed off called the seller got my money back. (btw dont buy shit from wish) 0 · Share on TwitterShare on Facebook matcha ✭ January 13 During the summer I upgraded my Ryzen 5 1600 to a 3600. I planned on using the 1600 on a build that I would give to my girlfriend. I unscrewed the cooler, but the cooler was stuck to the cpu. I ended up ripping out the cpu from the socket and yeeted the cpu+cooler. Pins got bent and I had to get another cpu for my gf's build  🙃🙃🙃 0 · Share on TwitterShare on Facebook RichardFingers ✭ January 13 I think probably about 6-7 years ago when I did my first build. Nothing special, it was a MSI z97 Gaming 5, i5 (forget which version), 32 gb ram and either a 670ti or 780ti. I had just started getting into PCs/components and what not and was all super pumped when the installation went flawless. Booted it up, got the BIOS squared away and got Windows installed. Got some things installed and carried on for a few days. One thing I noticed was the EXTREME amount of lag, rando BSODs, freezing/locking up things just not working. I'm like, uhhh what? I got 32gb ram, I should be fine, plus I'm barely doing anything. Found out that I actually installed a 32 bit version of windows and not 64 bit. Go me. 0 · Share on TwitterShare on Facebook Bcomputer ✭ January 13 I was building one of my first builds ever and it was a AMD K-5 chip. I got it all together and left it on for the burn-in. Was running smooth. After the burn-in time I shut it down for the first time. I notice a burning plastic smell. The chip had melted the processor socket. Back in the day's when cooling wasn't so good. 0 · Share on TwitterShare on Facebook 1TM ✭ January 13 Building a PC with Asus Prime X370-pro board, I didn’t realize the voltage regulation modules’ heat sinks are razor-sharp, so cut my finger pretty deep while connecting the 8-pin CPU power cable.  0 · Share on TwitterShare on Facebook PRIVATE_MURRAY ✭ January 13 My Thermal paste was dried out... I tried to substitute with toothpaste .. I made a minty winterfresh smoke screen  0 · Share on TwitterShare on Facebook 4t4k3 ✭ January 13 It took 2 weeks to get all the parts to my pc, then we realized we got the wrong case, then when we plugged everything in the pc wouldn't turn on. Turns out this was because we plugged the psu cables into the graphics card. Then we couldn't find a way to get the bios into the pc. Lastly, while I went to buy the case I saw that there were like 8 3060ti graphics cards in stock, 2 weeks after I had paid for a rog 2060. 0 · Share on TwitterShare on Facebook DaxterbeerGMS ✭ January 13 My worst accident setting up my monitors was attaching my monitors onto a triple monitor stand.  When I was mounting backplate, I dropped a screw into the vent of my monitor.  I spent an hour trying to use a magnet and shaking the monitor for the screw to come out before carefully disassembling.  When I got the screw out and decided to test out the monitor, I saw a massive black bar across my screen.  I spoke to ASUS about repairs and they were kind enough to send me not a replacement, but an upgraded one since I was in the warranty period but they didn't carry the exact model.  That is how I went 1080p 180hz 24" to 2160p 165hz 27" by accident. 0 · Share on TwitterShare on Facebook Zelda ✭ January 13 After placing the CPU in the socket I pulled the tension lever down and heard the sound of metal screeching 0 · Share on TwitterShare on Facebook Fudonim ✭ January 13 Finished building the important bits of the computer and I wanted to install some cheap LED strips for that sweet RGB (This was before everything had RGB on it). We soldered some old phone wires as a power source and hot glued the wires to the edge of the case so it wouldn't snag when I removed the glass panel. Some of the hot glue went into the PSU vent and when I tried to clean it out, I only made it worse. Had to buy a new PSU. 0 · Share on TwitterShare on Facebook JoPaMi ✭ January 13 I was building my first PC, around 2007, and I ordered all the components, the best I could afford (and some I couldnt really afford) and watched every YouTube video I could find about putting this together. I had the newest bios ready to flash, my static bracelet, nothing was going to go wrong. I literally found every possible video on what NOT to do.  So when I went to put the the CPU in the AM2 slot I was so nervous that I dropped it WAY too early with my shaky hands... You might be able to guess what happened. CPU would not go in because the pins were bent in one of the corners. I spent hours trying to bend them back. I had to wait another couple of weeks (no 2 day shipping then) to get a new CPU.  0 · Share on TwitterShare on Facebook AdamT ✭ January 13 Young and dumb, I bought a SFF barebones system (case, MB, PS, and fans all integrated essentially) and stuffed it full of a 10k RPM drives running raid 0, couple big storage drives, top of the line GPU, and a screamer CPU with a beefy active cooler.  Everything worked, the noise sounded like a jet engine, and thermals weren't something I knew to care about. The issue was the power supply... I didn't know it was an issue until I heard the pop and smelled the magic smoke escape a few months down the road. Given that it was a special PS, I couldn't just buy a replacement and the OE wouldn't warranty it. So for the next few years I ran a separate external PS chasing all the cables back inside as the system slowly died from poor thermals. Life less, don't buy non-standard equipment, buy a bigger power supply, add more fans, and make your system quiet. Above all else, if you let the magic smoke out, you are boned. 0 · Share on TwitterShare on Facebook She_Devil ✭ January 13 I built my first two computers back to back in 2013 for myself and my boyfriend at the time after having saved months and months to afford the build quality I wanted for them. I still use that computer to this day (though, I recently rebuilt it into a new case with some aesthetic additions) and have built about a dozen other computers for friends/family since. Each time it's always been a fun process, fine tuning a build for someone and what they need or intend to use it for is one of my favorite things aside from actually building it. I've always put off upgrading my own PC since I'm cheap and it has always done what I needed it to do. "If it ain't broke, don't fix it" - that whole thing. And it sure has been a champ all of these years. It's only been recently in the last couple of years that it has struggled at all with games or programs.. Plus it's almost sentimental being my first build ever. Now that my build is definitely what one would call "dated", I finally sucked it up and began my newest build. It was actually really exciting to finally be building a new computer for ME instead of for someone else, and really go all out with it and with the budget. I started this build last November, and it's still unfinished. For the first time ever (or at least that I've ever seen in all of these years building) half of the parts I'm looking for are sold out, the other half are marked up in price, and every worthwhile graphics card is out of stock and being scalped lol. So.. I have patiently waited, and waited.. and waited. Still waiting.. Grabbing every little piece I could until now. There  have been minimal to no restocks on most things and it seems like a lot of things have been going wrong in my build since. Two cases arrived with deep scratches down the face of the tempered glass. The extension cables I purchased had half of the pins hanging out of every cable when I opened the box. My motherboard's RAM slots are slightly too close to the CPU so my AIO pump doesn't fit quite right without pushing on them.  Not quite a horror story, just little things that certainly make this build stand out from the others. I still am excited to finally finish it whenever that time comes. Crossing my fingers for an early restock of the 3080s this year. I am most excited that I will be giving my old PC to my brother so that he can finally start getting into PC games with us. 1 · Share on TwitterShare on Facebook MarcosV406 ✭ January 13 Last year when I was building my PC, I had plugged in my 24 pin connector the wrong way and I thought it just wouldn't go in. I then proceeded to jam the plug in, so the pcb with the header snapped off and I had to get a new motherboard. (I was inexperienced and the motherboard was an asus z490-e) 0 · Share on TwitterShare on Facebook Techdreamer ✭ January 13 edited January 19 I wanted to share a "moment" I had for a build that I sold to a client law firm. Sometimes I will build RAIDED windows file sharing systems for small offices that need data security and redundancy and not necessarily a windows server. I used to use the microcenter branded external enclosures as a 3rd backup for these computers. One Friday afternoon I went to install a new external backup on one of my built systems that was about 3 years old that was located in a small closet that had no light. I was using a small flashlight that was dying (no cell phone with lights at that time had a Palm Treo), and I decided to shutdown their system to clean out all the dust on the inside. When I brought the computer back to the closet and started to plug the power cord, battery ups, key board, mouse, screen and my new external backup drive I turned on the system and "zap", smelled smoke and before I could shutdown the system, it was off. Growing up in a pretty tough neighborhood I had never been frozen with fear, until now.  I was on my hands and knees and I couldn't move. Here is a law firm that could sue me out of existence. I realized that I had plugged the power cord from the external backup into the PS2 port on the file server and fried the board. I mean it was a perfect fit, I thought it was the keyboard, which actually was USB, but the mouse was PS2. After what seemed like an eternity I finally got up and walked over calmly to one of the attorneys and stated that I needed to do some major work on their computer and that they would be down for couple hours or more. The attorney said that he was closing early and that I could stay and lock up. I asked if I could just take their system to my office and do I what I had to, and do a better cleaning and come back the next day. "No problem!" he replied. Thank God the RAID was fine and the backups were intact. I rushed to Microcenter and built them a brand new file sharing server and had it running the next day including the database app and remap all drives. So from that point on I never used those back up drive enclosures and removed them from my other clients, I also learned what "frozen with fear" really meant.   0 · Share on TwitterShare on Facebook Anan ✭ January 13 A day of Joy "Shocked." Back from the era of The Sims2 i had a very reliable PC. It was this system i purchased a dedicated graphics card. In time i found myself changing out for more ram and adding hard-drives.  The system was a dual core like many of that time. While many improvements where being made i felt for what i needed it was able to perform. With life i became a father. As grand and unrelated as this sounds highs and lows are very true. For our first Mothers day we felt the integrity of family values to introduce distance relatives to our newborn. While visiting family we receive every alert possible. Someone had broke into our apartment. As most would expect the house was torn to shreds. Jewelry gone, Finances gone, Electronics gone. Well, I would say all electronics were taken however in all the damage was my computer. Kicked over and unresponsive. Based on its beige look the people that acted upon this felt not only was it not worth it to take but not worth it to leave alone. The event is traumatic let alone being our first mothers day, consoling a crying wife and talking with police officers that are suppose to take note to what was taken while calling me a liar in the process. Specifically over owning a Xbox 360 although the Kinect was left along with the original package. At that time computer store have been running commercials of this exact situation. I wouldn't have felt a need to upgrade if This had not happened. However digital copies of family photos and video are forever lost. *** First thought, Best thought. The birth of a child is a great time trial. With this concept i had the time to go back to school and into my career. Success achieved i was able to do what i felt was best to provide for my family and give opportunity for my child. In making sure i was not being financially responsible i felt building a respectful system could be planned. In time The build was complete. This was my first SLI build tucked what i thought was safely behind a living room PC. The weekend of its completion with a now running child a family dinner is in progress. Talking with the mother in law. Her intrigue is upon this bright flashing system. During the conversation i tell her how i had it connected to the TV as it is capable of 4k gaming but may still be sticking out too far as a hazard. While these words are coming out my mouth my daughter runs into the living room knocking the entire desktop off the table to the ground. 0 · Share on TwitterShare on Facebook zaidaraid ✭ January 14 Short story, iv'e waited and saved up to get a pc for about half a year and now all the gpu's are at a substantial price. Now I am considering to go with a GT 1030 or a RX 550 until the pc market goes down.😭 But the RTX 3070 would help me build my first pc as a beginner and I have watched every LTT, BITWIT, and nerd a budget's videos on YT.😤 I know this isn't a horror story but i'm really trying my best to get a graphics card in 2021.😓 ✋🏾 0 · Share on TwitterShare on Facebook wra18th ✭ January 14 I bought all of the components to build a Pentium 233Mhz setup with a Tyan motherboard and 8 gigs of RAM. Had everything new. I powered it up and it and it ran for a few minutes and then the motherboard started smoking. Then the CPU stated smoking. Then the PSU stated smoking. I guess there was something wrong with the motherboard. When I called the vendor for a warranty claim they accused me of overclocking. I had never heard of overclocking before. Fortunately, they honored the warranty and replaced everything. But now I wanted to learn about overclocking. And with time I got good at it. But I haven't OC'd anything in 6 or 7 years. 0 · Share on TwitterShare on Facebook kparada0421 ✭ January 14 i just put in a new aio and as soon as i turned it on it leaked  0 · Share on TwitterShare on Facebook DrShrapnel ✭ January 14   The summer before last I was upgrading my PC to a full AMD build. Got a great deal at Microcenter for a Ryzen 3600 and 5700XT combo. I'd entered all of my info into PC Parts Picker beforehand and it looked like my 550 Watt PSU was enough to handle the job. After completing the build I was running into an issue where I'd be in the middle of playing a game and BOOM! - it would crash to desktop. Sometimes my entire PC would shut down. Looking online revealed that AMD's drivers were causing a lot of issues for new 5700/5700XT owners. The drivers were awful, but when it was all working, it was a tremendous value for the money. So for a short time I was on the AMD forums as well as Subreddit reading about others having issues with these new GPUs. It was frustrating, but man, I was really happy with the performance for the price. Fix this AMD!  Eventually the crashing was just too much.  