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How to submit a Sample File for Analysis in ESET Version 9

Description: This article will show how to submit a sample file for analysis in ESET Version 9.

  1. Open ESET by selecting the ESET icon from the Windows system tray. You may need to expand the arrow to show hidden icons first.
    Windows System Tray Hidden Programs, ESET Icon
  2. Choose Tools from the ESET Home Screen.
    ESET Home Screen, Tools
  3. Select Submit Sample of Analysis.
    ESET Tools, Submit sample file
  4. From the dropdown box, choose the reason for submitting the file.
    Dropdown box selection
  5. Enter the file name, or choose the dots to browse the computer.
    Dropdown box browse option
  6. Optionally, enter your e-mail address in the Contact email box to allow ESET to contact you if there are additional questions regarding the file that has been submitted. Once filled in, choose Next.
    Contact Email Entry
  7. Enter as much information as you are able to. The top field, Observed signs and symptoms of malware infection:, is a required field. When all information is entered, choose Finish to submit.
    Add File Description, Finish