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Custom PC Repair Service - Tier 1 Issues with building your PC? Let us rebuild the system for you!

Typically Completed in 1-2 Days
  • Issues with building your PC? Let us rebuild the system for you!
$199.99
SKU: 983312
We require a complete and thorough Diagnostic in order to determine the cause of your problem, and the appropriate repairs needed to get you back up and running. Sometimes you run into unforeseen problems when assembling your PC, we completely understand. At Micro Center, our technicians build and repair all kinds of PCs, so we also offer a rebuild service, where we can take your partial build and get it up and running for you.

HOW IT WORKS

BRING IN YOUR DEVICE

Bring in your equipment and any necessary parts, cables or accessories

DISCUSS SYMPTOMS

Let us know any additional details of the repairs needed

WE DO THE REPAIR

Our certified technicians will get to work fixing your equipment

PICK UP YOUR DEVICE

We'll contact you when your equipment is ready to be picked up

Summary

  • Our technicians will check parts compatibility and reassemble everything to create a fully functioning air-cooled PC - if we run into any issues with malfunctioning or incompatible components, our store has thousands of PC parts ready to go so we can finish your PC without any shipping delays
  • Additional or replacement parts are sold separately from the rebuild fee

Tier 1 Rebuild Service Details

  • When performing a rebuild we first of all need to speak with you to understand what problems you are experiencing, such as error codes or power-up issues - we also need to understand the specs of the parts that are installed to verify compatibility and understand if we may need to replace any parts or update the BIOS
  • Once the initial consultation is complete we take your machine into the workshop and start our own inspection and troubleshooting process
  • We look at the installation of all components, such as CPU and RAM installation, front panel connectors, and other cables and headers
  • We correct any misconfigurations and if any faulty components are found we will contact you with options on how to proceed - most often we have a replacement part that we can pull from the retail floor - this may incur extra charges if the original part was not purchased from Micro Center, or not covered under a warranty or extended service plan
  • Once we have acquired all of the correct parts, we will reassemble your PC and perform a POST test to ensure that it's functioning properly

What We Need From You

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Let our technicians know the issues that you are experiencing - this will help us diagnose the issue and talk through what needs to be done to get it up and running again
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Let us know where you sourced the parts and their condition - If they are new, you may be able to take advantage of a manufacturer warranty, or you can purchase a replacement part from our store
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Also let us know if there are any changes or modifications you would like us to make, such cable routing, fan or LED strip placement

We'll Keep You Updated

When dropping off your PC, let us know if you prefer us to contact you by text or email - if for some reason we need more information from you while we are rebuilding your PC, we will text or email you with any questions we might have We will send you regular updates as we work, and finally send you a message or call you when your PC is complete

Our Expertise

Since 1979 we’ve been selling, repairing, upgrading, and building computers. Our COMPTIA A+ and OEM certified technicians have repaired and upgraded thousands of PCs for personal and business use.
Our long standing, and deep industry relationships enables us to become authorized service providers for several top tier brands.

Authorized Service Provider for Top Tier Brands

Visiting the Micro Center Knowledge Bar

Select this service online, include a full and complete description for our technicians, then book an appointment to speak with one of our technicians

Reviews

Questions and Answers

Specifications

Service:
Custom PC Repair Service - Tier 1 Issues with building your PC? Let us rebuild the system for you!
SKU:
983312
Price:
$199.99
Duration:
Usually 1-2 days
Subcategory:
Custom PC Build
Fulfilled:
In-Store
Parts Warranty:
90 days for replacements parts, if your device is not covered under a manufacturer's warranty, or extended service plan. Warranty for retail parts are covered under the manufacturer's warranty and will vary by part and manufacturer.
Labor Warranty:
30 Days

Service Terms and Conditions

I understand and agree to the following Micro Center Service Terms and Conditions:

  • Data Loss - The requested repair and / or installation service may cause partial or complete data loss from my equipment. I must maintain backups and assume all responsibility from restoring any lost software or data. Micro Center assumes no responsibility from any software program, data loss or restoration.
  • Online Fee Collection – For certain diagnostic and repair services, Customer may tender a fee to Micro Center through an online payment transaction at the time of the online scheduling of a service appointment. Customer understands that the fee charged in an online payment transaction is merely an estimate based on Customer’s self-assessment of the necessary diagnostic and / or repair services for his or her computer. There may be circumstances where a Customer’s computer cannot be repaired, must be rebuilt or upgraded, or requires additional services not included within the scope of the Customer’s self-assessment because of the age of the computer, the obsolescence or unavailability of repair parts, the receipt of additional instructions from the Customer, or other factors. Customer acknowledges and agrees that the online payment transaction amount is merely an estimate and that Micro Center may charge and collect for the actual fees incurred for diagnostic and repair services performed on Customer’s computer
  • Partial Builds – A Customer may request that Micro Center assemble or build parts of a computer, but not all of a computer (a “Partial Build”). In Partial Build service transactions, it is contemplated that the Customer, or a third party at the Customer’s request, will complete the construction of the computer, which may include the installation of additional parts to the computer or the modification of the computer. The Limited Warranty described below will not apply to a Partial Build service transaction. In addition, after a Partial Build is picked up by a Customer, any subsequent diagnosis, troubleshooting, or repairs to the computer, which may require additional or replacement parts, will be subject to additional fees or charges, all at Customer’s expense.
  • Custom Builds – A Customer may request that Micro Center assemble or build a custom computer (a “Custom Build”). Micro Center will charge the Customer a custom build fee for the assembly or building of a Custom Build computer (the “Build Fee”). Once Micro Center collects the Build Fee, either through an online payment transaction or at the service counter, the Build Fee is not refundable under any circumstances. A Customer will have five calendars days after being notified by Micro Center that a Custom Build computer is ready for pick-up to retrieve the Custom Build computer. If a Customer fails to pick up the Custom Build computer within this five-day period, Micro Center may sell the Custom Build computer in its retail store and, in such case, will refund the cost of the parts used to assemble the Custom Build computer to the Customer requesting the Custom Build, but in no event will Micro Center refund the Build Fee or the cost of any software installed on the Custom Build computer.
  • Warranty Repairs - A valid proof of purchase must be provided before any Warranty work will be performed. I understand that the operating system, other software, software configurations, and Virus detection / removal are not covered by manufacturers’ warranties and that normal Non-Warranty diagnostic and repair rates will apply.
  • Non-Warranty Repairs - A Diagnostic fee is due for diagnosing and confirming the problem. If I choose to have the equipment repaired, additional charges apply at normal posted shop rates. I understand that a payment in full is due before any equipment can be released by Micro Center.
  • Data Backup Service - Micro Center can provide limited data file backup of specific data files only (“Data Backup Service”). It does not include the programs or program files that created the data. However, Micro Center can reinstall these programs for an additional fee if the original disks and license keys are provided. In order to provide the Data Backup Service, the hard drive with the files to be backed up, must be functioning and accessible. For an additional charge, Micro Center can also supply the storage media for the backup service. Micro Center disclaims any warranty of any kind of the Data Backup Service or of the integrity or completeness of any data backup files. Micro Center assumes no responsibility for any software programs, data loss or restoration. In no event shall Micro Center be held liable for any consequential or incidental damages due to lost data, lost programs or defects in parts or labor. The total liability of Micro Center shall in no event exceed the total sum paid to Micro Center for the data file backup service. The customer acknowledges that the estimated and actual fees reflect this limitation of liability and risk.
  • Parts Used for Repair - I understand that New, Used, Reconditioned or Re-manufactured parts may be used in Warranty and Non-Warranty repairs.
  • Non-Return of Parts - I understand that all Warranty parts and any Non-warranty parts replaced under and Exchange or core basis will not be returned to me. Other replaced parts will be tendered to me.
  • Unclaimed Equipment: Security Interest - Customer grants Micro Center a security interest in and to the equipment to secure the payment of the charges incurred hereunder. Any items which have not been claimed and paid within thirty (30) days of my declining repair or Micro Center’s first notification that the work is complete shall be considered abandoned by the customer. I authorize Micro Center to dispose of this abandoned equipment including all data and programs.
  • Limited Warranty - Micro Center warrants that all replacement parts used will be free from defects in material or workmanship for 90 days from date of purchase. Micro Center will repair or replace, at its option, parts found to be defective during that time period. Repair and installation labor is warranted for 30 days from date of purchase and is limited to a redo of the original work. THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, OTHER THAN THE WARRANTY OF TITLE, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so any such limitations or exclusions may not apply to you. This warranty gives you specific legal rights. You also have other rights which may vary from state to state.
  • Limit of Liability - In no event shall Micro Center be liable for any consequential or incidental damages due to lost data / programs, defects in parts or labor. The total liability of Micro Center shall in no event exceed the total sum paid to Micro Center for this repair. Customer acknowledges that the estimated and actual fees reflect this limitation of liability and allocation of risk.
  • Complete Agreement - The foregoing Service Terms and Conditions and the Service Check-in Form constitute the entire agreement between the parties, except that the Customer specifically authorizes Micro Center to provide services that Customer may request by telephone. No amendment to or modification of this agreement will be binding unless it is in writing and signed by an authorized Micro Center Manager.
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