I'd had enough and was going to go back to Nvidia. Microcenter had a 2070 Super in stock, and even though it was a heck of bit pricier than my 5700XT, I wanted stability. So off to Microcenter I went and picked up the 2070 Super. When I arrived home I put it in my PC and WHAM! Big crash and my motherboard had a red light. What in the WideWide World of Sports is goin' on here??   I didn't know, so I brought my entire PC to Microcenter to get looked at. Turns out I fried my motherboard. *sob*  This dummy didn't stop to think that the 2070 Super required an even larger PSU. So I had to use the savings I had set aside for a future upgrade to buy a new Motherboard and a 750 Watt PSU. Then it hit me...all of that time I thought it was AMD's drivers, and here it was my Motherboard shutting everything down so I didn't damage my system. It just didn't dawn on me because at the time people were having A LOT of issues with AMD's drivers. So lesson learned - don't skimp on the PSU!   0 · Share on TwitterShare on Facebook «1234567…10» This discussion has been closed. Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 715 The Community 1.7K General Discussion 103 New Members 65 Consumer Tech 16 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 47 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 218 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Lenovo laptop — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Lenovo laptop LuB ✭ October 2020 edited June 7 in General Discussion Hello, the following laptop was recommended for me:   Lenovo ThinkPad E15 15.6" Laptop Computer - Black; Intel Core i7-10510U Processor 1.8GHz; 8GB DDR4-2666 RAM; 512GB Solid State Drive; Intel UHD Graphics I was wondering if Micro Center carries a Lenovo laptop with the same/similar specs but with the thinner design (Ideapad)? Thank you 0 · Share on TwitterShare on Facebook Answers VitorVicente ✭ October 2020 Hey! I found this while browsing the Microcenter store: https://www.microcenter.com/product/621519/lenovo-ideapad-3-17iml-173-laptop-computer---grey It's very similar in specs, just has a different processor. It's also a 17 inch, which might not be ideal if you want thin and light. There is also this one: https://www.microcenter.com/product/621349/lenovo-ideapad-5-156-laptop-computer---grey but it once again has a different processor (this time a bit worst). If you'd like to go even smaller, into the 14 inch territory, may I recommend this one: https://www.microcenter.com/product/628648/lenovo-ideapad-flex-5-14-14-2-in-1-laptop-computer---grey - it's a Ryzen powered machine, but really solid, the only slight disadvantage would be the smaller SSD, only having half the capacity.  Most everything else I see from Lenovo being light and under those specs would also see a significant price increase, but if you'd still like to take a look at them I recommend the Lenovo ThinkPad X1 Carbon and X1 Yoga. If you don't mind slipping away from Lenovo, there are a handful of Dell and HP offers that might also interest you. Might I recommend this one on the Dell side: https://www.microcenter.com/product/628440/dell-inspiron-15-3590-156-laptop-computer---black - and this one on the HP side: https://www.microcenter.com/product/630081/hp-pavilion-x360-convertible-15-dq1071cl-156-2-in-1-laptop-computer-refurbished---silver Hope this helps! Feel free to reach out if you'd like any more recommendations/opinions. 1 · Share on TwitterShare on Facebook LuB ✭ October 2020 Thank you so much for taking the time to look into my question and advise! I will take a look at the models you suggested. 0 · Share on TwitterShare on Facebook LandShark admin October 2020 @VitorVicente is spot on for the recommendations from Lenovo, if you'd like to go outside Lenovo for your selection, we do carry some thin and lights from other brands, such as Samsung. : https://www.microcenter.com/product/622120/samsung-galaxy-book-ion-133-laptop-computer---silver As well as ASUS : https://www.microcenter.com/product/626156/asus-zenbook-flip-13-ux363ja-db51t-133-2-in-1-laptop-computer---grey Please let us know if we can help further! 😊 0 · Share on TwitterShare on Facebook Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 716 The Community 1.7K General Discussion 104 New Members 65 Consumer Tech 16 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 47 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 218 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Returns — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy Returns ZackS ✭ June 2020 in Store Information and Policy So about a month and some change ago I bought the parts to build a new computer.  I've been building PCs for quite a few years and knew exactly what I wanted.  I got the Ryzen 5 3600 for my new build and since I had a Ryzen 3 1200 laying around from building my ex girlfriends pc and needing that pesky bios update on a x470 Gaming pro I just figured I would save a few $ and do the same thing here. Well... needless to say getting into the store with the whole COVID 19 fiasco was a bit of a pain and i didnt immediately want to rush back to the store the same day to make a return when the processor didnt work out of box after the bios update.  I figured the BIOS update just didnt take so I held onto the processor till I could afford a X470 Gaming pro MAX (The MAX edition supports ryzen 3000 out of the box for clarification) it has now been a little over a month, I installed the processor into the new board and fired it up. To my surprise unlike the last board this one actual showed a CPU error light.  I went through the steps of trying to boot the PC with one stick of ram in the specified DIMM2 Slot. I made sure all the connections were solid and made sure the processor didnt somehow get any compound on the components and make an issue that way.  In conclusion I think the processor is bad but I am outside of the 30 day return policy.  What can I do without spending another $180ish on another new processor? The ryzen 3 1200 I have does not like the RAM I bought for the 3600 and thus has been giving me complications.  0 · Share on TwitterShare on Facebook Comments TSTonyV admin June 2020 Depending on the situation, our managers are able to make exceptions and give extensions on the return period, but you would need to speak to one of them about it directly. If you're not too far from the store I'd just recommend coming in and asking, if you can't make it back in easily, we can get your information to our managers to have them reach out to you about it. If you'd like to go that route, send me a private message with your contact information and the reference number from your receipt (if you still have it). 0 · Share on TwitterShare on Facebook Larry49 ✭ June 2020 edited June 2020 I kno9w this is way past return time. Dur to Covid-19, I was waiting until my computer advisor would be able to help me set up.  It is a refurbished Dell purchased on 3/13. Ref # [removed for privacy]. Today (Sunday, June 28) I finally took the computer out of the box. It is a Dell Model # E5440. According to Dell, it is supposed to have a built-in camera, but it does not. Is it still exchangeable? (It would need to have my few downloads scrubbed - I got it up and running in preparation for meeting with said computer advisor.) 0 · Share on TwitterShare on Facebook TSTonyV admin June 2020 The computer is pretty far outside the 15-day return period, so it would be up to one of the managers at the store. If you're not too far you're always welcome to come in and ask, or we can get a message over to them to have them reach out to you. If you'd like to do that, let us know and we'll send you an email follow-up for that.  0 · Share on TwitterShare on Facebook Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 715 The Community 1.7K General Discussion 103 New Members 65 Consumer Tech 16 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 47 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 218 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article How to setup home network ip for 24/7 Live Streaming a pre-recorded content on YouTube — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Consumer Tech › Networking & Security How to setup home network ip for 24/7 Live Streaming a pre-recorded content on YouTube raminjan ✭ September 11 edited September 11 in Networking & Security Hello guys, I have a problem with live streaming 24/7 when it comes to configuring my home network. I wonder if someone can guide me, please? Recently, I tried to stream with my home computer 24/7 on YouTube using OBS software. It failed. The Live Stream got interrupted after a week. I analyzed several of the Log files for OBS and it kept saying either computer hardware failure or network failure. I began to investigate other options such as Static IP addresses. Because I read online and figured that having a dynamic IP address is one of the problems which could lead to interruptions of the live stream. Added, I learned that my Optiplex 990 Dell Small form factor was a disrespect to the world of Live Streaming. ( I am a newbie and still learning, so don't laugh :D) but anyways, I am planning on building a hefty pc and I have attached the build here. But my main problem right now is the home network. Because I have about 20 devices in my house which may or may not need access to the internet. But none of them are online at the same time. I know I can rent a VPS and I have already but my goal is to keep a cheap VPS as a backup server. My main streaming should be from a hefty powerful machine at my house. If anyone could A: help me understand what configuration can I do to my home network to make it ready for 24/7 Live streaming and B: if you would also like to see what PC build I am after for this Live Streaming and want to provide feedback on that, please see the attached file and reply. Your opinion is always valued and appreciated. streaming build.pdf Thank you. 0 · Share on TwitterShare on Facebook Best Answer Ian admin September 11 Accepted Answer Greetings. What is your intended budget for the build? Your existing router may be able to set up a static IP, you can check the manual / settings of the router that you have and it should describe how to do this, if available. 0 · Share on TwitterShare on Facebook Answers raminjan ✭ September 12 Iam looking at 1200 dollars for the build. Any recommendations? Thanks. 0 · Share on TwitterShare on Facebook Ian admin September 13 edited September 13 https://community.microcenter.com/discussion/comment/36085#Comment_36085 Edit: I replied to your other discussion thread regarding this! 0 · Share on TwitterShare on Facebook Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 714 The Community 1.7K General Discussion 103 New Members 65 Consumer Tech 16 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 46 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 217 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article All Microsoft Office Apps Stopped Working — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion All Microsoft Office Apps Stopped Working Kerry ✭ May 2020 in General Discussion I have a Dell Inspiron 13 7000 that I purchased at Microcenter last June 2019 with 3 years worth of MS Office 365. I also have a ESET virus protection. This week I have been unable to open any Office product. I've tried to open the apps directly, and by double clicking files that I have saved on my computer. When I try to click on the app icon, it is as if I never clicked on it. But when I click on a file, I get a MsgBox that says, "Windows cannot find file, 'C:\Users\Me\Downloads\file.xls'. Make sure you typed the name correctly, and then try again." When I checked Office.com for my subscription, it shows the current annual one is good until June 11, three more weeks. Why is this happening and how can I get it fixed? 0 · Share on TwitterShare on Facebook Comments TSMikeW admin May 2020 It's difficult to say what happened, but something damaged the program. Most likely an update. Simple fix is just to repair it and Microsoft offers a system for this. Press "WIndows" and "R" on your keyboard, and type: appwiz.cpl In the list find Office 365 and right click, choose the "Change" option. Select "Online Repair". It'll redownload the client and repair the installation for you. 0 · Share on TwitterShare on Facebook Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 714 The Community 1.7K General Discussion 103 New Members 65 Consumer Tech 16 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 46 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 217 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Very first gaming build! — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Help Choosing Parts Very first gaming build! yamero77 ✭ February 2020 in Help Choosing Parts Hey guys! I'm looking to build my first PC and have very basic knowledge of what I'm doing. My budget is from $1500 - $1800. I want to be able to run high graphical settings with over 60 FPS if possible. I already own a mouse and keyboard but have no monitor. Also, regarding the CPU; I have friends who swear by AMD and some who say Intel is the only/best option. Thoughts? Thanks in advance! 0 · Share on TwitterShare on Facebook Best Answer TSMichaelB admin February 2020 Accepted Answer Welcome to the forum Yamero77. $1500-$1800 is a very solid budget, even if we are partitioning some of that budget for a monitor. Here are a few options for you. Option 1: https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=71366aae-3656-44a5-8ea2-e4d470d21184 This option is going to be what I would recommend at the top end of your budget. It will get you an 8 core, 16 thread Intel Core i9 9900K which is currently the best gaming CPU available on the market. It's definitely far more expensive than some of the comparable AMD offerings, but if you did not want to compromise on high core count and clock speed, this is the best choice. It also includes 16GB of DDR4 3600mhz C16 memory, a 750W fully modular gold rated PSU, a 1TB NVMe SSD, a 240mm closed loop liquid cooler, an RTX 2070 graphics card and a Dell S2417DG, a 24 inch 1440p 165hz G-Sync display that will pair absolutely perfect with the rest of the component selection. After the $20 bundle discount, this will cost around $1810 before taxes and does not include the cost of an OS. Option 2: https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=505d04dc-9f2d-4abc-b525-f79bab000679 This option is going to be the budget option. It will provide the high refresh rate, high graphical settings that you requested for the lowest price. This will save you the most money now, but may require upgrading sooner as more graphically demanding games launch. The CPU is a fair bit slower than the 9900K, but for 1440P gaming, it doesn't matter all to much as the graphics card will matter more at this resolution. This gives you 6 cores, 12 threads, 12GB of DDR4 3600mhz memory, a 650W bronze PSU, an RTX 2060 KO graphics card, a 1TB NVMe SSD, and the same Dell 24 inch 165hz G-Sync monitor. The total price of this system is $1274 after the $20 bundle, but does not include taxes or the cost of an OS. Option 3: https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=1923163c-96c4-4a39-804e-e99a2e273077 This is going to be my personal recommendation. It will grant you the most price:performance of the 3 builds and should last you for quite some time. It's extremely similar to build 1, except we swapped the 9900K down to a 9700K. We still get 8 cores at a very high clock speed, we just save $130 by doing away with the Hyperthreading feature. If you are not streaming while gaming or rendering videos while multi-tasking, you will not miss this feature. The $130 savings also allowed us to move up to an RTX 2070 Super, which should give you an extra 20% faster graphics card for even higher framerates in more demanding titles, all while landing right in the middle of your budget at $1650 after the $20 bundle discount. Once again, this does not include taxes or the cost of an OS. To answer the question about which processor is better, it's honestly subjective. AMD is in a really good spot right now because they offer very similar gaming performance to Intel, while offering much better multi-threaded performance for a lower price. With that being said, Intel still has the best gaming oriented processors on the market. If gaming is your goal and you do not want to compromise on performance, Intel is still the best option. It all boils down to how you plan on using your system. I would say if you do more than gaming, or find yourself multi-tasking while gaming, go with AMD's Ryzen 3000 series. If you are just gaming and want the highest framerates possible, go with Intel's 9th generation processors. 