Skip to Main Content Area Site Selections - Account, Store, Cart General Information - Store Pickup, Customer Support, Catalog, Service Product Search Form Product Category Navigation Product Brand Navigation Footer

Troubleshooting: Cannot see your Hard Drive or SSD in Windows 7 Setup

Description: When hard drives or SSDs come from a manufacturer sometimes you can receive one that has not been initialized, you can follow these steps to initialize your hard drive or SSD.

  1. Put in your Windows 7 CD into your computer and start the setup.
    Windows 7 loading files
    Windows 7 starting Windows
  2. Once in the Windows 7 setup screen press Shift + F10, this will bring up the Command Prompt.
    Windows 7 Command Prompt
  3. Now type in diskpart then press the Enter key.
    Windows 7 Command Prompt
  4. Then type in list disk then press the Enter key.
    Windows 7 Command Prompt
  5. If you see more than one disk show on the list, select the disk that you want to initialize. In this case we will use disk 0, type select disk 0 then press the Enter key.
    Windows 7 Command Prompt
  6. To remove any partitions and volume formatting type Clean then press the Enter key.
    Windows 7 Command Prompt
  7. Now we need to create a partition on the disk. Type create partition primary then press the Enter key.
    Windows 7 Command Prompt
  8. Now we need to select the new partition for the next steps, type select partition 1 then press the Enter key.
    Windows 7 Command Prompt
  9. Now we need to make the new partition active, type Active then press the Enter key.
    Windows 7 Command Prompt
  10. Now to format the partition, type format fs=ntfs quick then press the Enter key.
    Windows 7 Command Prompt
  11. Now we can exit disk part, type Exit then press the Enter key.
    Windows 7 Command Prompt
  12. Then we can now exit out of command prompt by typing Exit then press the Enter key. Your hard drive or SSD should now show under the Windows 7 setup!
    Windows 7 Startup