Cell Phone and Tablet Data Recovery Service Regain access to your files and data on damaged storage drives!

Name: Cell Phone and Tablet Data Recovery Service
SKU: 221572
Price: 950.00 USD

SKU: 221572

^$950.⁰⁰

Typically 5-10 Day Service

All recovery services require a diagnostic in order to determine the best course of action needed to recover your sensitive data. Equipment can be replaced, but your files can't be. When equipment failures or software issues leave your family photos, work documents, or other irreplaceable data inaccessible then Micro Center's recovery experts can help. Using a variety of innovative techniques Micro Center will attempt to recover your missing files and return it to you in the method of your choice.

In Store Only

Summary

Your equipment will be evaluated by our certified technicians and our recovery specialist will attempt to retrieve your missing files
For phones and tablets which have been determined to require more in-depth recovery methods
The phone or tablet will be sent to a specialized recovery lab where a recovery specialist will attempt a variety of methods to recover your missing data
If successful, we will then transfer your files to the the recovery media of your choice
In most instances, the phone or tablet will not be useable again after data recovery

Specifications

Product Information

SKU

221572

Mfr Part#

RECOVERY-PHONE1

Specifications

Duration

5-10 days

Subcategory

Data Backup & Recovery

Fulfilled

In-Store

Parts Warranty

1 year for replacements parts, if your device is not covered under a manufacturer's warranty, or extended service plan. Warranty for retail parts are covered under the manufacturer's warranty and will vary by part and manufacturer.

Labor Warranty

90 Days

Phone and Tablet Data Recovery Details

First we ship the phone or tablet to our remote lab for a more advanced evaluation of the issue preventing in store recovery
Our remote data engineer evaluates the health of the flash memory embedded in the phone or tablet and the condition of data files
Based on that evaluation's outcome, the engineer will attempt to rebuild the flash memory and provide a list of recoverable files
Our tech will contact the customer to review recoverable files, get approval to proceed with recovery, and prioritize files they need recovering
Recoverable files are then transferred to an external drive included in the cost of the recovery
The drive is encrypted for protection and shipped back to the store
Based on the customer's preference, we will de-encrypt the drive or provide the encrypted drive and the de-encryption code
If the drive has failed or sustain internal damage and data cannot be recovered, no charges are due beyond the Data Diagnostic charge

Our Process

We want to make your service as seamless as possible. Here's what you can expect in store:

Brands We Service

Our long standing, and deep industry relationships enables us to become authorized service providers for several top tier brands.

Service Terms and Conditions

I understand and agree to the following Micro Center Service Terms and Conditions:

Data Loss - The requested repair and / or installation service may cause partial or complete data loss from my equipment. I must maintain backups and assume all responsibility from restoring any lost software or data. Micro Center assumes no responsibility from any software program, data loss or restoration.
Online Fee Collection – For certain diagnostic and repair services, Customer may tender a fee to Micro Center through an online payment transaction at the time of the online scheduling of a service appointment. Customer understands that the fee charged in an online payment transaction is merely an estimate based on Customer’s self-assessment of the necessary diagnostic and / or repair services for his or her computer. There may be circumstances where a Customer’s computer cannot be repaired, must be rebuilt or upgraded, or requires additional services not included within the scope of the Customer’s self-assessment because of the age of the computer, the obsolescence or unavailability of repair parts, the receipt of additional instructions from the Customer, or other factors. Customer acknowledges and agrees that the online payment transaction amount is merely an estimate and that Micro Center may charge and collect for the actual fees incurred for diagnostic and repair services performed on Customer’s computer
Partial Builds – A Customer may request that Micro Center assemble or build parts of a computer, but not all of a computer (a “Partial Build”). In Partial Build service transactions, it is contemplated that the Customer, or a third party at the Customer’s request, will complete the construction of the computer, which may include the installation of additional parts to the computer or the modification of the computer. The Limited Warranty described below will not apply to a Partial Build service transaction. In addition, after a Partial Build is picked up by a Customer, any subsequent diagnosis, troubleshooting, or repairs to the computer, which may require additional or replacement parts, will be subject to additional fees or charges, all at Customer’s expense.
Custom Builds – A Customer may request that Micro Center assemble or build a custom computer (a “Custom Build”). Micro Center will charge the Customer a custom build fee for the assembly or building of a Custom Build computer (the “Build Fee”). Once Micro Center collects the Build Fee, either through an online payment transaction or at the service counter, the Build Fee is not refundable under any circumstances. A Customer will have five calendars days after being notified by Micro Center that a Custom Build computer is ready for pick-up to retrieve the Custom Build computer. If a Customer fails to pick up the Custom Build computer within this five-day period, Micro Center may sell the Custom Build computer in its retail store and, in such case, will refund the cost of the parts used to assemble the Custom Build computer to the Customer requesting the Custom Build, but in no event will Micro Center refund the Build Fee or the cost of any software installed on the Custom Build computer.
Warranty Repairs - A valid proof of purchase must be provided before any Warranty work will be performed. I understand that the operating system, other software, software configurations, and Virus detection / removal are not covered by manufacturers’ warranties and that normal Non-Warranty diagnostic and repair rates will apply.
Non-Warranty Repairs - A Diagnostic fee is due for diagnosing and confirming the problem. If I choose to have the equipment repaired, additional charges apply at normal posted shop rates. I understand that a payment in full is due before any equipment can be released by Micro Center.
Data Backup Service - Micro Center can provide limited data file backup of specific data files only (“Data Backup Service”). It does not include the programs or program files that created the data. However, Micro Center can reinstall these programs for an additional fee if the original disks and license keys are provided. In order to provide the Data Backup Service, the hard drive with the files to be backed up, must be functioning and accessible. For an additional charge, Micro Center can also supply the storage media for the backup service. Micro Center disclaims any warranty of any kind of the Data Backup Service or of the integrity or completeness of any data backup files. Micro Center assumes no responsibility for any software programs, data loss or restoration. In no event shall Micro Center be held liable for any consequential or incidental damages due to lost data, lost programs or defects in parts or labor. The total liability of Micro Center shall in no event exceed the total sum paid to Micro Center for the data file backup service. The customer acknowledges that the estimated and actual fees reflect this limitation of liability and risk.
Parts Used for Repair - I understand that New, Used, Reconditioned or Re-manufactured parts may be used in Warranty and Non-Warranty repairs.
Non-Return of Parts - I understand that all Warranty parts and any Non-warranty parts replaced under and Exchange or core basis will not be returned to me. Other replaced parts will be tendered to me.
Unclaimed Equipment: Security Interest - I grant Micro Center a security interest in and to the equipment to secure the payment of the charges incurred hereunder. Additionally, I understand that it is my sole responsibility to collect my equipment from Micro Center. Any items which have not been collected within thirty (30) days of my declining repair or Micro Center’s first notification that the work is complete shall be considered abandoned by the customer, regardless of whether payment has been made. I authorize Micro Center to dispose of this abandoned equipment including all data and programs, and I understand that Micro Center will not be liable for having disposed of my abandoned equipment.
Limited Warranty - Micro Center warrants that all replacement parts used will be free from defects in material or workmanship for 1 year from date of purchase if your device is not covered under a manufacturer’s warranty or an extended service plan. Micro Center will repair or replace, at its option, parts found to be defective during that time period. If your device is covered under a manufacturer’s warranty or an extended service plan, the terms of such manufacturer’s warranty or extended service plan shall control and will vary by part, manufacturer, and extended service plan. Repair and installation labor is warranted for 90 days from date of purchase and is limited to a redo of the original work. THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, OTHER THAN THE WARRANTY OF TITLE, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so any such limitations or exclusions may not apply to you. This warranty gives you specific legal rights. You also have other rights which may vary from state to state.
Limit of Liability - In no event shall Micro Center be liable for any consequential or incidental damages due to lost data / programs, defects in parts or labor. The total liability of Micro Center shall in no event exceed the total sum paid to Micro Center for this repair. Customer acknowledges that the estimated and actual fees reflect this limitation of liability and allocation of risk.
Complete Agreement - The foregoing Service Terms and Conditions and the Service Check-in Form constitute the entire agreement between the parties, except that the Customer specifically authorizes Micro Center to provide services that Customer may request by telephone. No amendment to or modification of this agreement will be binding unless it is in writing and signed by an authorized Micro Center Manager.