6 · Share on TwitterShare on Facebook Answers yamero77 ✭ February 2020 Thanks so much Michael for taking the time to put these together so quickly. You've provided some great options here and I think the third build is definitely closest to my personal needs. I have colleagues who swear by both AMD and Intel so your more agnostic and preferential explanation really helped me out! If you or anyone else that happens to see this has any tips or anything else for me, I'd greatly appreciate it! Thanks again! 0 · Share on TwitterShare on Facebook TSMichaelB admin February 2020 You're very welcome Yamero. The biggest tip I can recommend would be to make sure that you enable Nvidia's G-Sync technology. It's going to be instrumental in making sure your gaming experience is extremely smooth, free of jittering and tearing. Here is a quick article on how to do so: https://www.microcenter.com/tech_center/article/10907/how-to-enable-nvidia-g-sync. Lastly, if you do decide to get that Dell monitor, tweak the color settings a little bit. While they are already pretty good out of the box, the panel looks phenomenal when properly tuned. For my panel, the best colors were achieved when setting red at 96, green at 99, and leaving blue at 100. Gamma is going to be subjective, but I like my panels dark since I often game in a dark room. I run my gamma at 0.83 and brightness at 13%, but this is going to be up to your personal preference. One last recommendation. The LanCool II chassis comes with a spot to add a USB Type C port. It requires a cable to add and attach to a motherboard. If you need that cable, it can be found here: https://www.microcenter.com/product/616604/lian-li-600mm-usb-31-(gen-2-type-c)-cable-for-lancool-ii---black. If you have any questions, please let us know! 0 · Share on TwitterShare on Facebook Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 714 The Community 1.7K General Discussion 103 New Members 65 Consumer Tech 16 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 46 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 217 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Upgrade from old Core i7 / Win7 Ultimate for a user with diverse needs — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Upgrade from old Core i7 / Win7 Ultimate for a user with diverse needs Savage223 ✭ April 11 edited June 5 in General Discussion HI! It has been a very long time since I was last down to St. Davids PA and am planning to travel back down to purchase everything based on the answer(s) to this post- some time this week, most likely. My current system is a Gateway FX6803-35. This is a dual channel Core i7, running Windows 7 (64) Ultimate. I would prefer to select and install mid-to-high speed motherboard and CPU, have a good graphics arrangement with reasonable speed, (video editing, some gaming but nothing that would classify me as a cutting-edge gamer,) that supports at least two monitors. I really want to run through HDMI as this is what my monitors and larger flat screens have. While I am not opposed to a complete off-the-shelf option, I was screwed by Gateway the first and last time I purchased- because they used a defective sound setup that was patched- and every time Microsoft did an update, it completely hosed the install, and is the reason I now have a total of four 1.5 TB drives... because it was the fastest option to get back up and running at the time. So a full OTS system will be a hard sell, but I would consider it for the right configuration. I would like to keep: (3x) SATA HDDs, a Blu-Ray drive, my CD/DVD drive, and my power supply, if possible. I am a HUGE interconnection geek. I run a Nostromo gaming pad, a VisTablet pen input pad, a Steinway music interface, a USB ergo keyboard, USB and wireless gaming mice, and often utilize a serial port adapter (USB) to run an external Shortwave radio that I wrote an application to control. I create digital music, process digital video, and do a ton of photo editing- using Adobe Creative Master Suite CS5. (Adobe "assured" me that I could reinstall their package on this new system... holding breath with a smirk...) I am looking for recommendations. (Is PowerSpec a store brand? If so I would definitely reconsider my hesitation to buy an Off-The-Shelf / pre-built system. I really trust your company, and that is understated to save space here...) I am not dead-set against anything, but I am a pragmatic person who isn't afraid to put money where it makes the most significant improvement, and hesitate spending it just to have "the best available." The kind of person who will drive a vehicle because it still goes, not because it looks good. The current Gateway : 2.8 GHz core duo, *9 GB DDR3*, *Radeon Graphics CARD, I think! w/1024 MB*, Windows 7 Ultimate (will install Win 10, unless I could port all my apps to Linux and break out of the MS racket,) DDR3 SDRAM, Serial ATA HDDs (room for 3 HDD and two optical drives.), DVD +R and Blu-Ray. I apologize that this is so wordy, AND that it is likely I left out some key information. I have always built my own systems, but stopped 10 years ago... and have been paying for it ever since. I lost track of the changes in technology along the way. Heck... the online source I used to buy from doesn't even exist anymore LOL! Thanks in advance for any advice you can offer! I am excited to take a trip back down to Philly... 20 years ago this was a destination for me and a few friends to take a road trip! -"Savage223" 0 · Share on TwitterShare on Facebook Comments Savage223 ✭ April 11 edited April 11 EEsh... I apologize... my didn't work for the content on what I think I need. Note that I do not know what my form factor is, and the information i've been able to find online is limited. I also want to keep my case, so that's why I want to know. I would like to add 32GB of fast system memory, possibly 64. I would consider both re-using or replacing my current graphics card. Stupid, but I THINK this was a discreet card instead of an on-board/on-chip graphics system... I don't have the computer where I am right now to look. I think I should be in the Core i5 to Core i7 CPU category, and am perfectly fine considering AMD if it is thought they are just as good. I'd like a decent cache but have no clue if a high cache is actually utilized optimally (if it is worth the extra dough,) or even if my apps can utilize the added capacity in a way that makes the extra expenditure worth my while. I prefer USB 3.0, if it is actually backwards compatible, and really only need 1-2 USB C connections. I prefer the full-sized port, because I have only a GoPro and a phone that use USB-C. Forgive me for the early omission. I'll be glad to answer as need be. Thanks again! 0 · Share on TwitterShare on Facebook TSTDavey admin April 11 Hello @Savage223 and thanks for posting on the Microcenter Community Forum. If you are wanting to upgrade your Gateway to a video editing and gaming pc, we'd recommend to invest in a pre-built pc that already has the parts for this type of computing. There's not much benefit in upgrading older PCs to be newer systems. At the point, a re-build PC from scratch is needed. May as well just go with a pre-built system that already has everything you need and works. If you can share what your budget is for a PC, we'll can inform you of some pre-built system to look at. 0 · Share on TwitterShare on Facebook Savage223 ✭ April 11 Thanks for the quick reply! I expect to pay around $1000. If will go higher, but would want to see a fast primary drive- likely a SSD that would be sized large enough to run the OS paging and graphics caches; a fast i7 class CPU; 64gb of fast ram minimum; an optical drive, (Blu-Ray is not necessary in the new system,) the HDMI and USB I need; built-in WiFI and an included external antenna (if possible, though I can easily run CAT5 to it,) and a decent sound card that supports 5.1 surround sound at minimum. This may be totally unreasonable at my desired high point of $1500. Note that I do not need "extreme gamer" level graphics; I am more interested in running video that is, at most, the 4k produced by GoPro and Sony action video cameras. I use Adobe Premier for video editing, and I expect some lag in processing times, but this is consumer level versus semi-professional video production. I hope this makes sense... :) 0 · Share on TwitterShare on Facebook TSTDavey admin April 11 @Savage223 what MC store are you near? $1500 will get you the 64gb of RAM, GPU and a fast processor. We can look up the computer at your store. 0 · Share on TwitterShare on Facebook Savage223 ✭ April 11 St. David's, PA - Just outside of Philadelphia. 0 · Share on TwitterShare on Facebook TSTDavey admin April 11 @Savage223 take a look at the link below. Take a look at the Powerspec G164 sku# 210286. It has 16gig of ram which is a great start for video editing and gaming. You can add more memory later up to 64 gigs or more. It has a RX 5500 XT which is a great card, can do 4k with a display port cable and 4K monitor, if you have one. Also look at the Dell XPS 8940 sku# 150383. Good card and 16 gigs of memory. And last, the Powerspec G508 sku# 251918 has 16 gb of RAM, RTX 3060 GPU (one of the best graphic card on the market), with a Ryzen 5 5600x CPU. This would be the recommended machine to go with based on the current St. Davids inventory as of today. Link: https://www.microcenter.com/search/search_results.aspx?Ntk=all&sortby=match&N=4294967292+4294819035&myStore=true&storeid=061 0 · Share on TwitterShare on Facebook Savage223 ✭ April 12 These seem right on, especially the PowerSpec, with a few issues, I think. (I could only take a quick look for the moment.) I run dual HDMI based monitors, and none have more than one port. I want to maintain an optical drive, because I have a lot of wedding photos and other things archived on discs. I want to be able to add at least one separate HDD to the system, and I actually have three that have very low hours and test good. It doesn't look like these (cases, at least,) will accept more than 1 drive, if even that. 0 · Share on TwitterShare on Facebook Ian admin April 12 To hook up multiple HDMI monitors (if it only has one port), you'd need a DisplayPort to HDMI adapter/converter cable. For a DVD drive, you'd need an external option for this PC (and most PCs these days) - Any of these would connect via USB and work: https://www.microcenter.com/search/search_results.aspx?N=4294966941 Which specific system / model were you looking at in regards to adding extra hard drives? 0 · Share on TwitterShare on Facebook Savage223 ✭ April 14 I actually like all three of these 0 · Share on TwitterShare on Facebook Ian admin April 15 https://community.microcenter.com/discussion/comment/31133#Comment_31133 Hard to tell from the pictures but it looks like the Dell, SKU 150383 has maybe 1 slot for an additional drive at the top right. The G509 SKU 251918 and G164 21028 both have 1 internal 2.5" bay as they share the same case. 0 · Share on TwitterShare on Facebook Savage223 ✭ April 17 I chose the G707! More than I planned on spending, but for the reasons follow after a quick question: What is the BEST way to create a baseline recovery "disc"? Of course, there is no optical drive for "disc," and I used a dedicated thumb drive for my HP Laptop for this purpose. But this is Win10 and a pre-built system- so what is your recommendation for a recovery disc that allows me to re-install the pre-installed Win10 software? At what other points would you recommend making a baseline recovery disc, or is there a better way to capture significant configuration events, such as installation of all my hardware, installation of larger apps like Adobe Suite, and that kind of thing? Do you just keep verifying everything works after every significant change or set of changes? What do you recommend? I chose the G707 over the others because: 2 available SATA ports on the board. (Maybe no room, but at least I can connect a HDD for file transfer purposes, even if temporarily.) ATX vs MicroATX (better power management) based on what I read beforehand on a separate site. Twice the installed RAM This is just the short list. I have to try to fire it up today, very excited! Thanks for your advice so far! 0 · Share on TwitterShare on Facebook Ian admin April 17 You would be looking for a system image with what you are describing, we have a guide on how to make that and recover from that (if needed) here on our Community forum: https://community.microcenter.com/discussion/2315/how-to-create-and-restore-from-a-system-image-in-windows-10 0 · Share on TwitterShare on Facebook Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 715 The Community 1.7K General Discussion 103 New Members 65 Consumer Tech 16 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 47 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 218 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Contacting the store ... — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Store Information and Policy Contacting the store ... RetlawNomis ✭ September 2020 in Store Information and Policy Why is it so hard to contact Micro Center (Houston). I am trying to find out if a PC build is complete. I have called the branch, I get the "hold capacity is full - goodbye (but they do tell me they value my business before saying goodbye)", I have texted (as per the voice message before I get auto disconnected) , I get a message back from the text message service "that is a good question someone will text you back". (nothing after 24 hours)  I have email via the website, nothing back so far .... Tried chat. You are number 6 in line ... after 40 minutes I am not 3rd in line. It sounds like Micro center is trying hard not to allow customers to contact them.  1 · Share on TwitterShare on Facebook Comments Retired_RN73 ✭ September 2020 I have trying to contact the store to get to the accounting dept. all day to discuss my bill.  The lines are always busy and the recording says I can do this online.  