Skip to Main Content Area Site Selections - Account, Store, Cart General Information - Store Pickup, Customer Support, Catalog, Service Product Search Form Product Category Navigation Product Brand Navigation Footer

Home > Networking, Modems > Modems > Cable/DSL Modems

Product Image View 2clickable image to open product zoom Product Image View 3clickable image to open product zoom Product Image View 4clickable image to open product zoom Product Image View 5clickable image to open product zoom
  • Product Image View 0
  • Product Image View 1
  • Product Image View 2
  • Product Image View 3

Arris Enterprises Surfboard SB6190

10+ in stock at Northern Virginia/Fairfax Store
Located in Aisle 18VIEW MAP

$99.99 SAVE $2.00
$97.99
Close Modal

Overview

SKU:
956714
Mfr Part #:
1000031
UPC:
612572210727


Introducing the first Gigabit+ Cable Modem on the market. The SURFboard SB6190 is a DOCSIS 3.0 modem capable of download speeds up to 1.4 Gbps! Thats fast enough to download multiple HD movies in one minute! Power your home network with the SB6190 to deliver the fastest speeds and most reliable connection to the Internet. With over 135 million sold, its easy to see why were the market leader!

Specifications

Product Information
SKU
956714
Mfr Part#
1000031
UPC
612572210727
Modem Specifications
LED Indicators
Power, Receive, Send, Online
Device Management
Web-based GUI Configuration
Standards
Network Compliant Standards (Wired)
IEEE 802.3 10Base-T, IEEE 802.3u 100Base-TX, IEEE 802.3ab 1000Base-T
Cable Modem Compliant Standards
DOCSIS 3.0
Data Transfer Specifications
Downstream Maximum Transfer Rate
Up to 1000Mbps
Downstream Modulation
64 or 256 QAM
Downstream Frequency Range
88MHz to 1002MHz
Downstream Bandwidth
6MHz
Upstream Maximum Transfer Rate
Up to 240Mbps
Upstream Modulation
QPSK, 8 QAM, 16 QAM, 32 QAM, 64 QAM, 128 QAM
Upstream Frequency Range
5MHz to 42MHz
Upstream Bandwidth
TDMA 200KHz, 400KHz, 800KHz, 1600KHz, 3200KHz, 6400KHz; S-CDMA 1600KHz, 3200KHz, 6400KHz
Router Data Transfer Rate
10/100/1000Mbps
Interfaces
Modem Interface
RJ-45 Ethernet Port
Ports and Connectors
Modem Ports and Connectors
(1) LAN Gigabit Ethernet port; (1) WAN Female F connector
System Requirements
Supported Windows Operating Systems
Microsoft Windows XP SP3, Vista SP2, 7, 8, 10
Supported Macintosh Operating Systems
Mac OS X 10.4 or higher
Other Supported Operating Systems
Linux; UNIX
What's in the Box
What's in the Box
SURFboard SB6190 Modem, Power Supply, CAT5e or higher Ethernet Cable, Software License and Regulatory Card
Warranty
Parts
2 Year Limited
Labor
2 Year Limited

Important Add-Ons

Protection Plans
  • $9.99
    Micro Center Replacement Plans
    Benefits:
    • Starts on date of purchase with coverage choices of two or three years
    • No deductibles, no hidden charges, no out of pocket cost
    • The program is fully insured for your protection
    • Nationwide service network
    • Plans cover most crucial hardware under $500
    • Transferable if resold or given as a gift

    *Some restrictions apply. Read all Terms and Conditions

  • $19.99
    Micro Center Replacement Plans
    Benefits:
    • Starts on date of purchase with coverage choices of two or three years
    • No deductibles, no hidden charges, no out of pocket cost
    • The program is fully insured for your protection
    • Nationwide service network
    • Plans cover most crucial hardware under $500
    • Transferable if resold or given as a gift

    *Some restrictions apply. Read all Terms and Conditions

Add to Cart

Reviews

Questions and Answers

More Info

Warranty & Support

Vendor Warranty:

  • Parts: 2 Year Limited
  • Labor: 2 Year Limited

Micro Center Return Policy:

We guarantee your satisfaction on every product we sell with a full refund — and you won’t even need a receipt.* We want you to be satisfied with your Micro Center purchase. However, if you need help or need to return an item, we’re here for you!

If an item you have purchased from us is not working as expected, please visit one of our in-store Knowledge Experts for free help, where they can solve your problem or even exchange the item for a product that better suits your needs.

If you need to return an item, simply bring it back to any Micro Center store for a full refund or exchange.

*If you are a Micro Center Insider or if you have provided us with validated contact information (name, address, email address), you won’t even need your receipt.

General Return Policy
Desktop / notebook computers, tablets, processors, motherboards, digital cameras, camcorders and projectors, 3D printers, 3D scanners, and CD/DVD duplicators may be returned within 15 days of purchase. All other products may be returned within 30 days of purchase. Merchandise must be in new condition, with original carton / UPC, and all packaging / accessories / materials. If you need to return software, a game or a movie, remember that you may not retain any copies — it’s not legal, and it’s not nice.

Digital Downloads
All Digital Download sales are final and are not eligible for return or refund under the Micro Center Return Policy.

Using the software may require the use of a computer or other device that must meet minimum system requirements. It is recommended that you familiarize yourself with the system requirements before making your purchase. Software system requirements are typically found on the Product information specification page.

Aerial Drones
Micro Center is happy to honor its customary 30-day return policy for Aerial Drone returns due to product defect or customer dissatisfaction. Unfortunately, we cannot accept returns with damage due to pilot error. So let’s be careful out there!

As of December 21, 2015 all drones, regardless of purchase date, between 0.55 lb (8.82 oz, 250 g, 0.25 kg) and 55 lb take-off weight are required by the FAA to be registered for outdoor use. Details regarding registration can be found at: http://www.faa.gov/uas/registration/

Wireless Phones & Devices
Wireless phones and devices may be returned within 14 days of purchase. When returning a wireless phone or device with a plan, you are responsible for ensuring that your service is cancelled with the carrier. If you don’t cancel your service, you may incur additional charges from your carrier. All carrier charges are your responsibility.

Refunds will be credited to the credit card or debit card account used for the original purchase.

 

Micro Center Support:

Free Walk-in Tech Support  
As a service to our customers, Micro Center offers free in-store technical support. Stop in any of our store locations during regular business hours, and our expert staff will answer your computer questions or help you with issues regarding:
  • Hardware troubleshooting
  • Wireless and wired networking
  • Software configuration
  • Upgrades
  • Build Your Own PC
  • Tips and tricks
Support from Home or Office
If you need help with products purchased from Micro Center, please contact one of our knowledgeable tech support reps using the information below, or visit our tech support website for additional options and helpful information.

Chat with Tech Support Email Tech Support Tech Support Hours
Live Chat Tech Support emails are answered within 24 hours.

SEND an EMAIL »
Monday - Friday 9 a.m. to 12 a.m. EST
Saturday 10 a.m. to 12 a.m. EST
Sunday 11 a.m. to 9 p.m. EST
*excluding posted holiday hours
Free assistance is available for the first 90 days on new purchases, excluding internal hardware installations or networking support. Your invoice reference number will be required for free assistance.

We accept the following credit cards: Micro Center VISA® credit card with WorldPoints® Rewards; VISA; MasterCard; American Express; Novus/Discover.
priority care plus logo Learn more about our exclusive Priority Care Program. You'll have access to our in-house Technical Support team of certified technology professionals trained to assist you on a variety of computer related support issues.
Add to my wish list