Headphone, Microphone, and Wireless Phone Return Policy
Until further notice, as a COVID-19 Safety Measure, the following products are not eligible for return: VR Headsets, Headphones, including Airpods, Earbuds, Over the Ear Products, Microphones, Microphone Accessories, and Wireless Phones.
Micro Center Support:
Walk-in Tech Support
As a service to our customers, Micro Center offers in-store technical support. Stop in any of our store locations during regular business hours, and our expert staff will answer your computer questions or help you with things like:
Wireless and wired networking
Tips and tricks
Support for Micro Center purchases
If you need help with products purchased from Micro Center, please contact one of our knowledgeable tech support reps using the online chat button below, or visit our Tech Support page for additional options and helpful information.
Chat with Tech Support
Tech Support Hours
Monday - Friday 9 am to 12 midnight
Saturday 10 am to 12 midnight
Sunday 11 am to 9 pm
* excluding posted holiday hours
Free assistance is available for the first 90 days on new purchases, excluding internal hardware installations or networking support. Your invoice reference number will be required for free assistance.
Ask your Support Technician about additional options available through our exclusive Priority Care Program.
Tech Support accepts the following credit cards: VISA; MasterCard; Discover; American Express
Sentry Industries Active Series Premium Wired Earbuds - Silver