How? There is not dept. for that that I can see. Please help.   1 · Share on TwitterShare on Facebook Zander ✭ September 2020 I have the same problem. I was on hold for 60 minutes and I gave up. 0 · Share on TwitterShare on Facebook LandShark admin September 2020 edited September 2020 @RetlawNomis Sorry to hear that you weren't able to reach us quickly. Have you heard back from us via email? @Retired_RN73 Apologies, but our stores don't handle our billing. Are you trying to reach us regarding your Micro Center credit card or perhaps a separate concern? @Zander Sorry to hear that you weren't able to reach us by phone. How can I assist you? 0 · Share on TwitterShare on Facebook jrjmpls ✭ October 2020 Ihave a computer that failed in lesss than 6 months. I was told it would take 1-2 days to fix. It's now been 13 days. It's obviously a lemon. How do I get my money back? I'm not even allowed to be put on hold when I try to talk to management about the problem. 0 · Share on TwitterShare on Facebook TSPhillipT admin October 2020 Hello @jrjmpls You should be receiving an email from me regarding this issue!  Please check your email.   0 · Share on TwitterShare on Facebook Kwazy ✭ October 2020 Fairfax - Dropped off a computer over a week ago.  I've tried calling (it always hangs up after so many rings & nobody answering), I've tried contacting the tech via the site (no reply) and I tried contacting the manager via the site (no reply).  Thank gosh I got that warranty with them.  But wait, Dell PC wasn't even 60 days old before it decided to die.  Sure would be nice to know what's going on with it.  It's only for work. 0 · Share on TwitterShare on Facebook TSPhillipT admin October 2020 Hello @Kwazy Please check your email, you should receive an email from me regarding your repair.   0 · Share on TwitterShare on Facebook Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 716 The Community 1.7K General Discussion 104 New Members 65 Consumer Tech 16 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 47 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 218 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Fan or cooler noise on a PowerSpec G436 Gaming Computer — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Fan or cooler noise on a PowerSpec G436 Gaming Computer rcalinjageman ✭ January 2 in General Discussion I'm not quite a month into owning a PoweSpect G436.  Yesterday the rig started making a very loud and continuous noise while powered up.  It sounded like a cable running on a fan, but I have checked all the fans and none of them seem to be the culprit.  The sound seems to be localized to the Power Cooler.  Never dealt with a liquid cooling before.  Here's a video showing the sound and how stopping each easily-accessible fan does not alleviate the sound: https://photos.app.goo.gl/hu2nM3YpR9yzq9iu9 Is there some easy fix--something to check or tap to reduce the noise? If not, what's the procedure/policy for remedying this under warranty? Thanks, Bob 0 · Share on TwitterShare on Facebook «12» Comments Ian admin January 2 rcalinjageman said: I'm not quite a month into owning a PoweSpect G436.  Yesterday the rig started making a very loud and continuous noise while powered up.  It sounded like a cable running on a fan, but I have checked all the fans and none of them seem to be the culprit.  The sound seems to be localized to the Power Cooler.  Never dealt with a liquid cooling before.  Here's a video showing the sound and how stopping each easily-accessible fan does not alleviate the sound: https://photos.app.goo.gl/hu2nM3YpR9yzq9iu9 Is there some easy fix--something to check or tap to reduce the noise? If not, what's the procedure/policy for remedying this under warranty? Thanks, Bob Greetings, after reviewing the video, this doesn't seem like something we'd be able to fix outside of the store. It seems to be something wrong with the cooler itself. We are able to assist with the warranty directly at your local Micro Center store. An appointment is not needed for service, there may be some available online at https://www.microcenter.com/site/service/service.aspx Otherwise please visit the store with the computer and charger/power cable for assistance, store hours are 10am until 9pm Mon-Sat, 11am-6pm Sun.  0 · Share on TwitterShare on Facebook rcalinjageman ✭ January 30 After 3 trips to Microcenter to try to fix this problem (the power cooler that needed to be replaced was out of stock each time), Microcenter replaced this PowerSpec outright (1/17/2021).  But now (13 days later), the same noise has developed in the new unit (https://photos.app.goo.gl/nGW7urJswpZQuZFu8). The techs who helped the first time were very familiar with this issue--they said they had been fixing this a lot.  They also said that in addition to making the computer unacceptably loud, it would, over time, damage the computer. What is my next step?  Replace the unit again?  Switch to a different cooling system?  Return the unit completely?  No one at the physical store answers the phone.  I'd like to settle on a solution before bringing it in, to save myself multiple long trips back and forth.  1 · Share on TwitterShare on Facebook Ian admin January 30 rcalinjageman said: After 3 trips to Microcenter to try to fix this problem (the power cooler that needed to be replaced was out of stock each time), Microcenter replaced this PowerSpec outright (1/17/2021).  But now (13 days later), the same noise has developed in the new unit (https://photos.app.goo.gl/nGW7urJswpZQuZFu8). The techs who helped the first time were very familiar with this issue--they said they had been fixing this a lot.  They also said that in addition to making the computer unacceptably loud, it would, over time, damage the computer. What is my next step?  Replace the unit again?  Switch to a different cooling system?  Return the unit completely?  No one at the physical store answers the phone.  I'd like to settle on a solution before bringing it in, to save myself multiple long trips back and forth.  Hello, I'll be sending you an email regarding this. 0 · Share on TwitterShare on Facebook DMA ✭ February 1 I had the same issue with my AIO cooling unit. It started exactly on the two week anniversary. I was told I could bring it in and have it fixed under warranty but I didn't want to have to leave it for who knows how long so I ended up buying another of the same cooler and replacing it myself. I hope this one lasts. The pumps on these seem to be very poor quality. 0 · Share on TwitterShare on Facebook MattP299 ✭ February 4 rcalinjageman  - Did this get fixed? My PowerSpec G467 is making a strange sound for the last ~2 weeks and I can't tell what it's coming from. It's brand new.  0 · Share on TwitterShare on Facebook DMA ✭ February 4 Well, I bought a new water cooler, same as the original and it's been in about a week and so far so good. No rattle. At some point I may return the original and get it replaced but more likely I'll just be happy if this one stays quiet. It seems to do a good job of cooling. Plus I added one of the fans from the new cooler to the rear of the chassis for added exhaust flow and that seemed to bring the temps down another few degrees C.  I was disappointed though that the original cooler pump only lasted 2 weeks. When I decided to replace it I wanted to put a good high quality air cooler such as the Noctua but as it turned out, there is not enough room in the case for any good quality air coolers. 0 · Share on TwitterShare on Facebook LandShark admin February 5 Hello, @DMA if there was an issue with the watercooler in your build I would recommend bringing it into our service department. Since you mentioned that you just recently purchased this, it should still be under warranty and any part failure would be covered by said warranty. Thank you for sharing this feedback about your build. I'll be sharing this with our PowerSpec team! Please let me know if you have any other questions or concerns! 0 · Share on TwitterShare on Facebook BradESD Sioux Falls, SD ✭ February 9 edited February 9 @Ian @LandShark, I have the same problems on my Powerspec G436. Cooler Master Pump causing extremely loud noise. You can feel one of the pump hoses vibrating. started about 6 weeks after purchase (really only 4 weeks of operation as it sat wrapped up as a Christmas Present). About the same time as the pump failure, I also had the Microphone jack now causing what sounds like a ground loop hum when at microphone or even just any simple 1/4" to 1/8" mic adapter is plugged into either motherboard or case MIC jacks. Even without any other perpherial plugged in and an AC isolation transformer/hum bucker installed it continues. Even shut down the Magic Light LED's completely and disconnected all cords/connectors except desktop AC power and any mic or mic adapter and wireless(or wired) headphones and still bad static and hum. Never did this before the pump seemed to go bad. With no headphones plugged in the mic sensitivity meter shows tons of noise, with just any mic adapter plugged in as well. Can't even use it for audio production now, as this PC is used both for gaming and audio studio production. I live 4 hours away (Sioux Falls, SD) and only had the PC for 2 months. (problems started a few weeks ago). Not happy with the quality on this PC right now...especially after seeing all the complaints on the cooler masters. @Ian @LandShark, I hope to come in and get these diagnosed and resolved asap. If it cannot be resolved same day, can I exchange for a replacement G436(I see there are 15 in stock currently), exchange for a different model/upgrade, or a refund? 0 · Share on TwitterShare on Facebook edward_s ✭ February 9 I am also having the same issue with my G436, purchased a month ago. Will same day repair in store be possible? I live 3 hours away from the nearest Microcenter, so I would really prefer not to have to make two separate trips. 1 · Share on TwitterShare on Facebook LandShark admin February 9 Hello @BradESD and @edward_s. Welcome to the community! I'm sorry to hear that you're having an issue with your PowerSpec G436! Please expect an email from us! Since you're both fairly far from the store, I'd like to get some more information to better assist you! 0 · Share on TwitterShare on Facebook BradESD Sioux Falls, SD ✭ February 9 edited February 9 @LandShark , i received an email asking for Phone number, which I responded too and provided. Please have a St Paul, MN Microcenter manager all me as soon as possible. I did talk to a Service department technician (Austin I think) at the St. Paul, MN store and was helpful in answering a few questions but need a manager to discuss same day repair or replacement options, as I cannot be driving back and forth 4 hours each way for multiple days...especially when it seems that this is a known and ever growing customer issue with at least this G436 configuration. I would also like to know what the replacement to the cooler master model being used and is showing mass failure, because I don't want to go through this same problem weeks later as I see others have already endured. Thank you. Questions: Is this a Gen1 or Gen 2 Cooler Master MasterLiquid ML240L installed in these recent builds? In regards to the defective Cooler Master, Is there any way to get a replacement Cooler Master sent to my address via UPS, USPS, or FedEx? I can install it just fine and mail back the defective one. I am willing to use my credit card to hold until defective cooler master is returned. 0 · Share on TwitterShare on Facebook TSTDavey admin February 10 Hello @BradESD we have the request in the ST Paul Store leadership call back queue. If they don't call you back today it should be tomorrow as they attempt to return customer calls during business hours. Let us know if you do not get a all back by tomorrow afternoon. 0 · Share on TwitterShare on Facebook Climbingmoon ✭ February 15 Purchased a G436 for my son. It has the exact same issue with the pump. I will attempt to get it replaced. How have the other replacements gone? 0 · Share on TwitterShare on Facebook Climbingmoon ✭ February 16 I took the G436 to Microcenter Parkville, MD today. The person who assisted me was incredibly helpful and offered to assist. They acknowledged they had seen several instances of this issue. They only bad news is that they did not have a replacement part in stock or an ETA on when would arrive. They created a work order for me and will contact me with replacement options. I'm hoping for a quick resolution! 0 · Share on TwitterShare on Facebook LandShark admin February 16 Great to hear that you're getting assistance in our store! If there is anything that I can help you with, please let me know! 0 · Share on TwitterShare on Facebook Climbingmoon ✭ February 22 edited February 22 @LandShark I called to check in and there is still no ETA for the part. It seems like there is no availability or process to get the replacement part. I will try to wait it out another week, but I was hoping for a faster resolution. 0 · Share on TwitterShare on Facebook digital44 ✭ February 23 edited February 23 I have the exact same issue with my G467 (same coolermaster 240ml), mine happened to go bad around 6-7 weeks. I keep hearing from multiple people that these coolers go bad after two weeks. I think it is pretty ridiculous that they cannot replace the AIO with another (better) cooler. I even said I would pay the difference for a more reliable cooler and they said they can only replace what was originally in there. At this point I am probably going to buy a better cooler myself. Otherwise I'm going to be making a trip to Microcenter every 2 weeks to get the bad cooler replaced when this is clearly a known issue with these. Pretty ridiculous if you ask me. 1 · Share on TwitterShare on Facebook TSTDavey admin February 23 Hello @digital44 and thanks for posting on the Microcenter Community Forum. Sorry you are also having issues with your G467 and the cooler master cpu cooler. We understand your stance on the cooler master cooler. But we'll add that these coolers have good reviews and are considered a very good quality manufactured cooler by cooler master. Unfortunately with pre-built computers, whether its our brand, Powerspec, or a Dell, HP, etc., original oem parts is what is replaced in a pre-built PC under a warranty service. That's store policy. If the system was Dell computer we'd have to replace the cooler with the same manufactured cooler that originally came with the Dell computer, or the Dell Manufacturer's warranty would be voided. Its up to you, but you could bring your powerspec to the store for service, assuming you are still under the 1 year warranty. The cooler master is actually a good cooler. Sounds like the cooler unit installed was quite frankly a dud. Sometimes computer components/units can be manufactured defective without the manufacturer or retailer knowing. The nature of electronics and technology. You could also install another AIO of your chose into your powerspec and it would not void the warranty for the other components. But the warranty will not cover parts & labor for the AIO you installed nor will it cover components that are damaged or malfunctioned due to the AIO cooler the customer installed. I hope that made sense. Sorry for the long book addition. Just wanted to share somethings from the MC side of the community house. Let us know if you have any other questions. 0 · Share on TwitterShare on Facebook digital44 ✭ February 23 https://community.microcenter.com/discussion/comment/28282#Comment_28282 Thank you for the reply and I appreciate you laying the options out and I also understand that you have to go by the store policy. I ended up bringing it in this morning and they offered an alternative option that I am very pleased with so all is well. :) 1 · Share on TwitterShare on Facebook LandShark admin February 23 @digital44 Glad to hear that we were able to make an exception for you here! Thanks for sharing your experience! 