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How to clear the Update Cache in ESET Version 7

The information in this article refers to a previous version of ESET. It is recommended that you run the most current version of ESET. Please see our tech article How to update your ESET Program to the Latest Version for assistance with updating your program. The information in the article below is provided as a convenience to those who may still have questions about the older version of the program.

Description: This guide applies to both ESET NOD32 Antivirus Version 7 and ESET Smart Security Version 7. This article will show you how to clear the update cache in ESET Version 7. This can be useful if you are experiencing errors when updating the virus signature database.

  1. Open the ESET software by double clicking the ESET icon in the system tray (near the clock). You may need to click on the triangle to show more icons.
    ESET taskbar icon
  2. Click Setup.
    ESET setup menu
  3. Click Enter advanced setup.
    ESET setup menu, advanced setup
  4. Click the + next to Update, and then click Settings.
    ESET advanced setup settings, update, settings
    ESET advanced setup settings, update, settings
  5. Click Clear next to Clear update cache.
    Clear update cache button
  6. Click OK and close the program.
    OK button