1 · Share on TwitterShare on Facebook TSTDavey admin February 23 @digital44 Great to hear the store's options are satisfying to you and all well. I concur, thanks for sharing your experience. 1 · Share on TwitterShare on Facebook Climbingmoon ✭ February 28 @digital44 Can you detail the alternative provided? It has been two weeks and the local store has not provided any update, ETA, or alternative. 0 · Share on TwitterShare on Facebook DMA ✭ March 1 Are you saying that you've had your new rig in the store for two weeks waiting for a repair and you have not been provided any update? If this is true it is appalling. My brand new G436 AIO Cooler Master crapped out exactly two weeks after I bought it. I didn't want to take it back to the store and have to wait for a repair but I never thought it would take WEEKS to get resolved. Regardless I reluctantly went and purchased a replacement cooler myself, exactly the same brand and model hoping that my odds of 1 out of 2 performing without sounding like a water bong festival would be fairly high. And so far so good after about a month on the 2nd unit. But the fact remains that these Cooler Master AIO's are not performing very well at all with a high failure rate. Microcenter should be taking care of these issues promptly. A customer shouldn't have to wait weeks to repair a brand new computer due to poor quality components. Especially when so many are having issues. They need to look at a solution at the build level not at the warranty replacement level. 0 · Share on TwitterShare on Facebook Climbingmoon ✭ March 1 @DMA Luckily, I still have the unit but it has been over two weeks with no clear indication of the plan to address the issue. I called the store but it appears they are not answering the phone, the chat support is no help saying I just have to wait because the part is back ordered. I have asked for a call back but the previous call back never yielded any results. The only option seems to be taking a trip to the store to beg for alternative options. @TSTDavey @LandShark Are you able to provide any assistance to get this escalated? 0 · Share on TwitterShare on Facebook LandShark admin March 1 Hello @Climbingmoon I'd be happy to look into this. Someone should have reached out at this time. My apologies for the lack of response thus far. I'd like to get more info about this to see why this may have occurred and to ensure it doesn't in the future. I'd strongly recommend going to the store about this if you are having hardware issues with your PowerSpec device. Please be on the lookout for an email from us. 0 · Share on TwitterShare on Facebook Climbingmoon ✭ March 1 @LandShark I visited the store on 2/16, this is when they created the original service ticket. While they were very nice, the problem seems to be that the replacement unit is back ordered with no ETA. My opinion is that if a replacement part cannot be provided in a timely manor, then a similar alternative part should be offered or they should start gutting them from the existing pre-build units they have until the back order is complete. I would prefer a different replacement part at this point given the high failure rate. I was open to alternative options but no one seems to be willing to provide one. 0 · Share on TwitterShare on Facebook digital44 ✭ March 1 https://community.microcenter.com/discussion/comment/28681#Comment_28681 Hey. When I brought it in to the store and mentioned that the CoolerMaster went bad, they recommended an air cooler instead. They put in a Noctua NH-D15S, it was ready later that day but I picked it up the following day. GL man hope you get this resolved soon! 0 · Share on TwitterShare on Facebook DMA ✭ March 2 https://community.microcenter.com/discussion/comment/28741#Comment_28741 I wanted to replace the Cooler Master AIO with the very Noctua cooler you have referred to but the specs on the cooler and the case indicated there would not be enough headroom. Apparently it does fit. How much clearance do you have with the glass case cover? If so I will definitely replace with the Noctua if (or maybe I should say when) this CM unit wets the bed. 0 · Share on TwitterShare on Facebook digital44 ✭ March 3 https://community.microcenter.com/discussion/comment/28810#Comment_28810 Not sure exactly how much clearance but it's close to the glass, maybe quarter of an inch. I have the mid tower case, Lian Li LANCOOL 205 i believe. 0 · Share on TwitterShare on Facebook DMA ✭ March 4 How are your temps with the Noctua as compared to the CM AIO? Also did you add any fans, assuming you removed the two that were integrated into the radiator? 0 · Share on TwitterShare on Facebook «12» Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 715 The Community 1.7K General Discussion 103 New Members 65 Consumer Tech 16 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 47 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 218 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? 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Community Article Bios update for G436 (MSI Z490 Plus MB) - Page 2 — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Bios update for G436 (MSI Z490 Plus MB) «12» Comments TSMichaelB admin April 2 https://community.microcenter.com/discussion/comment/30569#Comment_30569 The context of my post might have been a little vague, I want to clarify it a bit more with an example. An example being: compromising on CPU/GPU performance to throw flashier lights on the system, that wouldn't go over all that well. There are other examples of areas that you don't compromise on as well such as PSU's. Using non-UL or non-TUV certified units that have not been independently tested for safety and reliability would be a disaster for mass-produced units. It's areas like these that we try to avoid compromising on because performance and reliability is not just a strong selling point, it's a big deal in general. The issue at hand, the context of the conversation we are having, is board firmware support and features that are brought about by said firmware. As system integrators, we are held to a different standard to that of your average system builder. Much like you can't sell a toaster that can't toast, you can't sell a computer that can't compute. If it isn't stable enough to operate, that is a problem. As a result, stability & reliability comes first & foremost (after safety, of course). Then comes performance. This is the difficult part because performance can sometimes be a direct contradiction to stability. Do we enable multi-core enhancement and let all the cores turbo to 5ghz and squeeze out some higher benchmarking scores and gaming FPS but run into instability under AVX/heavy integer workloads? Or do we leave it off, let the default turbo boost push it to 4.7~ and settle with a stable system under every load? We have to choose the latter, because we can't anticipate how customers will use our system. Even though we slap "gaming" in the title, plenty of customers buy our systems for rendering, [email protected] and other workloads that fall outside of just the gaming umbrella. This means that during our qualification efforts, we need to keep this in mind. Why am I bringing this up? Resizable BAR is still in a phase that is ironing out some issues. In some titles, you can see a 5-10% performance boost, but in others, you can see a 5-10% decrease in performance. You can also see an increase in average FPS but experience intense micro-stuttering (my personal experience with testing Borderlands 3). Releasing a BIOS with support for something that may not be entirely finished isn't exactly ideal, especially if they have to put it back into the oven until it's done, if you catch my drift. The same can be said of 11th gen Intel support. Right now, memory support on Z490 when using an 11th generation CPU is... sketchy, for a lack of better words. Anything higher than 3200 seems to break entirely regardless of single vs dual rank, 1DPC/2DPC, doesn't seem to matter if you're using SK Hynix, Samsung or Micron IC's either. I expect this to be fixed in subsequent BIOS updates, but right now, it's a bit of an issue. So what does this mean? It means I am not comfortable releasing a BIOS in the current state, not until I am confident they won't cause any issues with our systems out in the wild, and that the G436 will perform as we originally designed it to (or better). I did not anticipate doing a BIOS update for these systems, mostly because I didn't anticipate many people being interested in this feature, but if you'll all give me some time to properly qualify the BIOS and put it through our test suite, I'll see what I can do. Remember, it's not exactly a simple process, a lot of back & forth is involved to iron out any potential issues, so turnaround might not be quick, but know that I'll be working on it. Once that is done, I'll have to come up with a guide on how to actually flash these boards, as it's not exactly the same as flashing a retail board, so there will be some additional reading to go along with it. And @DMA , I want to be clear. There isn't a scenario in which you'll be left in the dark with your system, not getting any support. My being here, having this conversation with you now, is a contradiction to that notion. Our PowerSpec team consists of gamers & hardware enthusiasts like yourself and like you, we want these systems to perform as best they can. We just want them to be as stable and reliable as possible while doing so. I'll circle back to this thread once I have some more information on the status of a new BIOS. Until then, let me know if you guys experience any other issues with these systems and I'll gladly look into them. 0 · Share on TwitterShare on Facebook DMA ✭ April 2 https://community.microcenter.com/discussion/comment/30581#Comment_30581 Michael, I truly appreciate your reply as I'm sure many of the community here do as well. Your apparent sincerity to looking at a potential BIOS update to accommodate future firmware is welcome news because it sounded like the position of MC is to avoid any potential warranty claims by doing the least (in regards to updates) to avoid contributing to said warranty claims. On the other hand, had MC in fact used a retail board instead of the proprietary system integrators board then you (MC) would have relieved themselves of all of the aforementioned issues of developing a special BIOS just for "your" board. MSI would have done all that work already. I could very well be wrong but I'm guessing that the majority of Power Spec Gaming rigs are indeed used for gaming and your average gamer is ALWAYS looking for even the slightest performance enhancement. I have built many computer systems over the years and the main reason for doing so was to avoid the proprietary issues that come from manufacturers such as Dell, HP, Compaq (yes, I owned one prior to their being acquired by HP and subsequently killed off) and a host of others. Those proprietary issues make upgrading virtually impossible. So you may understand why I was so disappointed to find out that the MOBO in the G436 was in fact, proprietary. I don't mind having off brand memory modules (as I think the Neo Forza are a solid performer and a good value). And I don't mind having the lowest cost AIO that you could find as a CPU cooler, which in fact I've already had to replace due to, what turns out to be a common failure on these particular units (and don't get me started about how I should have brought in my new computer to sit in your service department for an unknown period of time while your techs try to figure out how or what to replace it with, as there are plenty of posts on this very forum discussing those outcomes.) But a BIOS on a motherboard installed into a system advertised as a gaming rig that can't be updated is very disappointing. Especially when there appears to be what many would consider misleading at least, and outright false advertising at worst. I'm not accusing MC of false advertising but anybody with any legitimate objectivity would look at the system specs and think they are getting a retail board, or at the very least, a board that is capable of BIOS updates. The very fact that this discussion is even taking place is evidence of that. So having said that, I am hopeful that MC will support BIOS updates on these MSI Z490 Plus motherboards in the future since MSI certainly won't. But honestly, I'm not going to hold my breath. 1 · Share on TwitterShare on Facebook Kenjori ✭ April 2 I started this whole thread. I was not aware it was an OEM motherboard. I chose PowerSpec because I thought it was all retail parts. I'm certainly not upset enough to demand anything, just disappointed. They didn't put anything incorrect in the listing. It is described as "MSI Z490 Plus" and that is what it is. It is is not the "MSI MPG Z490 GAMING PLUS" that I thought they were using shorthand for. Ideally they would have added "OEM" or something to it to be more clear about it. My original issue mostly went away with the suggested driver updates, it still ignores my mouse sometimes if I put it sleep and wake it up. Plugging it back in always works. At least I don't have to do it every time it boots any longer. So, thanks for the that tip. -Ken 1 · Share on TwitterShare on Facebook GeeForce ✭ April 4 edited April 5 https://community.microcenter.com/discussion/comment/25204#Comment_25204 https://community.microcenter.com/discussion/comment/25175#Comment_25175 Here are my experiences and thoughts, your mileage may vary- I do apprecaite any feedback or tips/tricks to get best system performance, I have bought pre-built computers and also have built my own with success, but do not claim to be any kind of expert here, and this post is not in order, I am typing in as thoughts come in: First, I do also get the Graphical Output Error. I have same system G436 w/ Z490 Plus and EVGA 3070 Ultra. My motherboard also makes a terrible high pitched buzzing whine sound when it is under load, like when rendering or gaming. Very annoying. I use Resolve V17 for video editing and found the NVIDIA studio drivers to be stable. I tried using the latest Geforce gaming drivers up to 465.89 but my system crashes so went back and did a clean install of the studio drivers. As in the admin post above informed, a few percentage points won't make a difference in gaming. At 1440P and higher, its all GPU bound anyway, you likely will not notice performance gains. The EVGA new Precision X1 will apply the appropriate firmware update to your EVGA card. For me, I always end up having to reboot, and reset the bios & XMP, and just plug the display port cable into a different port. Such a pain and wished I didn't buy this computer, but now I have no choice as they said I had 30 days to return it, but when I decided to return it, the receipt actually says 14 days for this and at that time it was already past 14 days. So feel like a fool. I wanted a 30 series GPU and newer gen Intel machine so I'm stuck with it. The GPU and CPU are what I most appreciate, and honestly dont care for RGB. My system, not sure about the others here, had small stickers on the computer that say "Assembled from tested components - Complete System not tested." I have always used Dell systems in the past and never had any quality and performance issues like this. Frankly, I really did not have confidence with my purchase when I first took it out of the box and saw this, however I appreciate the transparency from PowerSpec. Out of the box, the I immediately heard something loose inside, thought it was a loose screw or maybe some debris of plastic part, but couldn't find the source since it was deep inside the bottom, I wasn't going to start opening this thing up. When I just plugged it in and hit the on button, nothing happened. (Imagine my disappointment already). Upon further inspection, I also noticed my GPU was half out of its PCIe slot. The system does not come with any foam filler inside, like other pre-built computers I've bought in past, before that will keep the GPU card and other card components in place, so I gently pushed it back in but found the card was not locking into place and it was still loose. I've built a computer before and know that especially for a card this large it should lock into the slot but it wasn't. The cable management was decent, however upon closer inspection, the 4 pin CPU power plug was not completely inserted and was crooked. I removed it and reinserted it and it locked into place At this point, I was scared to try and power this up again, hoping I wouldn't need to drive back 2 hrs to the store, if it didn't, but miraculously it powered on and worked. I then powered down, and since I already had the glass side off, I took off the other panel to expose the cables and try to find the loose part I heard earlier. I ended up finding the piece after turning the system upside down/sideways and it fell out, it was actually a plastic tab thingie, I could not identify at first where it would go or where it broke off of, then after examining my older i7 system that has a GTX 1060, i found out its that the part of PCe slot that locks the GPU card into place. I removed the GPU card and was able to reinsert the tab thing into the end of the PCIe slot, and good thing it wasn't broken, I was able to reinsert the GPU card which locked into place magically. My wife would not able been able to lift this system, shes small and this system is quite heavy already. MC has better prices than anyone locally (now that Fry's is gone) and the guys in the store are really nice and helpful, but these pre-built systems seem to be just slapped together and if you are not tech savy person, and don't know how to work with a computer BIOS, this will really make you upset and want to throw your computer out the window. Seriously we pay well over two thousand dollars for this product and to get the advertised performance we still need to enable XMP manually and do my own tech trouble shooting. Again, for a non-computer tech person they wouldn't know to do this, and would not realize they are not getting the performance out of their computer as advertised. For future upgrades, I'd like to buy a 11th gen Intel CPU but no idea if this system can take it, one would just have to buy the CPU and roll the dice and return if it doesn't which would really be a waste of time, effort, and money. The newer Chinese bios that the OP mentioned shows that it has Re-Bar function support and the USA MSI Pro site Bios shows support for 11th gen. For those of us who want to update Bios I do understand some frustrations of where you are coming from and wanting a newer support bios. I do understand the risks involved with BIOS updates, and for the "Power users", I do hope there is a bios update as there is a clear need for it. I mean thats why its called a PowerSpec right? =) Edit: adding link to this helpful post on trouble shooting that I found (kind of after the fact, but nonetheless helpful) https://community.microcenter.com/discussion/2818/tech-article-how-to-troubleshoot-a-newly-built-pc-that-will-not-post-boot-power-on#latest 0 · Share on TwitterShare on Facebook greisch ✭ April 6 edited April 6 I also purchased this system not knowing it was an OEM board that could not be updated like a retail board and as been noted above I would have gladly paid for an upgrade so I could update when needed. I have been scratching my head for days wondering WHY we cannot update the bios that the consumer boards use (there are two for the retail version since the middle of last year) AND NOW I KNOW WHY! This machine has been nothing but trouble since I purchased it. Programs crash to desktop randomly. System BSODs. The current bios I am SURE is responsible since all of the other motherboards in this class HAVE an update as of last month to iron out issues with the 3000 series video cards. I am very VERY upset to learn there is no bios update and I will be watching VERY closely to see if there are more posts and potentially considering a lawsuit should MC not come up with some reasonable solutions ASAP. 0 · Share on TwitterShare on Facebook kdasilva005 ✭ April 11 Hey all, I've been doing some research on this topic and found a reddit thread where a user found the msi support page for this particular mobo on the chinese msi site. The latest bios on the official Chinese MSI support site has resizable bar support so I installed with no issues and my system is working fine with removable bar enabled. Why MC didn't just grab the official MSI drivers is beyond me. Also, be aware that updating your bios may remove your Windows license key. Luckily my MS account has a license key registered to it so I didn't run into any issues, but your mileage my vary. Hope this helps! https://cn.msi.com/Motherboard/support/Z490-S01#down-bios https://www.reddit.com/r/intel/comments/l937rw/i_have_this_z490_plus_ms7c98_and_i_cannot_find_it/ 0 · Share on TwitterShare on Facebook frunobulax ✭ April 12 I purchased powerspec because I thought it used off the it used off the shelf components, which was apparently true at one time. My first powerspec (forgot model but it was a 1070 graphics card with Asrock standard motheboard) used an off-the shelf motherboard, and bios, which is what I wanted. FWIW, I do not update bios, unless I need to. I do keep my systems for a long time and occasionally bios updates hep. Apparently the G436 uses a proprietary motherboard(MSI Z490 Plus) with a name very similar to an off-the-shelf motherboard (Z490 GAMING PLUS). This proprietary motherboard does not have bios updates available, or updated drivers available. If I had know this, I would have built my own system. I notice that there is now a Powerspec G437 that does not even specify a specific motherboard (Intel Z490). So long, Powerspec, you have just eliminated the main reason I buy your systems: A pre assembled PC with all off-the-shelf components. I can be sure that everything works out-of -the box, with a one-stop warranty, and years later, upgrade easily, without bios upgrade issues. At least Powerspec still uses standard form-factor parts. When will that stop? 0 · Share on TwitterShare on Facebook DMA ✭ April 13 edited April 13 @kdasilva005 : I would love to use this BIOS but it is for the "Z-490 Gaming Edge Wifi" and I am concerned it may cause some issues with our boards. Are you certain this is the one you used? Never mind. I see there is one in the link (the correct one for the Z-490 Plus) and another in the Reddit link that is the one I was referring to which is for the Gaming Edge Wifi. The one for our boards is 7C98V15. Thanks! 0 · Share on TwitterShare on Facebook TSTDavey admin April 13 @DMA I would be careful with that motherboard link. It starts off as CN.msi and not MSI......Is your board the MSI MPG Z490 gaming Edge Wifi? Key abbreviation is MPG. 0 · Share on TwitterShare on Facebook GeeForce ✭ April 13 edited April 15 Is this Motherboard compatible with the new Gen 11 Intel CPU's? 0 · Share on TwitterShare on Facebook x1984 ✭ April 18 I hope you reconsider your decision to not update bios and support this board. I wanted to go to 11th gen chip.. Has anyone used those Chinese drivers?  0 · Share on TwitterShare on Facebook DMA ✭ April 19 https://community.microcenter.com/discussion/comment/31094#Comment_31094 https://community.microcenter.com/discussion/comment/31334#Comment_31334 I have successfully updated the BIOS using the 7C98v15 update via M-Flash and I have enabled Re-size BAR Support. I have not yet been successful at updating the VBIOS on my graphics card, which is the MSI Ventus 3XOC model. Below is the text file from the 7C98v15 download. Z490-S01 / Z490 PLUS / Z490 PLUS WIFI (MS-7C98) V1.5 BIOS Release ------------------------------------------------------------------------------------------------------------------------------------- 1. This is AMI BIOS release 2. This BIOS fixes the following problem of the previous version: - Update ME 14.1 - Support Re-size BAR function to enhance GPU performance including the Nvidia GeForce RTX 3000 series and others. - Improved compatibility of PCIe-based devices. 3. 2021/02/18 [Below information is Chinese language] A. AMI BIOS ¥¿¦¡µo¦æ B. ¦¹ª©¥»­×¥¿¤U¦C°ÝÃD: - §ó·s ME 14.1 - ¤ä´© Re-size BAR ¥\¯à¥H±j¤Æ¥]§t nVidia GeForce RTX 3XXX ¤Î¨ä¥LGPU ®Ä¯à - §ïµ½ PCIe ¸Ë¸m¬Û®e©Ê  C. §ó·s¤é´Á: ¤½¤¸2021¦~02¤ë18¸¹ 0 · Share on TwitterShare on Facebook «12» Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 717 The Community 1.7K General Discussion 104 New Members 66 Consumer Tech 17 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 47 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 218 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? 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Community Article Join the MicroCenterOfficial Folding@Home Team: #257944 - Page 18 — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Join the MicroCenterOfficial [email protected] Team: #257944 «1…15161718192021…25» Comments kmiller922 Glenside, Pa ✭✭✭ August 2020 @MightyMayfield what could you have possiably gotten ahold of a old mainframe from NASA lol 3 · Share on TwitterShare on Facebook cine_chris Powder Springs, GA ✭✭✭ August 2020 edited August 2020 The current mix of WUs for my Nvidia GPUs looks like an ~20% drop in PPD results.  This is likely the next Moonshot sprint.  For me, it's disappointing as the GPU & power utilization continues to be >90% which implies that the WUs are not properly benchmarked.   I'm most concerned that this will accelerate the current high rate of people abandoning the Folding project  Points don't cost them anything but discouraging participants has an immediate longer-term negative effect.  As a person that likes to see the results & trends of such things all I can do is idly observe the results like watching the CV-19 infection & death rates.   Update:  PPD yield is 82-83% compared to previous, for my systems. 1 · Share on TwitterShare on Facebook JBug55 Cincinnati, Ohio ✭ August 2020 edited August 2020 @ryau, Thanks. Mail arrived, gift card was spent, and system moved to the new case. I bought the Corsair case to resolve some cooling issues with my i5 9400/1660 Super GPU system. Next to it is an ancient Diablotek case that was my last build a few (13?) years back. It now holds an old Dell mobo with an i5 4xxx/1650 GPU. I’m having fun and feeling like we’re helping. I’m also a little in @cine_chris camp, the new sprint is a bit more stingy with points, but I’m too stubborn to be discouraged. I just remind myself it’s not about the points. 4 · Share on TwitterShare on Facebook ryau ✭✭✭✭✭ August 2020 cine_chris said: Thx @ryau I received a mysterious envelope with no return address, I disappointedly opened the accompanying  MC credit card bill first hoping to find a surprise.       LOL. Also received notice from PantherX on the FAH GitHub team, that my whining about GPU WU allocation is still in their sites.  tl;dr FAH currently doesn't allocate WUs to match the hardware you are running, hence your gear appears that it is being throttled with resultant low PPD yields.  Well, glad it arrived 1 · Share on TwitterShare on Facebook ryau ✭✭✭✭✭ August 2020 JBug55 said: @ryau, Thanks. Mail arrived, gift card was spent, and system moved to the new case. I bought the Corsair case to resolve some cooling issues with my i5 9400/1660 Super GPU system. Next to it is an ancient Diablotek case that was my last build a few (13?) years back. It now holds an old Dell mobo with an i5 4xxx/1650 GPU. I’m having fun and feeling like we’re helping. I’m also a little in @cine_chris camp, the new sprint is a bit more stingy with points, but I’m too stubborn to be discouraged. I just remind myself it’s not about the points. Nice! That should definitely help with cooling 2 · Share on TwitterShare on Facebook cine_chris Powder Springs, GA ✭✭✭ September 2020 edited September 2020 @ryau This might interest you, as the MCO team has seen a big drop in PPD. We've taken a big hit in PPD, but the Linus group dropped 350 million points, so we aren't alone!  I need to see how the relative %'s compare. The negative of weak WUs is it discourages people & encourages abandonment. I've been connecting with the [email protected] group, sharing my concerns. Initially, I was met with mocking & the typical abuse some groups are known for, but soon, supporting data from others changed that tune.   Anyway, got this today.  Guess we can expect Moonshot Sprint 4 to be similar to earlier July/Aug WU.   Also, I have good news on my efforts to fix GPU WU allocation problems, for a later post. 2 · Share on TwitterShare on Facebook 0legravy_leg ✭ September 2020 hopefully September will be a productive month fell short of my targets for July and August between vacations and power outages so it would be a nice boost to have more favorable WU's and PPD.. Maybe even a 3080ti if they are around to really increase stats...   2 · Share on TwitterShare on Facebook ryau ✭✭✭✭✭ September 2020 cine_chris said: @ryau This might interest you, as the MCO team has seen a big drop in PPD. We've taken a big hit in PPD, but the Linus group dropped 350 million points, so we aren't alone!  I need to see how the relative %'s compare. The negative of weak WUs is it discourages people & encourages abandonment. I've been connecting with the [email protected] group, sharing my concerns. Initially, I was met with mocking & the typical abuse some groups are known for, but soon, supporting data from others changed that tune.   Anyway, got this today.  Guess we can expect Moonshot Sprint 4 to be similar to earlier July/Aug WU.   Also, I have good news on my efforts to fix GPU WU allocation problems, for a later post. The drop off was quite evident, since at the height of the participation, I was ranked in the 20,000 range and now sub 5,000. Our stores have also had to move and change things around, with some of the threadripper 3990X demo units, with single or dual 2080TIs, being sold or taken out of service. The team is still comparatively strong and I do see a few new members joining. While they don't post within the community here, I see their progress on EOC. 2 · Share on TwitterShare on Facebook cine_chris Powder Springs, GA ✭✭✭ September 2020 edited September 2020 As stated in the rumors, you might be able to buy a near 2080Ti-equivalent for $500. What this translates to for Folding is a TBD.  30X0 chips will be on Samsung 8nm silicon.  I combined both the charts that Nvidia showed, the 3090 would be on the next page up & to the right! 3 · Share on TwitterShare on Facebook ryau ✭✭✭✭✭ September 2020 edited September 2020 The 3070 has 5,888 cuda cores, compared to 2,304 for the 2070Super. Seems like it would be great buy for gaming and folding - I may need to upgrade and find out 2 · Share on TwitterShare on Facebook LandShark admin September 2020 It'll definitely be interesting to see the performance and what it means for Folding. Their relative performance graph shown appears to be based on multiple game performance at 4K. I'm very excited to see the difference. I can't wait for benchmarks. 2 · Share on TwitterShare on Facebook cine_chris Powder Springs, GA ✭✭✭ September 2020 ryau said: The 3070 has 5,888 cuda cores, compared to 2,304 for the 2070Super. Seems like it would be great buy for gaming and folding - I may need to upgrade and find out One thing I gleaned this week will be the switch from Open-CL to Cuda with a HUGE jump in Folding performance, no timetable, but that was from PantherX.  So, that 3070 should easily be a Folding monster.  Also, the switch to Cuda will inject your current Cuda gear with steroid-folds.  I'm ready for that juice! Reading into this.. they hopefully have a scheme to multi-task WUs, as atom-count is already a bottle-neck.  I know as a hack, the Linux guys can work multi-WU, but there's issues.  Very encouraging news! So we just need a way to get smuggled Nvidia 30780's, Hint! Hint! I can picture a 3070 gnawing away on 2-3 WUs.   2 · Share on TwitterShare on Facebook cine_chris Powder Springs, GA ✭✭✭ September 2020 edited September 2020 ryau said: The 3070 has 5,888 cuda cores, compared to 2,304 for the 2070Super. Seems like it would be great buy for gaming and folding - I may need to upgrade and find out Amazing specs! that works out to a 2.56x jump in Cuda cores & an 8% bump in clock speed. That's 1.35x the Cuda Cores of the 2080Ti + FAHcore running Cuda, this is a New World for Folders. For Folding my 2070s+2060s combo was matching the 2080Ti. Wonder what a 2070s + 3070 will be? @ryau , my MC credit card is available for pre-order. 0 · Share on TwitterShare on Facebook ryau ✭✭✭✭✭ September 2020 cine_chris said: ryau said: The 3070 has 5,888 cuda cores, compared to 2,304 for the 2070Super. Seems like it would be great buy for gaming and folding - I may need to upgrade and find out Amazing specs! that works out to a 2.56x jump in Cuda cores & an 8% bump in clock speed. That's 1.35x the Cuda Cores of the 2080Ti + FAHcore running Cuda, this is a New World for Folders. For Folding my 2070s+2060s combo was matching the 2080Ti. Wonder what a 2070s + 3070 will be? @ryau , my MC credit card is available for pre-order. I just found out from the buyer that we're not doing pre-orders for these. If you're signed up to receive our emails, I'm sure we'll be sending out availability there and we may have a landing page coming with more info. I saw ASUS announced their lineup of ROG Strix and TUF gaming cards, and I'm sure there will be more from other vendors soon. 0 · Share on TwitterShare on Facebook cine_chris Powder Springs, GA ✭✭✭ September 2020 [email protected] is preparing sprint leaderboards & some amazing summary reports. This is the info that would be great for an MCO [email protected] landing page @ryau https://fah-ws3.s3.amazonaws.com/covid-moonshot/sprints/3/index.html 2 · Share on TwitterShare on Facebook MightyMayfield Mayfield Heights, OH ✭✭✭ September 2020 edited September 2020 ryau said: I just found out from the buyer that we're not doing pre-orders for these. If you're signed up to receive our emails, I'm sure we'll be sending out availability there and we may have a landing page coming with more info. I hope availability will be good enough for employees to partake. History says probably no. I wouldn't mind camping out, though 1 · Share on TwitterShare on Facebook Kirito ✭✭ September 2020 With all the video card upgrades here I don't suppose anyone has some old Nvidia Tesla K40's kicking around?  They are the only thing that fits well in my Lenovo C30 ThinkStation case. Kirito 0 · Share on TwitterShare on Facebook ryau ✭✭✭✭✭ September 2020 Kirito said: With all the video card upgrades here I don't suppose anyone has some old Nvidia Tesla K40's kicking around?  They are the only thing that fits well in my Lenovo C30 ThinkStation case. Kirito Who has K40s just lying around, gathering dust   1 · Share on TwitterShare on Facebook kmiller922 Glenside, Pa ✭✭✭ September 2020 edited September 2020 ryau said: Kirito said: With all the video card upgrades here I don't suppose anyone has some old Nvidia Tesla K40's kicking around?  They are the only thing that fits well in my Lenovo C30 ThinkStation case. Kirito Who has K40s just lying around, gathering dust   I can take it way back i had a TRS-80 laying around till about 8 years ago with the expansion box as well also a TI-98 4a with the expansion box remember having to goto shows to get 8k memeroy chips lol 2 · Share on TwitterShare on Facebook cine_chris Powder Springs, GA ✭✭✭ September 2020 edited September 2020 @JADO Spotted this on the Folding Forums. I know problems with AMD gear have been mentioned, well, there's some good news. We're actually working through a number of issues we found in OpenMM, the open source GPU-accelerated molecular simulation code http://openmm.org, that impact AMD cards. We think we've solved all the issues and are targeting a core22 0.0.12 release with these bugfixes roughly Sep 14-18.  John Chodera // MSKCC 2 · Share on TwitterShare on Facebook MightyMayfield Mayfield Heights, OH ✭✭✭ September 2020 Starting tweaking some stuff around today. Going to finish up tomorrow and see what happens! 3 · Share on TwitterShare on Facebook cine_chris Powder Springs, GA ✭✭✭ September 2020 edited September 2020 Let the price wars begin! @ryau Best Buy has listed an RTX3080 for Sept 17th delivery at $699. According to Hardwaretimes, yes six-hundred-9-9, not a typo, not a 3070. Of course, I'm skeptical of this news, even if it were a Black Friday deal as I heard availability would be a problem. Hoping MCO will be thinking of their dedicated & loyal folding team when gear arrives. https://www.hardwaretimes.com/nvidia-rtx-3080-fe-priced-at-699-third-party-cards-priced-b-w-740-and-800-bucks/ Yes, it's accurate.  They show a founder's edition Nvidia card. 3 · Share on TwitterShare on Facebook MightyMayfield Mayfield Heights, OH ✭✭✭ September 2020 edited September 2020 cine_chris said: Let the price wars begin! @ryau Best Buy has listed an RTX3080 for Sept 17th delivery at $699. According to Hardwaretimes, yes six-hundred-9-9, not a typo, not a 3070. Of course, I'm skeptical of this news, even if it were a Black Friday deal as I heard availability would be a problem. Hoping MCO will be thinking of their dedicated & loyal folding team when gear arrives. https://www.hardwaretimes.com/nvidia-rtx-3080-fe-priced-at-699-third-party-cards-priced-b-w-740-and-800-bucks/ Yes, it's accurate.  They show a founder's edition Nvidia card. $699 is the MSRP for the 3080, so not much of a price war there  I am hoping to snag two 3090's once availability opens up. Can't wait to see how they fold! 2 · Share on TwitterShare on Facebook ryau ✭✭✭✭✭ September 2020 cine_chris said: Let the price wars begin! @ryau Best Buy has listed an RTX3080 for Sept 17th delivery at $699. According to Hardwaretimes, yes six-hundred-9-9, not a typo, not a 3070. Of course, I'm skeptical of this news, even if it were a Black Friday deal as I heard availability would be a problem. Hoping MCO will be thinking of their dedicated & loyal folding team when gear arrives. https://www.hardwaretimes.com/nvidia-rtx-3080-fe-priced-at-699-third-party-cards-priced-b-w-740-and-800-bucks/ Yes, it's accurate.  They show a founder's edition Nvidia card. I don't have any info yet on specific MC pricing for FE or any of the other cards from ASUS, EVGA, etc. If you're after an FE card specifically, I did ask internally and confirmed that we'll also have the 12 pin power adapter. 1 · Share on TwitterShare on Facebook cine_chris Powder Springs, GA ✭✭✭ September 2020 The Sprint 4 Science Dashboard is live now too! https://fah-ws3.s3.amazonaws.com/covid-moonshot/sprints/sprint-4/2020-09-06-ugi-tBu-x3110-3v3m-2020-04-Jacobs/index.html We'll cover what this is showing in a blog post coming in the next couple of days. ~ John Chodera // MSKCC FYI 2 · Share on TwitterShare on Facebook cine_chris Powder Springs, GA ✭✭✭ September 2020 @ryau Linus TT, already the most HUGEness [email protected] team is actively recruiting for an Oct Sprint event.  Saw this on Discord. 2 · Share on TwitterShare on Facebook MightyMayfield Mayfield Heights, OH ✭✭✭ September 2020 cine_chris said: @ryau Linus TT, already the most HUGEness [email protected] team is actively recruiting for an Oct Sprint event.  Saw this on Discord. The more science the better! They already have quite a large team, though... 0 · Share on TwitterShare on Facebook Tramp78 ✭✭ September 2020 Just passed 100 million units. Whew! 7 · Share on TwitterShare on Facebook MightyMayfield Mayfield Heights, OH ✭✭✭ September 2020 I'd say the additions are working  4 · Share on TwitterShare on Facebook kmiller922 Glenside, Pa ✭✭✭ September 2020 MightyMayfield said: I'd say the additions are working  and how many rocket engines are you using lol, very nice 3 · Share on TwitterShare on Facebook «1…15161718192021…25» Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 716 The Community 1.7K General Discussion 104 New Members 65 Consumer Tech 16 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 47 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 218 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Nanoleaf Shapes Breakdown & Contest - Page 2 — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › Reviews & Buying Guides Nanoleaf Shapes Breakdown & Contest «12345» Comments Profkarret ✭ April 9 I'd make the ultimate office in my new house. Cool design behind me that changes colors depending on how well the meeting is going. 0 · Share on TwitterShare on Facebook Ralish Dallas, TX ✭ April 10 I will put the hexagon nano leaf on my college dorm room wall. I don't have a gaming den yet (coz I'm broke). But this will be the perfect start to my dream gaming set up. 0 · Share on TwitterShare on Facebook bcavin43 ✭ April 10 I do not have one now, but I have been thinking about getting on, it would be nice to win instead. I would be putting it in the family room since there is where i spend most of my time. 0 · Share on TwitterShare on Facebook alee ✭ April 10 I'd use these to have a background that matches what I'm watching. 0 · Share on TwitterShare on Facebook Boricuasteel ✭ April 10 Set up my living room nicely  0 · Share on TwitterShare on Facebook David_H ✭ April 10 edited April 10 Man if I could buy these I would. I have heard great things about them and it would be a nice addition to my home setup. I dont even have true rgb in my setup asides from two 5 dollar rgb strips I bought at walmart.  And they would also light up the corner where I have my setup in, especially looking good at night time. Thank you for considering me. 0 · Share on TwitterShare on Facebook Lonely1 ✭ April 10 I just built my first pc! Looking down at it I thought to myself, "now I am a real man." Pray, caneth one consider thyself a man without more RGB?! I think not good sir, I think not." So please consider me for this ty! 0 · Share on TwitterShare on Facebook PaintballAce42 ✭ April 10 You know, I've spent half my childhood in wonder as I watched Twitch/Mixer streamers stream the things that they love to do. The whole time I always wondered how they got their setups to look so aesthetically pleasing. Now, being in the prime age and position to try and start my streaming career, I realize that one of the biggest and easiest ways these streamers manage to create such amazingly creative, cool, and custom backgrounds is through the unique geometric Nanoleaf RGB panels. I could not even begin to imagine the amount of depth, creativity, and overall character these boujee lights could help me to add to my current setup. For my home, I want to be able to take new friends and distant family through my gaming den and have them ask me (without me even bringing up the lights at all) where they could buy "those really cool lights;" and I think that this Nanoleaf set would be the perfect baby-step to turning my dream into my reality. Thanks for your consideration!☺️ 0 · Share on TwitterShare on Facebook Orest ✭ April 10 I just now made two DIY Ambilights (would 100% recommend to anyone else, it increases immersion and makes any movie better) and I’ve always dreamt of having a set of nanoleafs and this would fit perfectly above the Ambilight. Good luck to everyone and have a wonderful day 0 · Share on TwitterShare on Facebook moonley ✭ April 10 Ok. so. my bf is set up in the game room and my set up is in the living room, BUT we just moved here and haven’t gotten proper lighting- the only light is from my LianLi o11 Dynamic Mini white set up (and perifs obviously) but i need more light more RGB more FPS pls. i mUST out-RGB my bf. all the nanoleafs. pik me. tanks.   0 · Share on TwitterShare on Facebook PaulS ✭ April 10 I would decorate the wall above my computer desk. Decoration while working from home by day - perfect gaming mood light by night! 0 · Share on TwitterShare on Facebook Darkqu33n1983 ✭ April 10 I would like up my life of gaming with an amazing design above my computer and try to tie everything together with my living room and gaming room with used to be my dinning room. 0 · Share on TwitterShare on Facebook Supermill ✭ April 10 I want to add them to my Arcade! 0 · Share on TwitterShare on Facebook korbath ✭ April 10 This would look great in my home office! 0 · Share on TwitterShare on Facebook Vladar ✭ April 10 I would actually give it to my son and daughter so they could dress their room up. I know they would be excited. 0 · Share on TwitterShare on Facebook Abraham_r ✭ April 10 I would love to setup the nanoleafs in my room right behind my setup. I would make it a joker theme. The only decoration I have is a joker poster and the nanoleafs would be the best option to take the space on my room wall as it is really empty. Thx for the opportunity  0 · Share on TwitterShare on Facebook Eliud12 ✭ April 10 My set up idea is to have some leds under my table or behind my 42" tv, other thing that i want is to make a shape that represents me behind of my chair. Nanoleaps can help me acomplish this. GL to everyone 0 · Share on TwitterShare on Facebook The_og10 ✭ April 10 I would love do make a cool design with these on my wall. I currently have a starters gaming set up with a curved Dell monitor and a basic table. This would be a huge upgrade for me. I would put them on the wall some height above the monitor. My dream set up is having these lights, a custom pc, a standing desk and my Dell curved monitor.  0 · Share on TwitterShare on Facebook BenSokol ✭ April 10 Id set them up behind me as an accent for work teams meetings and general accent lighting for my living room. 0 · Share on TwitterShare on Facebook Rajh ✭ April 10 Most people see this as a great way to light up their gaming rigs, I have a gaming rig too, but I also have a 11 year sister with a passion in electronics. I could try to win these for myself, but I would definitely give it to my sister. This is not only to satisfy her with just rgb lights. This gives her a chance to understand how this actually works and makes her pursue her passion in electronics even more. She always wanted to invent something new and I am sure something like these creative looking rgb lights will make her think with a different mindset. 0 · Share on TwitterShare on Facebook Rinati75 ✭ April 10 I not only need this, I want it. It would help me complete the look of the home office/game room since our home was broken into and the thief made a huge mess as he looted our home. 0 · Share on TwitterShare on Facebook Nite_Gyrl ✭ April 10 Wow! I would love to get my hands on one of these!! I would like to create a beautiful mural like piece above my bed! I’m an art student that loves tech and being able to create a light up piece that also doubles as room lights is awesome! My room doesn’t have any curling lights so I’ve been using a lamp that lights up only like 75% of the room.  0 · Share on TwitterShare on Facebook glaura4 ✭ April 10 I would give my 13 year old the coolest room makeover ever!!!  She has outgrown her “little girl” room and these would give her a teenager room she will never forget!  Not to mention the coolest hangout for her and her friends   0 · Share on TwitterShare on Facebook rockstar ✭ April 10 I have never seen these lights before.  This is my first time reading about them and I think it sounds fantastic.  We are redoing our home office and living room with accent led lighting but we only have strip lights because I didn't know about these!  These would absolutely be a complete game changer.  0 · Share on TwitterShare on Facebook Charlee0327 ✭ April 10 I would put the nanoleafs above my desk and make a cool design out of them. My dream gaming den would have a big desk with at least 3 monitors, a PlayStation, Xbox, and custom PC with a lot of RGB. I would have a couch on one wall and a big tv on the opposite wall so I can play split screen with friends and play Wii Sports. The wall opposite of my desk will have shelves full of physical copies of games, each column will have a different company (PlayStation, Nintendo, Xbox, etc) and have the funko pops and figures from their games. I’ll have LED lights under my desk and behind my shelves to make it look like it bleeding light. The room will be all white and black to match my desk theme.  0 · Share on TwitterShare on Facebook Charlee0327 ✭ April 10 I would put the nanoleafs above my desk and make a cool design out of them. My dream gaming den would have a big desk with at least 3 monitors, a PlayStation, Xbox, and custom PC with a lot of RGB. I would have a couch on one wall and a big tv on the opposite wall so I can play split screen with friends and play Wii Sports. The wall opposite of my desk will have shelves full of physical copies of games, each column will have a different company (PlayStation, Nintendo, Xbox, etc) and have the funko pops and figures from their games. I’ll have LED lights under my desk and behind my shelves to make it look like it bleeding light. The room will be all white and black to match my desk theme.  0 · Share on TwitterShare on Facebook lymanamyl ✭ April 10 I'd put them up in my bedroom just for some mood lighting. 0 · Share on TwitterShare on Facebook Enrico1123 ✭ April 10 I would love to have them to brighten up my basement gaming set up. My RGB gaming pc seems out of place with no RGB anywhere else in the room. 0 · Share on TwitterShare on Facebook Pick420 ✭ April 10 I have two recessed lights in my man cave, unfortunately they get a bit warm. My eyes are also very sensitive to brighter lights. I'd like to win these because it would be great for relaxing 0 · Share on TwitterShare on Facebook Moriapa ✭ April 10 Been looking at picking up a nano leaf kit for ages. Would love to have one to really lighten up the mood of my new gaming room! 0 · Share on TwitterShare on Facebook «12345» Leave a Comment Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key. Comment As ... Categories 6.5K All Categories 997 The Blog 34 What's Trending 156 How to & Technical Guides 8 Computer Hardware 118 Software 3 Home Office 5 Networking Audio/Visual 2 Home Automation 15 3D Printers 5 Maker 14 PC Build Guides 76 Reviews & Buying Guides 23 Build Showcase 11 Contests 33 Past Contests 717 The Community 1.7K General Discussion 104 New Members 66 Consumer Tech 17 Prebuilt PCs and Laptops 71 Software 2 Audio/Visual 11 Networking & Security 1 Home Automation 2 Digital Photography 3 Content Creators 21 Hobby Boards & Projects 22 3D Printing 46 Retro Arcade/Gaming 78 All Other Tech 1.2K Store Information and Policy 47 Off Topic 6 Community Ideas & Feedback 110 Your Completed Builds 2.6K Build-Your-Own PC 1.6K Help Choosing Parts 218 Graphics Cards 157 CPUs, Memory, and Motherboards 61 Cases and Power Supplies 19 Air and Liquid Cooling 11 Monitors and Displays 28 Peripherals 6 All Other Parts 18 Featured Categories We love seeing what our customers build Submit photos and a description of your PC to our build showcase Submit Now Looking for a little inspiration? See other custom PC builds and get some ideas for what can be done View Build Showcase View builds by: AMD Processors Intel Processors RTX 3090 RTX 3080 RTX 2080 Ti RTX 2080 Super RTX 2070 Super RTX 2070 RTX 2060 Super Radeon RX 5700XT Radeon RX 5700 Air Cooled Liquid Cooled SAME DAY CUSTOM BUILD SERVICE If You Can Dream it, We Can Build it. Services starting at $149.99 More Details Micro Center Homepage Desktops Laptops Computer Parts Computer Accessories Custom PC Builder Build Showcase Networking Electronics 3D Printing Service, Upgrades & Repairs Laptop Battery Replacement Laptop Screen Repair Virus and Malware Removal Hard Drive Recovery and Backup Apple MacBook Repair Custom Built PCs Schedule an Appointment © Vanilla Foundation Theme 2021 Powered By Vanilla Community Article Ongoing Issues with PowerSpec PCs — Micro Center Computers Computer Parts Custom PC Builder DIY/ Maker {$smarty.capture.menu} Activity Categories Discussions Computers Computer Parts Custom PC Builder DIY/ Maker Home › General Discussion Ongoing Issues with PowerSpec PCs PCJohn ✭ July 8 edited July 8 in General Discussion I hope this is the correct forum for this. The product pages for some of the PCs in question have been removed and I can no longer post reviews. In the past, I had purchased PowerSpec PCs finding them to be high quality, clean and reliable.  However, recently I had 3 instances where PCs I had purchased and set up for my clients either had major problems upgrading memory or had system board failures.  ALL the PCs in question had ASRock boards in them.  The first (an ASRock A320M-HDV) would not accept additional RAM (8GB to 16GB).  I reviewed the PC as "not recommended" and Microcenter was good enough to supply a replacement board free of charge.  The other two--that just failed completely--had the same model board in them (ASRock H110M-HDV) and failed within a week of each other.  These were purchased in October 2016 (B335) and July 2017 (B361) respectively. As a result of these ongoing issues, I will NOT be recommending or purchasing any PowerSpec PCs that have this brand of board in them--or any at all for that matter.  Last month, I had to return a PowerSpec B246 that simply would not boot (power on, but no video or drive activity). Until Microcenter chooses to address these quality issues with their PCs, I will have to go with other brands.  I will be buying 3 more PCs in the near future, but they will, unfortunately, NOT be PowerSpecs, (at least until they stop using ASRock boards). As you can tell, I am a bit disappointed in Microcenter.  I have purchased tens of thousands of dollars’ worth of units and parts from them over the last 15 years.  I like their in-store service, but their PC build quality has gone down, in my opinion. Just a rant I had to get out there.  Hopefully my experience matches up with others and may help them avoid similar problems. 0 · Share on TwitterShare on Facebook Comments Cousin Atlanta, GA ✭ July 9 I have been using PowerSpec PCs for years for home and business use and never had any issues until at least a couple years in. It's like a car or TV, etc. - stuff happens. I don't buy a car and expect to never change the oil. The computer could have Dell or HP slapped on it and have the same issues over time. My experience or expectations with PowerSpecs differ from this poster's 1 · Share on TwitterShare on Facebook PCJohn ✭ July 10 For the most part, I agree. However, explain to me the fact that I, also, have had no negative experiences with PowerSpec over the years--until recently-- AND with all the boxes having the SAME brand system board in them? And in the two cases of complete failure--the SAME model system board. I find this a very strange coincidence indeed! If you can explain this to me in a way that makes sense, I'm all ears. Just saying "stuff happen" is a cop out at best. Although, strange things DO happen, so maybe its all just coincidence after all. But I have my doubts! Thanks for the reply. 0 · Share on TwitterShare on Facebook TSMichaelB admin July 12 https://community.microcenter.com/discussion/8854/ongoing-issues-with-powerspec-pcs https://community.microcenter.com/discussion/comment/34224#Comment_34224 Welcome to the forum John, and thank you for taking the time to share your experience. I happen to work with the PowerSpec engineering team so I might be able to answer some of these questions for you or at the very least, help provide my thoughts on what may have happened with these systems. First things first, most of our customers probably know by now that the configurations of our PowerSpec systems vary widely based on the designed intent of the system. You won't see a high-end, overclockable gaming motherboard in a value-based business system as those features would simply go unused and the increase in price would be less appealing towards that particular customer. That said, it doesn't mean the component selection used in our business models (denoted by the B in the beginning portion of the model name) are "cheaper" in terms of quality. We don't use boards where VRM quality is a concern for the workload of the system. We design the systems not only to the standards of their intended use, but we also subject them to testing conditions that go beyond what it's shipping configuration would accommodate. This includes testing business systems in gaming/high-computational environments despite the systems not being designed for those specific workloads. We like to anticipate how our customers may use these systems and to do so, we need to subject them to as many different use scenarios as possible. If the components do not survive our testing, they do not make it into our systems nor will they reach the hands of our customers. On this subject, we also test upgrade configurations beyond their original shipping configuration. You've noted issues after upgrading memory in the B246 (ASRock A320M-HDV R4.0 board), though I am not entirely sure what would cause this board to behave as you've described. My only logical guesses would be either mixing memory of different internal IC's (Samsung, Hynix, Micron, etc) with one another or using DIMM's that are outright incompatible with the board. For that board in particular, it's picky with memory speed and the number of ranks on your DIMM's: With this chart, you can see the 3400G (Picasso series APU) only accepts single rank DIMM's up to 2933mhz in both slots, but if you use dual rank DIMM's, you have to use 2667mhz DIMM's. If you can let me know the model of memory you tested in this system, I'd like to mock this model back up and test it to rule out any potential compatibility issues. Every PowerSpec system is tested with a memory configuration beyond how we ship them. We don't just validate how we want to ship the system, we also validate that the advertised specifications of the components are accurate and that you, as a customer, can throw that memory or processor in without an issue if you choose to do so. As for the failures of the B335 and B361, I'd have to know the environments in which they failed, the test/use conditions under which they failed and any errors/issues leading up to the failures in order to provide any objective insight here. As odd and as unlikely as it sounds, their use of an ASRock board might be entirely coincidental, given we use many ASRock boards across our entire product stacks (even in our highest-end gaming systems, such as the PowerSpec G466). We have quite a few of the B361's here in our office that are still around. I've even purchased that particular motherboard for my fathers Plex server and that thing is on 24/7 and has yet to fail me, so it's difficult to say why two different PowerSpec's with different system configurations (with that particular motherboard) failed. I'd be happy to take whatever information you have on how those systems were deployed and how they were used leading up to their failures in the field to help make that determination. My personal (non-Microcenter affiliated) experience with ASRock has been pretty solid. I've used their boards almost exclusively back when I used Intel and have competed in several overclocking competitions with their boards simply because of their board trace topology and overall VRM quality. I also like the simplicity of their BIOS, though others prefer having more features in the BIOS than I personally like. I've not had any issues in my personal systems though I understand me not having issues doesn't discount the fact that others may very well encounter issues. At the end of the day, I understand your reasoning and hesitance to use our ASRock-based systems given your personal experience with them. I'd simply ask that you give our systems another shot as not only am I confident you and your clients will be satisfied with their quality, we always take care of our products when it comes to warranty support. This includes over the phone or on this very community forum, should you or your clients find yourself too far away from our stores. 0 · Share on TwitterShare on Facebook PCJohn ✭ July 13 edited July 13 TSMichaelB, thanks for the reply. The RAM I attempted to use to upgrade the ASRock A320M-HDV R4.0 board is here: https://www.microcenter.com/product/626749/8GB_DDR4-2666_PC4-21300_CL19_Single_Channel_Desktop_Memory_Module_-_Green I went by the specs posted on your product page, which said nothing about single or dual rank compatibility.  Maybe this should be posted along with everything else that's listed?  I've never had a problem like this upgrading RAM before over the 15 years in this business.  But, there's a first time for everything I guess. As to the two that failed outright--within a few days of each other-- they were purchased for residential clients. There were no errors or warnings prior to failure, that they reported to me.   One had a blank monitor at startup--it went to power saving mode within 15 seconds of power on.  Monitor tested fine.  Tried CMOS reset, reseated and tested RAM chips & slots, reseated and re-pasted CPU, tested PSU and tried an alternate PSU--all these repair attempts yielded the same result. The second failure would boot to the PowerSpec BIOS slash screen and just hang there.  Left it alone for over an hour-nothing happened.  Tried all the usual fixes and they also yielded the same result. ASRock are the only motherboards I've every had this experience with. There have been other failures before, of course--due to lightning strikes, liquid damage, etc. All to random brand and / or old boards. But these boards were not that old, nor were they in environments prone to damage from external sources. The clients were elderly people and the units had light to medium use--no gaming, kids, pets, etc. So you may understand my hesitancy in purchasing anything else containing these boards. I cannot account for other people's experience--just my own. Lastly, I just discovered that my Chiropractor client I do work for has a PowerSpec B661 with one of these boards in it (B661). I had to convey my recent experiences to him and he and I agreed to buy a replacement and have it on stand-by should it fail in some way. The replacement I buy will NOT have an ASRock motherboard in it. Thanks for your response to my post. Microcenter is my go to place for anything PC or electronics related. 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